1. KerriAnn Otto
1915 SW 25 E-mail d_kotto@hotmail.com
Lincoln, NE 68522 Work (402) 310-1496
OBJECTIVE
It is my objective to obtain a position in a company where I can use my skills in quality
management to provide continuous improvement and support. I have over 15 year in the
quality assurance experience. I enjoy problem solving and data analysis. I am looking for
a position that I can do the things I enjoy.
EXPERIENCE
Bosch Security Systems Inc Lincoln, NE
Material coordinator May 2013 – Current
 Purchase parts using SAP
 Root cause analyst on parts shortages
 Reporting using multiple systems (SAP and NRC Repair center inventory data
base)
 Data security partner (DSP) for Lincoln ASA and the ASA SPLs located in
Burnsville, MN and Lancaster, PA
 Certified (IRCA) Lead ISO 9001:2008 auditor
 Accomplished full system audits for IS9001 and AS9100 for both the repair
center and the manufacturing facility.
Repair Technician December 2010 to May 2013
 Repair Technician for TSO (FAA headsets) products
 Repair Technician for Video systems video recording.
 FAA Certified Repairman
 Assisted quality manager in writing and revising repair station manual.
 Audited processes to the FAA repair manual and regulations.
 Provided training to several new repair technicians and customer service
representatives.
Quality Technician July 2000 to December 2010
 Written incoming inspection procedures.
 Team leader on improvement projects using 8D process tools
 Redefined the scrap program and setup a Material Review Board (MRB) process.
 Certified (IRCA) Lead ISO 9001:2008 auditor
 Setup the inspection plan from materials and process inspections. Using Failure
Mode and Effects Analysis (FMEA) and Statistical Process Control (SPC)
 Calibration technician
 Receiving inspections and in-process inspections.

2.  Assisted with numerous problem solving and continuous improvement projects,
including corrective action request, customer complaints and root cause analysis.
 Conducted solder training for Lincoln operators and technicians, as well as IPC-
610-A specialist training and certification for Lincoln Managers and Engineers.
 FAA certified Repairman and Designated manufacturing inspection representative
(DIMR), including in-depth training on applicable FAA regulations.
 Have been an active member on several Kaizen and lean manufacturing projects
in production and the repair center.
BisonInc Lincoln, NE
Quality inspector April 1997 – June 1998
 Setup the inspection plan from materials to final product Using Failure Mode and
Effects Analysis (FMEA) and Statistical Process Control (SPC).
 Worked with engineering to spot defects
Exmark Beatrice, NE
Quality inspector October 1994-April 1997
 Count and Inspect incoming material
Education
Bellevue University Bellevue, NE June 2014
 Management, Bachelor of Science (BS)
Southeast Community Collage Lincoln, NE December 2009
 Computer Information Technology, Associate of Applied Science (AAS)
o Focus on PC Support Specialist & Networking
Southeast Community Collage Lincoln, NE May 2000
 Machine Tool Technology Associate of Applied Science (AAS)
o Focus on tool making
Training
 Certified (IRCA) Lead ISO 9001:2008 auditor
 FAA certified Repairman
 IPC-610-A specialist trainer
Computer Skills
 Microsoft Word, Excel, Power point, and Access
 SAP software
 NRC Access reporting data base
 Oracle
References
Available on request