Shadia Makaeil has over 10 years of experience in customer service roles in the retail and cosmetics industries. She has worked as a customer consultant at a boutique, a cosmetics sales associate, and an independent fragrance representative. Shadia has also done freelance work as a hair stylist and makeup artist for weddings and fashion shows. She speaks English, French and Italian and has education in makeup artistry and hairstyling.

1. S H A D I A M A K A E I L
Home phone: (450) 668-2248 Cell Phone: (514) 806-5273
Email: shadia.mak.zorzi@gmail.com
EXPERIENCE
2008-2011 Les Fleurs Kenzo Boutique Laval, Qc
Customer Consultant. Store manager Christina Malani (514) 880-
9232
 Preparation, creation and sale of flower bouquets daily
 Meeting with clients to discuss personal design and style of floral
arrangements, invitations and bonbonniers for their events along with helping
them find other services that meet their needs.
 Highly specialised in costumer service
(recommendations from clients available upon request)
2007-2008 (holidays)Pharmaprix Laval,Qc
Cosmetics department Miros (450) 975-
9878
 Classes taken at L’Oreal’s head office for product knowledge of Vichy and
Biotherm
 Provide clients with Make up tips
 Sales in hair products, make up and skin care. (basic and or above basic
knowledge on products)
2007 (Part time) Coty Montreal, Qc
(independent) Representative Phil (450) 629-9902
 Representative of Calvin Klein’s CKIN2U fragrance
 Worked at “festival of fashion and design” as representative
 Worked at The Bay’s fathers day casino event
2005-2007 Wal Mart Canada Laval, Qc
Cashier
 Working cash and supervising of self serve automatic cash.
 Customer service.
 Lay away.
 Responding to incoming customer phone calls.
 Store set up.
 Helping other departments.
2004-2005 Xcetera Laval, Qc
Sales associate 514 341 9333
 Scored 95% on customer service by mystery shopper during holidays
 Sales/Cashier
 Placement of new merchandise
 Store set up
2004 Bentley Head Office Cote Vertu, Qc
Office clerk 514 341 9333
 Replacing receptionist at breaks and lunch hour
 Filing

2.  Mail room
Helping in other departments
SPECIAL EVENTS & FREE LANCE WORK (HAIR STYLIST & MALEUP ARTIST)
Portfolio Available upon request or online at www.flickr.com/photos/ink21/
Free lance makeup artist & Hair stylist For Bridal events 2008-2011
Free lance Makeup artist & Hair stylist for Irem Harnak photography 2008-2009
Editorial publishing for W25 Magazine Issue 14 November 2009 as Makeup & Hair stylist
Runway show Opera night club 2009
Graduation en Vogue fashion show January 2009 (hairstylist and makeup artist)
Makeup artist and Hair Stylist for Irem Fashion Photography 2009
Marie Saint Pierre November 2007 fashion show (makeup artist)
Lise Watier Cosmetics Event, Sears Carrefour Laval 2007 (Makeup artist)
EDUCATION
WESTERN LAVAL High school graduate 2004
ESPACE TRENDS (st-laurent trends) Makeup Artist graduate 2007
(514) 843-0692 Teachers:: Isabelle, Audrey
ROUGE COSMETICS 2x3hr Makeup classes
(450)565-0309 Teacher:: Elisabeth Alarie
ACADEMY DE COIFFURE TOURNAD graduate 2008
(514) 382-2021
TIPS
 Speaks English, French and Italian
 Writes English and French
 Dynamic personality
::UP TO DATE REFERENCES::
Christina Malani: Owner/Employer Boutique Kenzo Cell: (514) 806-5273 work: (450) 682-8288
Gerry Lonergan: Intercontinental hotel concierge (514) 268-7162
Nathalie Boucher: Bridal Client from Les Fleurs Kenzo (514) 777-8124