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ISCOM 305 Assignment Week 1 Importance of Operations
Paper ISCOM 305 Assignment Week 2 Scenario and Topic
Approval ISCOM 305 Assignment Week 2 New Hire Training
Program ISCOM 305 Assignment Week 3 Executive
Communication on New Product Part I ISCOM 305 Assignment
Week 3 Legoland Forecasting Application ISCOM 305
Assignment Week 4 Executive Communication on New
Product: Part II ISCOM 305 Assignment Week 4 Toyota Lean
Application ISCOM 305 Assignment Week 5 Executive
Communication on New Product Final Deliverable ISCOM 305
Assignment Week 5 Material Requirements Planning (MRP)
and ERP Application
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ISCOM 305 Assignment New product Launch Plan
organization approval (Apple)

Research and identify an organization that will be used for this
and subsequent Learning Team assignments. Attain faculty
approval. Write a 700- to 1,050-word paper in which you
identify a new product your company will introduce. Address
each of the following in your paper: • Identify your company
and give a short background on the business including their
mission, vision, goals, and objectives. • Identify the new product
you will develop and roll out to the customer. • Describe how
the design team will include the following functions and
organizations, explaining the role for each team member: •
Marketing • Engineering • Operations • Supply Chain
• Quality • Key Suppliers • How will you use technology
in the development, manufacture, and supply chain of your new
product? • How will you ensure the quality of the product in
its design and production? Format your paper consistent with
APA guidelines The company it needs to be on Apple and they
product they are developing is a water resistant phone. I chose
this topic because one of Apples competitors Verizon recently
came out with their own water resistant phone.
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ISCOM 305 Assignment Week 1 Importance of Operations
Paper

ISCOM 305 Week 1 Importance of Operations Paper Write a 700- to
1,050-word paper in which you describe the importance of operations
and supply chain management to a company's strategy. Discuss the
differences between goods and services. Explain the operational
components of plan, source, make and deliver. Describe potential
sourcing strategies. Format your paper consistent with APA guidelines.
Use at least 2 academic resources for your paper. Click the Assignment
Files tab to submit your assignment.
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ISCOM 305 Assignment Week 2 New Hire Training Program
ISCOM 305 Week 2 New Hire Training Program You are working as an
Operations Manager for a growing company. The company has plans to
develop several new products over the next five years and is currently
hiring new graduates to help with this endeavor. These graduates have
either Marketing or Engineering degrees, and may not have taken any
operations classes. You have been asked by the Vice President of
Human Resources to develop one of the modules for their training. Be

sure the training keeps your audience in mind. You may use any medium
that you choose, including written, visual, audio, or a combination of
media. The goal is to deliver a self-driven training. Develop a module
that will allow the new hire to gain an understanding of the impact of
product design on operations and supply chain strategy. The module
should be a length of either 700 to 1,050 words, 6 to 10 slides, or 5
minutes of video/audio. Explain the importance of the product design
process and how the connection of designing new products can impact
the production processes. Describe various techniques to improve the
efficiency and effectiveness of operations. Be sure to give a specific
example that uses a quality tool or technique so the new hire can grasp
this application. Diagram the components of the distribution or logistics
operation of your company and identify technology upgrades that the
company may be considering in the next five years to enhance
operations as it applies for any of the components. Cite at least two
academic resources consistent with APA guidelines. Note: a Reference
page can be submitted along with any media you used. Click the
Assignment Files tab to submit your assignment.
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ISCOM 305 Assignment Week 2 Scenario and Topic Approval
ISCOM 305 Week 2 Scenario and Topic Approval You have been
chosen by your company's Executive Committee to address operations

and supply chain strategies, plans, and decisions as they apply to a new
product that the company is considering. Your objective is to create a
paper or presentation about the new product for the Executive
Committee in Week 5. The team must use the same format in Weeks 3,
4 and 5 of the team assignment. You will be applying course content to
this team assignment. Be sure your paper or script tone is appropriate for
your executive audience. Each team member should bring ideas to the
team discussion. As a team, you will select the company and product.
Select the company and the product that you will be using in future
weeks. Submit your idea for faculty approval. Click the Assignment
Files tab to submit your assignment.
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ISCOM 305 Assignment Week 3 Executive Communication on
New Product Part I
ISCOM 305 Week 3 Executive Communication on New Product: Part I
Create a 700- to 1,050-word paper or an 8- to 12-slide visual
presentation with speakers' notes for each slide in which you identify the
new product that your company will consider. Address each of the
following, and ensure that you explain your rationale for each item: •
Orientate the Executive Committee by giving a short background on the
mission, vision, goals, and objectives of the company and how they
relate to the new product. • Determine the supply chain for your new

