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Making the Business Case for
Managing Intellectual Capital
By : Kanaidi, SE., M.Si., cSAP
kanaidi963@gmail.com HP.08122353284
Intellectual Capital as the Basic Asset
of a Knowledge-Intensive Business
• "Intellectual capital is an intangible asset and
does not appear in the conventional financial
reports, so why bother with it?"
• Intellectual Capital (IC) is the most basic asset
of the knowledge organization, essential for
ensuring the sustainable success of an
organization and continuous growth of its
tangible financial capital.
A Quantitative Definition of
Intellectual Capital
Financial results are not the only factor in determining
the future success of an organization. They take into
account other important factors, such as:
• The skill and expertise of a company's human
resources.
• The extent and financing of its R&D investments.
• The efficiency of existing and potential work processes.
• A company's IT infrastructure and customer base.
Successful organizations invest in these things even
though they are not as tangible as some tactical plans
and projects.
Total Capital
Intellectual CapitalFinancial Capital
Human Capital Structural Capital Customer Capital
Structure of Intellectual Capital
The Skandia Navigator
Nourishing Intellectual Capital and
Creating The Knowledge Culture
• Managers who are traditionally preoccupied with short-term
financial results should ensure long-term prosperity by
increasing IC. The business case for paying attention to IC is
supported by numerous examples of successful companies and
quantitative research results.
• Knowledge management is about identifying and systematically
managing the IC of knowledge companies as their most
important asset.
• It is complicated to measure the value of IC. Some insights may
be gained by defining intellectual capital quantitatively as the
difference between the organization's book value and its market
value, and qualitatively as the sum of the knowledge and skills of
the individual employees and the organizational capabilities that
support employee productivity.
• More sophisticated methods for measuring IC, like Lev's, prove that
successful firms, especially companies in the high-tech sectors, but
also in traditional industry, are having a huge renaissance in IC. They
invest a lot of money, manpower, and management's attention in order
to achieve it.
• Managing and increasing IC begins with business strategy, from which
key success factors can be derived. For each key success factor,
several indicators should be defined to manage and measure the
performance. We can use one of the available methods, like Skandia
Navigator or the Balanced Scorecard, for systematic management of
these indicators in order to increase IC.
• Careful use of IC indicators could have helped to prevent or alleviate
some of the consequences of the two economic bubbles of the recent
decade.
• Successful use of the indicators to increase intellectual capital depends
on an organizational culture that supports knowledge management and
in which the indicators are known and understood. It is the manager's
role to foster this culture.
Any question?
Kanaidi, SE., M.Si., cSAP
Contact Us :
Kanaidi, SE., M.Si (Trainer & Dosen, Penulis,
Peneliti, dan PeBisnis)
e-mail : kana_ati@yahoo.com atau
kanaidi@yahoo.com
Telp : 022-2009570 ext.118
Fax : 022-2009568 HP. 0812 2353 284
Pin BB : 27CBC148
www.ken-kanaidi.blogspot.com
www.ken-sukses.blogspot.com
www.pemimpin.unggul.com
www.google.com “Sukses kanaidi”
www.formulabisnis.com/?id=ken_kanaidi
Ω Problem StatementΩ Mapping Ω Strategic Direction ►►► Conclusion
13
Kanaidi, SE., M.Si (Trainer & Dosen, Penulis,
Peneliti, dan PeBisnis)
e-mail : kanaidi@yahoo.com atau
kanaidi963@gmail.com
Telp : 022-2005972
Fax : 022-4267735 HP. 0812 2353 284
Pin BBm : 79D6107F 087822984716
Facebook : Kanaidi Ken & Kanaidi Ken Part II
www.ken-spektakuler.blogspot.com
www.ken-sukses.blogspot.com
www.pemimpin.unggul.com
www.google.com “Pemateri Training”
www.formulabisnis.com/?id=ken_kanaidi

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Making The Business case for Managing Intellectual Capital__Materi Pelatihan "KNOWLEDGE MANAGEMENT"

  • 1. Making the Business Case for Managing Intellectual Capital By : Kanaidi, SE., M.Si., cSAP kanaidi963@gmail.com HP.08122353284
  • 2. Intellectual Capital as the Basic Asset of a Knowledge-Intensive Business • "Intellectual capital is an intangible asset and does not appear in the conventional financial reports, so why bother with it?" • Intellectual Capital (IC) is the most basic asset of the knowledge organization, essential for ensuring the sustainable success of an organization and continuous growth of its tangible financial capital.
  • 3. A Quantitative Definition of Intellectual Capital Financial results are not the only factor in determining the future success of an organization. They take into account other important factors, such as: • The skill and expertise of a company's human resources. • The extent and financing of its R&D investments. • The efficiency of existing and potential work processes. • A company's IT infrastructure and customer base. Successful organizations invest in these things even though they are not as tangible as some tactical plans and projects.
  • 4. Total Capital Intellectual CapitalFinancial Capital Human Capital Structural Capital Customer Capital Structure of Intellectual Capital
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  • 11. Nourishing Intellectual Capital and Creating The Knowledge Culture • Managers who are traditionally preoccupied with short-term financial results should ensure long-term prosperity by increasing IC. The business case for paying attention to IC is supported by numerous examples of successful companies and quantitative research results. • Knowledge management is about identifying and systematically managing the IC of knowledge companies as their most important asset. • It is complicated to measure the value of IC. Some insights may be gained by defining intellectual capital quantitatively as the difference between the organization's book value and its market value, and qualitatively as the sum of the knowledge and skills of the individual employees and the organizational capabilities that support employee productivity.
  • 12. • More sophisticated methods for measuring IC, like Lev's, prove that successful firms, especially companies in the high-tech sectors, but also in traditional industry, are having a huge renaissance in IC. They invest a lot of money, manpower, and management's attention in order to achieve it. • Managing and increasing IC begins with business strategy, from which key success factors can be derived. For each key success factor, several indicators should be defined to manage and measure the performance. We can use one of the available methods, like Skandia Navigator or the Balanced Scorecard, for systematic management of these indicators in order to increase IC. • Careful use of IC indicators could have helped to prevent or alleviate some of the consequences of the two economic bubbles of the recent decade. • Successful use of the indicators to increase intellectual capital depends on an organizational culture that supports knowledge management and in which the indicators are known and understood. It is the manager's role to foster this culture.
  • 13. Any question? Kanaidi, SE., M.Si., cSAP Contact Us : Kanaidi, SE., M.Si (Trainer & Dosen, Penulis, Peneliti, dan PeBisnis) e-mail : kana_ati@yahoo.com atau kanaidi@yahoo.com Telp : 022-2009570 ext.118 Fax : 022-2009568 HP. 0812 2353 284 Pin BB : 27CBC148 www.ken-kanaidi.blogspot.com www.ken-sukses.blogspot.com www.pemimpin.unggul.com www.google.com “Sukses kanaidi” www.formulabisnis.com/?id=ken_kanaidi Ω Problem StatementΩ Mapping Ω Strategic Direction ►►► Conclusion 13 Kanaidi, SE., M.Si (Trainer & Dosen, Penulis, Peneliti, dan PeBisnis) e-mail : kanaidi@yahoo.com atau kanaidi963@gmail.com Telp : 022-2005972 Fax : 022-4267735 HP. 0812 2353 284 Pin BBm : 79D6107F 087822984716 Facebook : Kanaidi Ken & Kanaidi Ken Part II www.ken-spektakuler.blogspot.com www.ken-sukses.blogspot.com www.pemimpin.unggul.com www.google.com “Pemateri Training” www.formulabisnis.com/?id=ken_kanaidi