how to grow you business? it's all about your : strategy, Financial , humain ressources , technology tools , KPI ( key performance indicators ), and how to connect to your costumers

2. BEST
PRACTICES
TO GROW
YOUR
BUSINESS

3. How to grow your
business
Set your
strategy
TOOLS
&
technology
Control your
performance
(KPI)
Connect to
your
customers
Financial
&
HR

4. Setting your strategy for growth

5. Setting your strategy for growth
V2MOM
Vision: WHAT DOYOUWANT?
Values: WHAT’S IMPORTANT ABOUT IT?
Methodes: HOWYOU GET IT?
Obstacles: WHAT MIGHT STAND INTHEWAY?
Metrics : HOWWILLYOU KNOWWHENYOU HAVE IT?

6. financial & humans resources

7. « Business that have employees
and that have good financing
tend to survive longer »
Marc David
financial & humans resources

8. Financial
- Business Plan ( Marketing , operations costs , sales program )
- Business structure
- Financial Plan
- Resources & Startup capital
- Bank solution ( Business line , credit line )
- CashFlow
- Suppliers list

9. « Entrepreneurs need to focus on
the people element of their
business of the same attention they
give to their product. »
Joe Zawadzki CEO MediaMath
Humain Resources

10. - Right people in right place
-communicateWith employees constantly
-Encourage employees to came up with creative
ideas
-make them happy
Humain Resources

11. -Learning and training to improve skills
-Your team’s satisfaction with their work is critical to success
-Recognize employees who add value to the company
-Knowing that their strength and commitment fosters growth
Humain Resources

12. Technology & tools

13. -allows companies to maintain a competitive
advantage over their rivals.
- create new products, distance their products from the
existing market or enhance their customer services.
-low-cost product strategy
-increased productivity and reduced need, for
employee overhead.
TECHNOLOGY

14. -CRM ( customer relationship management)
- EMPLOYEES SURVEY
- SAP BUSINESS OBJECTS : (performance management, planning) ,
ITTools

15. CRM

16. EMPLOYEES SURVEY

17. BUSINESS OBJECTS
https://youtu.be/
bRp3Mf4BceI

18. the benifict of technology on business
making processes efficient
• keeping data in one place
• keeping everyone in the know
• making everyone accountable
• increasing collaboration

19. Control your performance (KPI)

20. Control your performance (KPI)
• The key performance indicators (KPIs), which are a necessary part
of any business aiming for success:
• KPIs are used by organizations to measure, monitor and manage
performance
• they allow employers/employees to envision what needs to be
done to improve their organization and grow their business
• https://www.youtube.com/watch?v=PuIdzIs3j-8

21. -Identify Problems
-Cost Saving
-Convince Potential Clients
-Unearth Strengths
The Advantages of Key Performance
Indicators

22. Connect to your customers

23. Connect to your customers
• « Get closer than ever to your customers. So
close that you tell them what they need well
before they realize it themselves. »
• - Steve Jobs, Apple

24. Connect to your customers
• Use social media
• Get creative with E-mail
• Start a blog
• Hit the « campaign trail »
• Pick up the phone
• Send a personalized note or a postcard

25. -respond in real time
- Demonstrate Respect
-be a good listener
-Build relationships

26. sources
• http://www.useoftechnology.com/technology-workplace-2/
• http://smallbusiness.chron.com/business-benefits-information-technology-4021.html
• https://www.salesforce.com/blog/2013/03/50-inspirational-customer-service-quotes.html
• http://searchcrm.techtarget.com/definition/CRM
• http://smallbusiness.chron.com/advantages-key-performance-indicators-construction-76432.html
• https://www.salesforce.com/blog/2014/04/free-e-book-best-practices-to-grow-your-business.html
• http://www.investopedia.com/university/microeconomics/microeconomics5.asp
• http://www.smh.com.au/small-business/resources/things-to-consider-before-starting-a-business-20130208-2e4n8.html
• http://www.communicoltd.com/pages/1076_four_key_strategies_for_building_emotional_connections_with_your_customer
s.cfm
• http://www.entrepreneur.com/article/204690
• http://www.cio.com/article/2384419/online-marketing/14-proven-ways-to-connect-with-customers.html