1. Curriculum vitae
Personal Information
Full Name: Mohammed khair.Y. Maraka.
Date of birth: 26 December 1970.
Nationality: Jordanian.
Place of Birth:Amman.
Marital Status: Married.
Family:Four Children.
Residency: Amman– Jordan.
Tel Number:+96 2 (0)799990034.
E-mail:khairmaraka@yahoo.com
Education
• Intermediary Collage Certificate in English Literature (Amman - Jordan)
Higher Education
• Professional Certificate in Event Management. (George Washington
University - USA)
Certified in the following fields:
* Best Practices in Event Management
* Exposition/Trade Show Planning Management and Marketing
* Risk Management
* Event Marketing
* Event Coordination
* Corporate Event Management & marketing

2. Work experience
Al Muhiet Group for Hotel Services.
Profile Founded in 1998, Al Muhiet Group specific in Hotels & Restaurants
Investments, on the other Hand,Trade, Medical Sector.
The company operates mostly in Jordan & Palestine We have offices in
Amman, Jerusalem.
Diwan Al Sultan Ibrahim Restaurant. (Lebanese & Sea Food Five Stars Restaurant).
Ocean Hotel (is a leading Three StarsHotel approved Four Stars). http://www.oceanhotel.com.jo
(2012-2013) Still in my position (full time 11:00 am _ 11:00pm)
Position Sales& Marketing Manager(AssistantG.M).
 Responsible for the Sales & Marketing department.
 Marketing Plans designed for Local Market.
 Pricing &Contracting Rooms& Outlet.
 Produced Feasibility studies & Cost Control.
 Supervising F/B & Housekeeping Department.
 Supervising Coordinating reservations.
 Supervising Operations department by coordinating with all the service providers
along with guides and drivers to insure a better services.
Achievements
* Set up effective Operational Systemto avoid complaints by supervising day to day
events & groups arrival & services.
* Increase the revenue at first year300% percent.
* Increase the revenue at second year68% percent.
* Increase the revenue at Third year28 % percent.
* Increase the Average RoomRate 25% percent.
* Ocean was the only Three starsHotel rewarded by JITOA in 2013, 2014, 2015.

3. Hermes Travel & Tours DMC & EMC ltd. (5years)(Full time 09:00 am _ 5:00pm)
(2006-2011) http://www.hermesarabia.com
Profile
The first Jordanian European partnership Tour operators & Event management company in Jordan.
Position Operations Manager.
 Responsible for the incoming operations department.
 Coordinating with all the service providers along with guides and drivers to insure a
better service for the tourists from the moment of arrival to Jordan till the moment of
departure.
 Contacting the clients to insure they are served well.
 Prepared and promoted regular and incentive programs for local &international
corporate accounts.
 Quoted programs for incoming business.
 Produced Feasibility studies for targeted destinations for outgoing business and
carried them out.
 Supervising Coordinating reservations & Programs.
 Marketing Plans designed for Local Market.
 Enhanced staff skills through training courses.
 Integrated corporate events within the overall communication strategy of the
company.
 Produced successfulawards,recognition, and hospitality events.
 Used financial & Operational software to improve efficiency and save time and
money.
 Event Management
 Orchestrate large national and international events as well as small corporate
meetings i.e.; ( MIT LINC – Massachusetts Institute of Technology – USA, with
over 500 Participants) from A-Z .
 Conducted thorough pre-event planning.
 Developed, analyzed and projected budgets.
 Implemented marketing strategies, including list development, brochure design,
and creative marketing.
 Recruited and trained volunteers and staff for maximum performance.
 Negotiated vendor contracts.
 Conducted mid- and post-event evaluations.
 Complied with copyright, trademark and service mark protection requirements.
 Destination Management
 Achieved customer satisfaction through employee motivation and systems
strategies.
 Designed effective customer loyalty programs in order to implement a world-
class satisfaction programs.

4. Creative Tours & Travel (3years) (full time 09:00 am _ 5:00pm)
(2003-2006) http://www.creative-tours.net
Profile Established in 2003.The companiesgrow full speed with its young and experienced
staff, in the fields of incoming, Adventure and incentive in Jordan.
Position Operations Officer.
 Coordinating with all the service providers along with guides and drivers to insure
a better service for the tourists from the moment of arrival to Jordan till the
moment of departure.
 Handling all kind of groups (Classical, trekking, hiking, incentive).
Administrator with Japanese Companies (3 years)
(Full time 09:00 am _ 10:00pm)
(2000-2003) (Kinden, Sumitomo)
Profile Construction Companies.
Position Logistics & Purchase Administrator.
 Responsible for Hotels reservations, Cars rentals, & Parties.
 Consulted for Employment dept.
 Purchasing Supervisor.
National Shipping Services (1 year) (full time 09:00 am _ 5:00pm)
(1998-1999) Profile Land, Sea & Air Freight Shipping Company.
Position Land Freight, Air Freight Coordinator.
 Coordinating among Jordanian Merchants, European Cargo Companies, Clearness
Companies, and Customs).
Skills
 Computer A good user of the PC and its applications
(Microsoft Word, Excel Outlook Express)
Operating Systems
(Windows 95, Window 98, Window NT, and Windows 2k).
 Typing
Arabic Typing: - Good.English Typing: - Good

5.  Languages Arabic: - Native Speaker.
English: - Excellent Spoken, read,and Written.
Education
 (1990-1992) Intermediary Collage Certificate in English Literature.
 (2006) Diploma in Event Management from George Washington University
(USA).
Personal Description
 A very Good Team Leader/ Member
 Ready to take any Business training in a very limited time.
 Well organized.
 Punctual.
 Ready to work overtime if needed.
Countries been to for Business
Turkey : Multiple times for deferent businesses (Outgoing, inbound).
Kuwait : Once forbusinesses (Outgoing, inbound).
Syria : Dozens for times for incoming and outgoing related business.
Lebanon : Several Marketing trips for incoming and outgoing business
Egypt : Several Times for the outgoing and incoming Business
Any certificated or documents needed will be provided upon request.
Kindest regards,
Mohammed Khair Maraka