product in a visual format. •Address whether you will or will not use
global suppliers for your new product. • Address whether you will
or will not outsource any of the new product's supply chain. • Determine
the Process Focus for your new product. • Discuss what quality tools and
techniques you will use to improve process, production, productivity,
customer experience etc. Why will these apply? Format your assignment
consistent with APA guidelines. Use at least 2 academic references.
Click the Assignment Files tab to submit your assignment.
==============================================
ISCOM 305 Assignment Week 3 Legoland Forecasting
Application (2 Papers)
This Tutorial contains 2 Papers ISCOM 305 Week 3 Legoland®
Forecasting Application Study the Week 3 Virtual Company
Tours. Answer the following questions in short answer or list
format. Each answer must be at least 300 words. •Why is
forecasting important to the Legoland® California Resort? •
What are the forecasting techniques that Legoland® might
find helpful when forecasting and why? • What events might
occur that could produce a significant error in Legoland's®
forecast on any particular day? • Based on your assessment of
all of the rides, attractions, and restaurants, provide a rough

estimate for the number of guests that the park can
accommodate at any given time. Then provide a rough estimate
of the number of employees needed in the park on a busy day.
How many employees would be needed on a day with light
attendance?Format any resources used consistent with APA
guidelines. Click the Assignment Files tab to submit your
assignment.
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New Product: Part II
ISCOM 305 Week 4 Executive Communication on New Product: Part II
Adjust your introduction and conclusion (if needed) to include the
following additions and incorporate any feedback from the instructor.
Add an additional 700 to 1,050 words to your Week 3 assignment or
produce an additional 6 to 9 slides. Address each of the following, and
ensure that you explain your rationale for each item: • Discuss the use
of new technologies and how they will support your new product. •
Discuss a forecasting technique for your new product and why it
applies to this product. • Identify the inventory optimization methods
that you will use in your supply chain management strategy. How do
these specifically apply to your new product? • Explain your

aggregate plan and how it applies to your product. Format your paper
consistent with APA guidelines. Use at least 2 academic references.
Click the Assignment Files tab to submit your assignment.
==============================================
ISCOM 305 Assignment Week 4 Toyota Lean Application (2
Papers)
This Tutorial contains 2 Papers ISCOM 305 Week 4 Toyota
Lean Application Resources: Ch. 6 and 16 of Operations
Management View the Week 4 Virtual Company Tours of
Toyota Motor Manufacturing, Kentucky. Explore TPS (Toyota
Production System) located under the Operations tab (upper left
page). Answer the following short answer questions in at least
300 words each: • What is the definition offered for kaizen?
How do Toyota and its employees benefit from kaizen? •
Compare the principles of Six Sigma (Week 2, Ch. 6) with
Lean (this week, Ch. 16) as it relates to TPS. Use specific
examples from TPS as seen in the video. Cite academic
resources you may have used and format your answers
consistent with APA guidelines. Click the Assignment Files tab
to submit your assignment.

