1. socia
SUMMARY OFQUALIFICATIONS
Bilingual, highly motivated, dedicated, passionate, knowledgeable, connected, empathetic individual who is dedicated to
the social work field with a compassion for others are a few words to describe me. As Service Coordinator at Dryden
Terrace Apartments, I work with low income elderly and disabled residents living in Section 8 housing by assisting and
coordinating services with a variety of local, state,and federalagencies. As the Assistant Program Manager at Brotoloc
Healthcare,I advocated for and provided assistance to the residents within my care. I am highly skilled at networking with
outside providers, case workers and guardians to promote the highest level of independence for the residents. While
interning with the Special Needs Adoption Program, I assessed and reviewed the care each child received. After attending
multidisciplinary team meetings to enhance the quality of an individual’s care,I advocated for the individual by preparing
assessments and submitted information pertaining to the individual to the court system. I am currently obtaining a Masters
in Social Work degree from the University of Wisconsin Madison. My diverse work and volunteer experiences, along
with my degrees in Social Work and Spanish, make me an expert in examining human behavior and development, social
welfare, as well as cultural diversity.
EDUCATION
University ofWisconsin-Madison, Madison, WI 2015-Present
 Master of Social Work
University ofWisconsin-Eau Claire, Eau Claire,Wisconsin 2008-2012
 Bachelor of Science
 Major: Social Work
 Minor: Spanish
WORK EXPERIENCE
Meridian Group Inc, Madison, WI 11/2013-Present
Service Coordinator at Dryden Terrace Apartments
 Coordinated and implemented in home services for over 100 low income elderly and disabled residents
 Worked integrally with DHS,ADRC,Care Wisconsin, NESCO,MTM, Alzheimer’s and Dementia, Medical
Facilities, Crisis Centers,Mental Health Police Officer,Insurances,Capital Consortia
 Developed and implemented a much needed food pantry that serves 25 people bi-weekly
 Coordinated with area fire department and doctors to provide monthly preventative screens to promote wellness
 Provided monthly diverse speakers to enhance residents’ awareness of programs available within the community
 Developed, coordinated, and facilitated semi-monthly meetings with area Service Coordinators to enhance
practices and care for more than 700 residents
 Selected to chair annual Service Coordinator meeting for 19 Service Coordinators
 Coordinated to help train new Service Coordinators
 Developed and wrote monthly newsletter for residents highlighting multiple programs and services.
Brotoloc Healthcare Systems,Eau Claire, Wisconsin 06/2011–11/2013
Assistant Program Manager
Qualified Residential Care Specialist
 Educated and promoted daily living skills to work toward achieving and obtaining independent living
 Encouraged the enhancement of residents’ abilities to live as independently as possible
 Enforced and implemented Individualized Service Plans
 Communicated and collaborated with case managers and advocate on behalf of the resident
PROFESSIONAL EXPERIENCES AND ACCOMPLISHMENTS
 Certified Social Worker License
 Current Secretary for the Wisconsin Chapter of American Association of Service Coordinators
 Interned at Lutheran Social Services as a Special Needs Adoption worker and completed court reports
 Volunteered with 2013-Present with SouthernCare Hospice, working with the most challenging patients
 Volunteered at Soup Kitchen for homeless and low income individuals and families
Kelsey Eyers
608.632.2412 6637 Tartan Trail
Kelsey.eyers@gmail.com Sun Prairie, WI 53590