I have an experience of 5 years & 9 months working in RAQMAT PEARL TOURS sales and reservation department and I’m adept with booking products, visa processing, hotel booking, tour packages designing, dealing with corporate dealing with complaints of customers, giving them solutions and I have been awarded the Best Satisfactory Customer Agent by my employer. I am fluent in speaking English (U.K. as well as U.S.), Hindi, Arabic & Malayalam and can understand Tamil. Knowing foreign languages is a very important factor when handling the reservation desk. Apart from being very good in languages, a polite person with great sense of hospitality to local as well as international clients I am deft with using the software programs necessary for reservations.

1. ANIL THOMAS
AL – Khaldiah District, Mafrak, Najran, Kingdom of Saudi Arabia
Mob: 00966509109673, Email – anil4toms@gmail.com,
OBJECTIVE
Build my career with a dynamic and growing organization that enables me to apply my business and
marketing skills gained through work experience and professional studies which help me to develop with
the organisation.
WORK EXPERIENCE IN SAUDI ARABIA [From 2010 April 15th to till date]
Working as a Senior Sales Manager [ Air line Ticketing, Tours & VISA]in Raqmat Pearl Tours,
Najran.
Responsibilities:
[Airlines ticketing, Inbound and outbound Tour packages designing and hotel reservation, VISA
Processing, International driving licence processing, Travel Insurance, Preparing ticketing for
Corporate & Professionals, Branch sales report.
Hotel booking and tour itineraries design – dealing with the following Wholesale suppliers
[Destination of the World, Elite Destinations, Within Earth, E-Travel gate, Rida International – Dubai,
Mayflower – Malaysia, Rooms XML,TBO Holidays, Holidays Arabia, City booking Dubai, P& G
Tours etc…..]
Has done 103 tour packages in just 75 days - period 08 DEC 2015 to 25 Feb 2015]
Has done 108 tour packages in just 82 days – period 10 June 2015 to 31 Aug 2015 ]
AIRLINE TICKETING CERTIFICATION:
AMADEUS, Galileo & Sabre Certified agent in Airline ticket booking.
GDS system,Air Asia, Fly Dubai, Air Arabia & Fly NAS, NESMA airlines online ticketing
VISA PROCESSING:
Specially trained & experience in all kinds of USA &UK Visa Processing. Schengen VISA
processing & VISA to other countries. [ India, Singapore, South Africa, Turkey, Ethiopia, China,
Canada,Egypt,Malaysia,Indonesia etc….]
.
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2. WORK EXPERIENCE IN INDIA
KOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE Ltd [India] From January 2006 to 20th
January
2010
Kotak Mahindra Old Mutual Life Insurance Ltd. is a joint venture between Kotak Mahindra Bank
Ltd.and Old Mutual plc. Kotak Life Insurance aim to help customers take important financial
decisions in life by offering them a wide range of innovative life insurance products.
Manager Sales – Alternate Channel
• Focus on channel sales and corporate relationship building.
• Train channel sales team on Insurance fundamentals and products.
• Identifying new channels to increase the sales and negotiate on commission structure.
• Update the sales force and staffs of the channels on new and existing products.
• Maintaining MIS and tracking the policy issuance, commission calculations and payout.
• Post sales process and customer services
• Maintaining one to one relationship to various branch managers of distributors.
• Handled a team of 10 Business Associates.
HDFC Standard Life. [2004 July – 2005 December 31st
]
Sales Executive
• Direct selling of Life insurance products to various customer groups.
• Direct selling of General insurance products and Health insurance to individuals.
ORION BUSINESS LINKS. February 1999 – December 2000
Sales Co-ordinator:
• Advertising and Space selling for GUIDE LINE INFORMATION Directory
• Canvassing Advertisements
• Attending customer complaints and queries.
ORION BUSINESS LINKS. June 1996 – December 1998
Sales Executive
Advertising for GUIDE LINE INFORMATION Directory.
PROJECT & TRAINING
• Group Insurance schemes [Life Insurance] and Engineering Insurance [General insurance] –Final
Semester of professional Diploma in Insurance Management.
ACADEMIC QUALIFICATION
• Post Graduate Diploma in Marketing Management from Annamali University. INDIA
• Post Graduate Diploma in Personnel Management and Industrial Relations from Alagappa
University. INDIA
• Post Graduate Diploma in Business Management from Alagappa University. INDIA
• Professional Diploma in Insurance Management from AIMA [All India Management
Association of INDIA]
• Post graduate Diploma in Computer Applications from LBS centre for science and technology.
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3. • Bachelor of Arts in Hindi Language and Literature from Govt.Brennen College (affiliated to
Calicut University).
• Currently pursing Diploma in GLOBAL TRAVEL CONSULTING & AIRLINE RESERVATION
from Australian College of QED. [Total 16 modules - Completed 9modules with High distinction]
TECHNICAL QUALIFICATIONS
• Post Graduate Diploma in Computer Applications from LBS centre for science and
technology.
Skills: MS Office, Windows, DTP, Graphic Designing and Auto CAD
INTERESTS
• Martial Arts [ Secured 2nd
DAN Black Belt in June 2003]
• Cricket
LANGUAGES KNOWN
• Speak : English, Arabic, Hindi, Malayalam & Tamil
• Read : English , Hindi, Malayalam
• Write : English’ Hindi’ Malayalam
PERSONAL DETAILS
• Date of Birth : 21st
May, 1975
• Gender : Male
• Age : 40 years
• Marital Status : Married
• Religion : Syrian Christian Roman Catholic
PASSPORT DETAILS
• Passport No: : Z2915378
• Place of issue : JEDDAH
• Date of issue : 18/12/2014
• Date of expiry : 17/12/2024
Driving Licence validity : Saudi Arabian Driving Licence valid till 05/12/2019
References
1] Mr. Dayesh Menon
Associate Vice President [Kerala INDIA]
Alternate Channel
Kotak Mahindra Life Insurance Company Limited, Cochin, India
Mobile – 0091 9745899099
2] Mr. Muhammed Ali Khudair
MD & General Manager
Raqmat Pearl Tours, Najran, Mobile: +966505725656 – SAUDI ARABIA
I hereby declare that the information given above is true to the best of my knowledge.
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4. Najran, KSA
02/12/2015 ANIL THOMAS
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