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New Product Final Deliverable
ISCOM 305 Week 5 Executive Communication on New Product: Final
Deliverable Finalize your assignment to include the following additions
and incorporate any feedback from the instructor. Add to the assignment
by writing an additional 525 to 700 words to your paper, or produce an
additional 5 to 7 slides. Address each of the following, and ensure you
explain your rationale for each item: • Determine the metrics that you
will use to evaluate the supply chain of your new product. • Discuss
how you will apply the concept of learning curves to the operations and
supply chain of this new product. What functional area may benefit from
this application? • Discuss how you plan to improve system
reliability through metrics and maintenance for your new product.
Format your paper consistent with APA guidelines. Use at least 2
academic references. Click the Assignment Files tab to submit your
assignment.
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ISCOM 305 Assignment Week 5 Material Requirements
Planning (MRP) and ERP Application (2 Papers)
This Tutorial contains 2 Papers ISCOM 305 Week 5 Material
Requirements Planning (MRP) and ERP Application Materials
Requirements Planning (MRP) and ERP Application answer the
short answer questions under your choice in at least 300-words
each. Option 1: SPEDE Technologies View the SPEDE
Technologies information. 1. Which modules show direct
interfaces with ERP on the SPEDE Plant Diagram? (Note: this
answer can be less than 200words) 2. What is the importance
of a direct interface for these two modules? 3. Comment on
the importance for customer use of ERP and supplier use of
ERP. Format your answers consistent with APA guidelines. Cite
academic resources you may have used. Click the Assignment
Files tab to submit your assignment. Option 2: Defiance Metal
Products View the Defiance Metal Products information. 1. Take
the virtual tour at Defiance Metal Products. How would their
MRP system facilitate the material purchase process? 2.
Does the use of manufacturing cells help or hurt the
interface with their MRP system? Why?
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ISCOM 305 CASE PROBLEM 16 2 Wheres My Cart
CASE PROBLEM 16.2: Where’s My Cart? The Senior Seminar
at Allegheny State requires students to complete a process
improvement project with local industry. Jim Davis and Leanna
Hearn have been assigned to Wiley Construction. Here is their
report. Wiley Construction Company History Founded in 1975,
Wiley Construction was one of the first designers and builders
of wooden roof trusses. Over the past 40 years Wiley has
prospered, and it now has office and manufacturing space of
approximately 132,200 square feet and additional lumber
storage facilities of about 22,300 square feet, on a 60-acre site
near the Monongahela River in Pittsburgh, Pennsylvania.
Utilization of this space has never been difficult, and in the fall
of 2000 Wiley proudly opened a new 6000-square-foot
showroom, which serves as an educational building center and
showcase for many of the products it builds and/or sells. In
addition to its core roof truss business, Wiley now has over 200
employees designing and building floor truss systems and
preconstructed interior and exterior wall systems. Joseph Wiley,
the founder and chairman of Wiley Construction, not only

wanted to build superior roofing systems, he also envisioned the
idea of prepackaging an entire house. The package of materials,
from foundation blocks to roofing shingles, would be available
through one source. This idea soon led for a custom-designed
line of homes, called Wiley Homes. The key selling point to
these “prepackaged” homes besides convenience and accuracy,
was that, while the interior layout was universally applicable,
the exterior of the home was designed with a very local flavor.
The exemplary reputation of the Wiley Home program as well
as attention to customer service, prompt delivery times, and
accurate product specifications allowed Wiley to become an
international supplier of quality building products. Their
products have been shipped to dozens of countries, including
Russia, Germany, Spain, Japan, Korea, China, Greece, Turkey,
Mexico, and Chile. Gary Cox replaced Joe Wiley as president of
Wiley Construction in January 2013. Executive Vice President
Ciro Alvarez is one of the many highly skilled and motivated
Wiley professional management employees. To accomplish its
diverse objectives, the company has assembled a team of
employees with degrees in Architecture, Building Construction,
Civil Engineering, Math, Forestry, Wood Science, Accounting,
Business, International Relations, Computer Science,
Architectural Technology, and Biological Systems Engineering.
Technology From the days of hand drafting and manually
designed framing layouts, Wiley now utilizes highly automated
methods of production as well as completely computerized
design programs. These technologies have resulted in annual

sales approaching $25 million. The most automated piece of
equipment at their Pittsburgh facility is a Uni-saw, a highly
sophisticated machine capable of simultaneously making the
necessary angle adjustments on four circular saw blades. One of
Wiley’s newest endeavors is the construction of prefabricated
wall panels, for which it now has a new wall panel machine to
more efficiently construct a higher quality wall panel. The new
partially computer-controlled machine was designed especially
for Wiley and is one of the best in the industry. In order to
maximize the utility of its automated capabilities, Wiley
employs nearly 50 computer operators and programmers
experienced in engineering, design, export, sales, and
accounting software systems. Central to the operation is the
highly specialized wooden-truss design program used by the
engineering staff. To ensure that all of this technology results in
the highest quality products, the Wiley production facility is one
of a very small percentage of facilities that opens their doors to
the rigid quality-control specifications of the Pre-Fab
Construction Industry. Current Production Process Wiley
Housing Systems, Inc., is a batch production company that
specializes in make-to-order timber housing systems. The
manufacturing facility is over 100,000 square feet in size (see
the accompanying figure) and is sectioned off into different
areas such as wall, floor, and roof truss assembly, raw material
cutting, and metal storage. Each of the assembly lines is fed by a
common 26,000 square foot on-site supply point. The only
required materials are common-sized lumber (i.e., 2 × 4, 2 × 6,

