CREATING STRATEGIC VALUEWITH BPM IN HRApril 11, 2013
ABOUT YOUR PRESENTERS   Denise Pringle   Sapna Maheswari   HRWorks!         BonitaSoft                                    ...
OBJECTIVESToday’s webinar will show you:•   How Human Resources can play a vital role in helping    its customers reach th...
AGENDA  •   Human Resources Information Systems (HRIS)      funding proposals: Avoiding the pitfalls  •   Defining the pro...
AVOIDING THE PITFALLSGetting Funded – It’s Not About YouYour proposal: Who benefits?•   Only Human Resources?    - Common ...
DEFINING THE PROBLEMMYTH: AUTOMATION = EFFICIENCY•   Bad processes won’t be helped by    automation•   “Being efficient” d...
DEFINING THE PROBLEM, CONTINUEDProcess re-evaluation•   End-to-end mapping•   Are key stakeholder needs addressed?•   Bott...
DEFINING YOUR CUSTOMERSWho will and who should be impacted by an HRISimplementation is crucial to success• HR-centric prop...
ON-BOARDING
ON-BOARDING•   New Hire Orientation (NHO)  On-Boarding•   Common Employee & Manager Complaints    - Too time-consuming   ...
Many years ago…
ON-BOARDING•   Latest buzzword?•   What’s the problem we’re trying to solve?    - Benefit sign-up? Yes, and….    - As quic...
Not too longago
ON-BOARDING: TECHNOLOGY SOLUTIONOnline on-boarding• When and where it’s convenient• Health insurance, legal paperwork, man...
IS THIS WHAT GREETS YOUR NEW EMPLOYEES?
TECHNOLOGY SOLUTION, CONTINUEDCompany-Readiness on Day 1• Workspace available and  operable• Computer delivered and loaded...
TECHNOLOGY SOLUTION, CONTINUEDHOW?•   Automatic workflow notification initiated to appropriate    departments
MEASURING CUSTOMER SATISFACTIONMeasure “customer satisfaction” using Key PerformanceIndicators• New employees following On...
SUMMARY• To bring value from HR to the whole  organization, think strategically• Human Resources should play a key role  i...
APPLYING A BPM SOLUTION:NEW EMPLOYEE ON-BOARDING
APPLYING A BPM SOLUTION•   What is BPM?•   What is a Process Application?•   What is a Process Template?•   Demonstration ...
WHAT IS BUSINESS PROCESSMANAGEMENT (BPM?)a set of tools and methodologiesto model, automate, monitor and optimizethe proce...
BUILDING A PROCESS APPLICATION
PROCESS TEMPLATES            Process templates are    pre-built optimized business solutions,      modeled using our best ...
BONITA OPEN SOLUTION - DEMO
PROCESS TEMPLATES - HR•   Employee Recruitment & Selection•   Employee On-boarding•   Employee Paid Time Off•   Resource M...
SUMMARY•   Automating processes like new employee on-    boarding doesn’t just help HR do its job better –    the whole co...
Q&A
STAY CONNECTED WITH US!  CORPORATE WEBSITE                    OPEN SOURCE COMMUNITY  Product & Services descriptions,     ...
Creating Strategic Value with BPM in HR
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Creating Strategic Value with BPM in HR

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Learn how HR can play a vital role in helping its customers reach their objectives, and how technology can streamline the processes for making this happen.

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  • Denise, we need to add something like the last statement, because “Being efficient” doesn’t necessarily mean you’re “being effective” looks like we are contradicting the BonitaSoft slogan “Be Efficient” (it’s all over our materials). We can’t let it stand alone like that – it looks like we are inconsistent with our message.Wording of the last statement can be modified if you have another suggestion.
  • New Hire Orientation (NHO)  On-Boarding
  • [Sapna] – Introduce a application development lifecycle. Emphasize how each of the activities can be done in Bonita in a collaborative and visual means. Touch upon the fact that we do PT development just the same way and then move on to the demo
  • [Sapna] Highlight what PT are and their value. What PT are available in the HR space. Also mention that the Onboarding example you just saw was a Process Template
  • Creating Strategic Value with BPM in HR

