1. Kelly S. Hunter
3019 North New Jersey Street • Indianapolis, Indiana • 46205
(317) 361-1022
ksh302006@gmail.com
PROFILE
Bachelor Level Social Work Graduate seeking position in which management and coordination
skills can be utilized. Proficient in client- and business-focused practices to ensure policies and
guidelines are adhered to. Demonstrated data collection, collective and independent decision making
abilities utilizing analytic and critical thinking skills.
Microsoft Office
Building Relationships
Interviewer
Resource Liaison
Project Completion
FERPA/BANNER/SIS
Community Leadership
Certificate
BB Online Faculty Certificate
EDUCATION
University of Indianapolis 08/2012 - 08/2014
Bachelor of Social Work
EMPLOYMENT
Transitional Living Program 11/2014 - Present
House Manager
Provide resident support and ensure house rules and chores are adhered to by residents
Participate in group meetings and be in compliance with house rules, reporting issues that arise
Daily input of house and resident notes, also provides suggestions for resident career employment
Ivy Tech Community College 08/2013 - 10/2014
Assistant Ombudsman
Behavior Intervention Team board member assisted in behavior plans for student success
Confidential communication, maintained, updated and edited forms for department use
Identify solutions and resolve problems relevant to student needs and college retention
Student Services Data Entry Clerk 09/2012 - 08/2013
Accurate data collection, enrollment verification, course enrollment, front-line service
Problem solving beyond easiest answer via email, phone, and walk-in serviced students
Document imaging using Web Extender, Student Information Systems, and Banner
Assistant to Ombudsman 12/2011 - 07/2012
Trained upcoming FWS and intern students on guidelines and departmental policies
Triaged students for issues and escalated to Ombudsman when necessary
Follow up calls and survey intakes, research and presentation for classes and events
Customer Service Associate 03/2011 - 12/2011
Performed all secretarial and front-desk duties, record keeping, statistic report generation
Created, updated and edited resumes, cover letters, and job board site employer postings
Sat on staff interview panel for unbiased judgment, completed candidate evaluation