etc.), aluminum connecting plates, and nails. However, each of
the processes is tailored to meet customer demands and
specifications. All of Wiley’s products are constructed of
standard dimensional lumber that arrives via truck or train and is
stockpiled in its lumber yard. Typically, Wiley has enough
lumber on site for two weeks of continuous operation without
replenishment. All other inventory, work-in-process, and
common materials are stored inside the production facility. Once
an order is received, the staff engineers design the truss system
and electronically queue the order for manufacture. The
production foreman then assigns the order to a cutting team.
This team consists of two men—the sawer and the tailor. The
sawer is responsible for saw setup, as well as lumber retrieval
and optimization, while the tailor stacks and labels the cut
lumber for assembly. Mr. Alvarez explained that his major
concern was the amount of setup time required by the cutting
teams. He said that up to 45% of production time was spent
adjusting the saws for each job, a very typical problem in batch
production. This is where Wiley’s problem and our challenge
began. Process Improvement After our initial plant tour, where
we noted the large amount of work-in-process inventory waiting
in carts between the saws and the assembly stations, we spent a
day interviewing workers on the assembly teams. It was brought
to our attention that at certain points during the day the backup
of WIP carts was in fact problematic, from the standpoint of
worker safety and from the ability to locate the required cart
quickly and easily. There are approximately 80 to 90 carts in use

at any given time, which are loaded with raw materials on a per-
job basis and are tagged with a work order. After the carts are
loaded and tagged, they are placed in front of the assembly
workstations. Copies of the work orders are taken to the plant
control office. The plant supervisor then assigns the jobs to
assembly stations by placing the work order copy in assigned
bins located on the plant control office wall. The assembly
employees will go to their assigned bin, pick their next job
ticket, and then locate the corresponding cart for that job. Mr.
Alvarez mentioned that locating the cart required for the next
job could take anywhere from one to ten minutes depending on
the assembly backup (number of full carts used that day) and the
location of the cart within the facility. The manufacturing
employees are tracked on a 100th-of-the-hour time basis for
work, which means that there should, in theory, be very little
unproductive time during the day, with the exception of break
periods. This also reduces socialization of employees. We
decided to narrow our analysis to the immediate problem of
locating the correct cart. After brainstorming possible solutions,
we have concluded that Wiley should use an electronic paging
system similar to what restaurants use to notify customers that
their table is ready. We recommend that the carts be outfitted
with long-life, durable, and replaceable lithium battery-powered
strobe lights that are activated by a keypad located on the plant
control office wall beside the pending job order bins. Each light
would have a unique three-digit number assigned to it. These
numbers would be handwritten on the work order, by the

individual who loads the cart, before it is given to the plant
supervisor to be assigned. There is a chance of multiple carts
being needed for the same job, but each cart has its own
individual work order and therefore would have its own three-
digit identification number and light. This is no deviation from
the current process. The assembly workers would walk to the
plant control office, retrieve their next job from the bin, type the
three-digit code into the keypad, and then find the cart that has
the strobe light turned on. This process would eliminate all of
the guessing currently required to locate the cart with the raw
materials and should reduce the overall average time needed to
locate a cart. This would also allow remote storage of the carts,
rather than stacking as many as 30 carts at the top of the
assembly line, a hindrance to traffic flow and safety. 1. Identify
waste in the current production process. 2. How does the pager
suggestion eliminate waste? 3. Have the students and Mr.
Alvarez found the root cause of the cart problem? Why or why
not? 4. How would you apply the principles of lean production
to improve Wiley’s situation?
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ISCOM 305 Week 1 Assignment Importance of
Operation

ISCOM 305 Week 1 Assignment Importance of Operation
==============================================
ISCOM 305 Week 1 DQ 1
What is the transformation process?
Can the transformation process be applied to both goods and
services?
How might data be used during the process?
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ISCOM 305 Week 2 Assignment Impact of product
Design

ISCOM/305 - SYSTEMS OPERATIONS MANAGEMENT
Write a 1,050 to 1,400-word paper in which you describe the
impact of product design on operations and supply chain
strategy. Include the following: • Explain the importance of the
product design process. • Describe the connection of
designing new products and their relationships to production
processes. • Evaluate strategic options in process planning,
including whether or not to outsource. • Articulate the
differences between products and services. Format your paper
consistent with APA guidelines.
==============================================
What are the different types of inventories maintained by a
typical business entity?