    1. 1. CREATING STRATEGIC VALUEWITH BPM IN HRApril 11, 2013
    2. 2. ABOUT YOUR PRESENTERS Denise Pringle Sapna Maheswari HRWorks! BonitaSoft 2
    3. 3. OBJECTIVESToday’s webinar will show you:• How Human Resources can play a vital role in helping its customers reach their objectives• How thinking strategically about process automation brings value to the entire organization
    4. 4. AGENDA • Human Resources Information Systems (HRIS) funding proposals: Avoiding the pitfalls • Defining the problem - Proposal foundation - What’s the problem you’re trying to solve? • Defining your customers and stakeholders • Business example: New Employee On-Boarding • Applying a BPM solution • Summary and finishNote: See related white paper: "How to Get the HRIS You Need,” available atwww.bonitasoft.com under Resources > Content Library
    5. 5. AVOIDING THE PITFALLSGetting Funded – It’s Not About YouYour proposal: Who benefits?• Only Human Resources? - Common scenario ….. “It’ll save HR time to do other things…”• Competing for IT resources and dollars - Sales? Engineering? Manufacturing? HR?• Adding benefit and value to your key stakeholders - Your customers = your proposal’s foundation
    6. 6. DEFINING THE PROBLEMMYTH: AUTOMATION = EFFICIENCY• Bad processes won’t be helped by automation• “Being efficient” doesn’t necessarily mean you’re “being effective”• Effectiveness AND efficiency are crucial to adding value to your customers
    7. 7. DEFINING THE PROBLEM, CONTINUEDProcess re-evaluation• End-to-end mapping• Are key stakeholder needs addressed?• Bottom line: Do your processes address a legitimate problem still relevant to the organization and are the processes effective at doing it?• Personal experience, Part 1 – tradition and history
    8. 8. DEFINING YOUR CUSTOMERSWho will and who should be impacted by an HRISimplementation is crucial to success• HR-centric proposition ≠ solving a business problemCustomer’s key performance indicators (KPIs) areessential to measuring customer satisfactionContinuous feedback ensure your new processes:• Don’t fall into the traps of tradition and history• Continue to meet your customers’ evolving needs
    9. 9. ON-BOARDING
    10. 10. ON-BOARDING• New Hire Orientation (NHO)  On-Boarding• Common Employee & Manager Complaints - Too time-consuming - Boring and unproductive - Inconvenient scheduling• Personal experience, Part 2 – New Hire Orientation
    11. 11. Many years ago…
    12. 12. ON-BOARDING• Latest buzzword?• What’s the problem we’re trying to solve? - Benefit sign-up? Yes, and…. - As quickly as possible, new employees need to be: • Informed, productive and contributing• Customer Definition - New employees, their managers, company as a whole• Personal Experience, Part 3 – online on-boarding
    13. 13. Not too longago
    14. 14. ON-BOARDING: TECHNOLOGY SOLUTIONOnline on-boarding• When and where it’s convenient• Health insurance, legal paperwork, management training - Touchy-feely? - Scheduling flexibility - Practicality?Expanded scope = eliminate downtime• Job specific, password-protected manuals• Engineering documentation• Acronym definitions• Product specifications• Marketing materials• And more…
    15. 15. IS THIS WHAT GREETS YOUR NEW EMPLOYEES?
    16. 16. TECHNOLOGY SOLUTION, CONTINUEDCompany-Readiness on Day 1• Workspace available and operable• Computer delivered and loaded• Company intranet access provided• Security passkeys provided• Working phone, voicemail activated• And more…
    17. 17. TECHNOLOGY SOLUTION, CONTINUEDHOW?• Automatic workflow notification initiated to appropriate departments
    18. 18. MEASURING CUSTOMER SATISFACTIONMeasure “customer satisfaction” using Key PerformanceIndicators• New employees following On-Boarding completion - thoroughness, company-readiness, time value, enhancement to productivity• New employees’ managers – 90 days following On-Boarding completion - enhancement to productivity, time value, relevance to new positionEnd User Feedback ensures continued customersatisfaction= HR value add to the business
    19. 19. SUMMARY• To bring value from HR to the whole organization, think strategically• Human Resources should play a key role in helping its customers in the organization reach their objectives
    20. 20. APPLYING A BPM SOLUTION:NEW EMPLOYEE ON-BOARDING
    21. 21. APPLYING A BPM SOLUTION• What is BPM?• What is a Process Application?• What is a Process Template?• Demonstration of New Employee On-Boarding Process
    22. 22. WHAT IS BUSINESS PROCESSMANAGEMENT (BPM?)a set of tools and methodologiesto model, automate, monitor and optimizethe processes of an organization
    23. 23. BUILDING A PROCESS APPLICATION
    24. 24. PROCESS TEMPLATES Process templates are pre-built optimized business solutions, modeled using our best practices, to accelerate your BPM project and reduce your time to market
    25. 25. BONITA OPEN SOLUTION - DEMO
    26. 26. PROCESS TEMPLATES - HR• Employee Recruitment & Selection• Employee On-boarding• Employee Paid Time Off• Resource Management These pre-built process templates are all available with Bonita Open Solution
    27. 27. SUMMARY• Automating processes like new employee on- boarding doesn’t just help HR do its job better – the whole company and the new employee benefit• Automating processes by applying BPM best practices helps you define good processes with strategic value and get them into place quickly
    28. 28. Q&A
    29. 29. STAY CONNECTED WITH US! CORPORATE WEBSITE OPEN SOURCE COMMUNITY Product & Services descriptions, Forums, Contributions, Source References, Webinars, White Code papers youtube.com/ twitter.com/ linkedin.com/groups? facebook.com/ bonitasoft bonitasoft gid=3182097 bonitasoftbpm

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