1. T. KEITH BISHOP
Algonquin, IL 60102 tkbishop2010@gmail.com Cell: 847.494.1614
SUMMARY
Senior Operations Leader, Certified Six Sigma Green Belt, with a proven record of success in driving continuous
improvement, quality assurance initiatives, improving labor efficiencies, managing cost and safety programs.
COMPETENCIES
Utilization of lean concepts Strategic planning Production control
Resource management Problem solving Logistics
Team Building, Leading, Collaborating Customer focused Quality focused
EXPERIENCE
Consultant-Operations
RPS Products, Inc., Hampshire, IL
RPS is a $30M manufacture of Indoor Air Quality Filtration Products 2016-Present
• Reduced late orders from 2-months late to on-time through accountabilities and setting production rates.
• Established a management structure for 3 production facilities.
• Set-up procedures in the Shipping Department to insure orders picked up on schedule.
Creative Electronics and Software, Inc., South Elgin, IL
CES is a $30M contract Electronics Manufacture
• Decreased open/late orders by 19% by implementing a scheduling system.
• Program managed the beginning phases of an ERP install.
• Managed 4 Program Managers in two sites.
Messe Supply, Chicago, IL
Messe is a $10m Industrial Supply company
• Created an inventory tracking system from scratch where none had existed. Identified and inventoried over $20k in
saleable items which had not been previously in inventory.
• Began Warehouse cleanup/disposal of obsolete inventory and equipment.
• Found cost savings of 8% in using small package services versus adding to existing company delivery services.
The Morey Corporation, Woodridge, IL 2012-2016
Director of Support Services
The Morey Corporation is a $100M Electronics Manufacturing and Technology company serving a variety of
industries with engineering and production solutions. Managed Distribution, all Warehouse Operations, Order
Fulfillment, Test Engineering and Document Control. Staff included 5 direct reports and 51 direct labor reports.
• Collaborated with a cross-functional team to improve inventory and transactional accuracies to over 98%,
documenting process flow and establishing metrics to ensure ongoing quality and productivity.
• Worked with a customer, with annual sales of $24 million, to improve the performance of their pick and pack
fulfillment process. Achieved 100% on time shipping with a 99.7% order accuracy rate.
• Led a team that used lean principles to stream line the receiving department, cutting unnecessary movement and
handling which decreased the time to put product into stock from upwards of 24 hours to 90 minutes.
• Reduced the test time of a high volume automotive part from over 3 minutes to 45 seconds per unit which resulted
in a saving of $105,000. Challenged Test Engineering to reevaluate the test and held a kaizen event to eliminate
all wasted time in the test process.
• Improved the responsiveness of the 15 member Test Engineering group to provide better manufacturing support
and timeliness in the quoting process. By using project management tools to monitor progress and holding the
engineers accountable to the dates that had been set, projects came in on time and at or under budget which had not
been happening previously.
• Worked with customers to create test solutions that met and maintained their standards and seamlessly fit into the
manufacturing process. Continually monitored and improved performance through automated data gathering tools.
2. • Insured all areas were up to ISO9001&13485 and TS169491 standards. Proactively used self-audits to make sure
all operations were in compliance resulting in flawless audit grades for the past 4 years.
T. Keith Bishop Page Two
FILTRATION GROUP INC / TECPAC LLC, Aurora, IL 2008-2012
TecPac General Manager 2010-2012
This startup plant produced state of the art air filters for the HVAC and Industrial markets. Directed all areas of
operation in the facility including Production, Quality, Customer Relations, HR, Purchasing, Maintenance (machine
and building), Inventory Control and Logistics.
• Decreased filter media waste by 44% through training and monitoring of waste causes.
• Used process mapping to setup an assembly line that cut manufacturing time from 14-days to 5-days.
• Created production and quality metrics for all positions and managed to them.
• Installed an MRP system to handle all production and inventory functions to replace the one in use.
Filtration Group Plant Manager 2008-2010
The plant produced High Efficiency filters for the Bio-Safety/Medical, HVAC, Industrial and Clean Room markets.
Managed $13M in sales through leading and directing Production, Quality, HR, Engineering, Customer Relations,
Logistics, Inventory Control and Maintenance with a staff of 70 employees and 7 direct reports.
• Reduced direct labor costs by 10% through scheduling, overtime reductions and staff reductions from 90 to 70
direct labor employees.
• Improved on-time service performance by 25% through process improvement and Heijunka scheduling.
• Improved cash flow by cutting inventory over 50% via removal of obsolete inventory and by stringent management
of raw and finished goods inventory through the establishment of kanbans with key customers.
NETFLIX INC., Carol Stream, IL 2007-2008
Operations Manager
Coordinated daily return processing, outbound order fulfillment and all facility operations for the Chicago hub of the
nation’s largest DVD rental by mail company. Led a staff of 30 full and part-time associates with two direct reports.
• Decreased direct labor cost 21% through proper scheduling and performance feedback.
PORTEOUS FASTENER CO., Elk Grove Village, IL 2005-2007
Branch Manager
Managed all receiving, distribution and inside sales activities for a $16M location of a master distributor of industrial
and construction fasteners. Led a staff of 15 with two direct reports.
AMERISOURCEBERGEN, Lombard, IL 2004-2005
Warehouse Manager
Coached a staff of 20 with two direct reports. Charged with shipping all outbound products for a pharmaceutical
services provider to retail pharmacies, hospitals and other institutions.
QUALEX INC., a wholly owned subsidiary of Eastman Kodak, Elgin, IL 1983-2004
Senior Production Manager 1997-2004
Managed plant production and work flow in all areas of plant operations. Forecast daily production requirements and
developed plans to carry out those requirements. Ensured strong communication initiatives were in place to
communicate plant and company direction and to deliver performance feedback. Guided 11 direct reports with
responsibility for 260 direct labor employees, 24 hours per day, 7 days per week
Senior Shift Production Manager, Elgin, IL 1993-1997
Production Supervisor III, Kansas City, MO and Elgin, IL 1983-1993
EDUCATION
Bachelor of Arts, Economics, University of Missouri-Columbia
PROFESSIONAL DEVELOPMENT
Six Sigma Green Belt certified; Attended Situational Leadership training at Duke University.
TECHNICAL SKILLS
3. Proficient in ERP/MRP/WMS programs, (including AS400, QAD, Oracle, PKMS) and HR systems (including ADP,
Kronos and PeopleSoft) installed MIE Trak-ERP