What is the significance of inventory regarding customer service
levels?
What are some of your experiences with inventories from the
customer service perspective?
How would you improve those inventories?
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ISCOM 305 Week 3 CASE PROBLEM 10 1 Somerset
Furniture Companys Global Supply Chain
CASE PROBLEM 10.1: Somerset Furniture Company’s Global
Supply Chain ISCOM/305 - SYSTEMS OPERATIONS
MANAGEMENT Read Case Problem 10.1 at the end of Chapter
10: Somerset Furniture Company's Global Supply Chain Write a
1,050- to 1,400-word paper in which you address the following
questions: • Discuss Somerset's global supply chain and
possible remedies for its supply chain problems. •Including
strategic and tactical changes that might improve the company's
supply chain performance, reduce system variability, and
improve quality and customer service. •Explain how Somerset

could use elements of project management to help them
implement the changes needed.
==============================================
A number of quality-management philosophies hold that
prevention costs are the most critical quality-related costs. What
is the logic behind this premise?
Would you apply this logic as an operations manager? Explain
why or why not.
==============================================

What is quality management?
Why is it important for every manager to understand?
How might a quality-management program affect productivity?
==============================================
What are the major elements of project management?
Describe the role of the project manager in conjunction with
project control.
What are the requisite skills that the project manager must
possess?
==============================================
ISCOM 305 Week 3 Supply Chain Strategy and Project
Plan

ISCOM/305 Write a 700- to 1,050-word paper in which you
explain your supply chain strategy to include the use of global
suppliers. You will also develop a high-level project plan for the
your development project, to include project scope and objects,
schedule with milestones, risks and mitigation plans. Describe
the key characteristics and management strategies for your
supply chain. Summarize your sourcing plan and your rationale
to include international suppliers. Explain your project
management approach and include: Project scope and objects
High-level schedule with milestones Risks and mitigation plans
Format your paper consistent with APA guidelines.
==============================================
ISCOM 305 Week 4 Chapter Questions
12-1. List some of the operations and functions in a company
that are dependent on a forecast for product demand. 12-2. What
is the difference between quantitative forecast methods and

qualitative forecast methods? 12-3. Describe the difference
between short- and long-range forecasts. 12-4. Discuss the role
of forecasting in supply chain management. 13-1.Describe the
difference between independent and dependent demand and give
an example of each for a pizza restaurant such as Domino’s or
Pizza Hut. 13-2.Distinguish between a fixed-order-quantity
system and fixed-time-period system and give an example of
each. 13-3.Discuss customer service level for an inventory
system within the context of quality management. 14-1.What is
the purpose of sales and operations planning? Describe the
S&OP process. 14-2.List several alternatives for adjusting
capacity. List several alternatives for managing demand. 14-
3.Describe the output of aggregate planning. When is aggregate
planning most useful?
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How might materials requirement planning (MRP) is applied to
the surgery suite of a hospital, scheduling university classes, a
chain of restaurants, and hotel renovations?

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What are the strategic goals of supply chain management and
how does procurement, transportation, and distribution affect
these goals?
==============================================
Where have you seen the operational components of planning,
sourcing, making, and delivering applied inappropriately?
==============================================

What are three of the primary obstacles encountered by the
management team in adopting and installing a new information
technology system?
==============================================
We have seen many changes and innovations in the application
of technology to operations management in recent years. Using
information from your readings, identify the three most
significant advancements in technology. Explain your choice of
significant advancements.

==============================================
Financial justification of a new information technology system
is difficult at best because many of the advantages are
intangible. Routine capital budgeting often overlooks six areas
of cost savings or revenue-enhancement factors that are realized
with new technology. What are four of these factors? Why are
these factors important?
==============================================
ISCOM 305 Week 5 New Product Launch Plan (Kohls
and Dewalt)

Prepare a 10- to 15-slide PowerPoint® presentation with speaker
notes of your New Product Introduction Plan. You will simulate
presenting your plan to the senior executive of your company.
Include the following: • Your materials requirements and
resource planning strategy • How you will integrate Lean
Systems into operations and supply chain • Final
recommendation Format your presentation consistent with APA
guidelines.
==============================================

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