1. KESHIA HENRY
16954 Wood St. Hazelcrest, IL 09114
737.529.3378
keshia_hnry@yahoo.com
https://www.linkedin.com/in/keshia-henry-98786577
PROFESSIONAL SUMMARY
Public Relations Coordinator and Military Veteran with a Secret Security Clearance and 6 years of proven experience in the
United States Army. Accomplished measurable results while leading teams of 85 in a dynamic, fast - paced environment.
Possess a comprehensive background in Operations Management, Personnel Management and Strategic Planning
derived from conducting domestic and global operations across 3 Continents spanning 3 countries. Managed risk upon
multiple lines to protect assets, property, and equipment valued over $4.2M while meeting the expectations of senior leadership.
Possess extensive knowledge in Project Management, Facilitation and Policy Implementation. Recipient of multiple
awards for outstanding performance and professionalism to include the Army Commendation Medal in the United States
Army. Career supported by a current pursuit of a Master in Business Administration in Marketing from Liberty
University and vast operational experience and multiple military training. Areas of expertise include
 Process Improvement  Quality Control/Assurance  Time/Task Management
 Leadership Development
 Property Accountability
 Training and Development
 Team Development
 Organization/Communication
 Microsoft Office Suite
PROFESSIONAL EXPERIENCE
UNITED STATES ARMY – Various Locations 2010 – Present
Operations Manager / Department Lead
Supervises, installs, maintains and troubleshoots Signal Support Systems and Terminal Devices, to include radio, wire and
battlefield automated systems.
 Managed $4.2M+ in classified equipment vital to national security and the safety of 44 personnel; resulted in zero
losses, and the continued integrity of all classified materials
 Provided technical assistance and unit level training for automation, communication and use owned and operated signal
equipment
 Disseminated information services policy and prepared maintenance and supply requests for unit level signal support
 Committed to fully supporting the Army’s Equal Opportunity and Sexual Harassment and Assault Response Prevention
programs
 Hand selected by the director to act as the Operations Manager for 22 service members deployed in four European
Countries; processed over 150 actions for 44 service members and maintained a climate of discipline, standards and
accountability
 Managed the processing of over 30 awards; ensured the proper timeliness of each award
 Developed a close working relationship with the Administration Personnel and the Regimental Legal Office in order to
timely submit and track numerous administrative and legal actions
Signal Support Manager / Team Leader
Provides technical assistance for all tactical radio assemblages to include HF, VHF, Tactical Satellite Communications, DAGRs,
Simple Key Loaders and Joint Capabilities Release.
 Maintained 100% accountability on various types of equipment valued over $2M
 Maintained and operated the CPP (Command Post Platform) during weekly scheduled vehicle maintenance; executed
radio and antenna setup of the SINGARS (Single Channel Ground and Airborne Radio System) to initiate
communication for the Tactical Operations Center (TOC)
 Supervised and assisted in the set up QEAM (Quick Erecting Antenna Mast) with all the necessary components to
ensure communication was achieved
 Accomplished day-to-day duties such as motor pool storeroom reorganization, changeover inventories, radio checks,
radio maintenance of other sections
 Ensured all sensitive items inventory was monitored and accounted for daily and monthly through completing various
checks
 Positioned as the Team Leader and liaison with responsibilities also included the personal welfare, health, accountability
and training of four soldiers, who were Signal Support Specialist
 Responsible for ensuring all radio equipment was conserved with proper paperwork and accountability when turned in
to the ELM shop for maintenance; participated in the setup of the Public Address System for events and ceremonies

2. KESHIA HENRY, PG. 2
Helpdesk Support / Radio Team Member
Manages all radio, antenna, and Command Post Platform (CPP) equipment. Assists with monthly sensitive item inventories of all
tactical team equipment.
 Created and developed the Command Post Platform training SOP for field operations which resulted in faster
communication setup for mission success
 Provided radio communications for all Brigade field exercises using the CPP Trucks as the hub base and the setup of
the Crew Access Units (CAU) within the Tactical Operations Center
 Provided assistance to other unit sections; assisted as a helpdesk clerk by creating and maintaining access accounts,
reimaging and networked computers
 Tested and fixed personal computers by patching expired computers; provided maintenance and Internet access by
setting up NIPR (Non Secure Internet Router) and SIPR (Secure Internet Protocol Router) cabling throughout the
entire Operations Center setup while deployed
 Assisted training on other signal soldiers on various radio equipment such as the Harris AN/PRC 117 and AN/PRC
150 Multiband Manpack Radios to provide more guidance on positioning radio communication
 Provided the Public Address System setup and functionality for each event or ceremony
 Maintained accountability of the Tactical team hand receipt and the equipment by assisting with monthly sensitive item
inventories
 Responsible for ensuring all personnel were knowledgeable on how to properly fill a radio with the proper keys using
the Simple Key Loader (SKL)
 Fostered a positive working environment that ensured that tactical communication team members have conducted all
Department of the Army and occupational specialty driven online training
 Led team to exceed normal US Army standards while stablishing tactical communications during Saber Junction, a
multinational training exercise
EDUCATION
Current pursuit Master of Business Administration in Marketing, Liberty University – 2017
Bachelor of Science, Business Administration and Management, Robert Morris University – 2007
Introductory Leadership and Management Development Course, US Army
Signal Support Advanced Skill Training Course, US Army
Introductory Military Training Course, US Army
CERTIFICATIONS
CompTIA Security +
SELECT AWARDS
Army Commendation Medal
Army Achievement Medal (3)
National Defense Service Medal