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OPS 571 Week 6 Signature Assignment (2 Papers)
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This Tutorial contains 2 Papers of this Assignment About Your
Signature Assignment This signature assignment is designed to align
with specific program student learning outcome(s) in your program.
Program Student Learning Outcomes are broad statements that describe
what students should know and be able to do upon completion of their
degree. The signature assignments may be graded with an automated
rubric that allows the University to collect data that can be aggregated
across a location or college/school and used for program improvements.
Purpose of Assignment The purpose of this assignment is for students to
demonstrate mastery of operations management concepts and tools.
Assignment Steps Develop a 700- to 1,050-word memo to a prospective
employer outlining your credentials, including: taking this class, all of
the projects you have done for this class individually and with your
team, and their impact on the businesses you have engaged with so a
senior manager reading it would want to hire you as either an operations
consultant or permanent employee. Summarize the business case for
each project. Outline what you specifically accomplished, assuming
these projects were implemented, and their estimated impacts on the
business. Utilize the learnings from Week 6 to highlight your skills in
global sourcing, procurement, and outsourcing which can also be of
benefit to your target firm. Format your assignment as if you would be
giving a presentation to senior management
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OPS 571 Week 6 DQ 2
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Week 6 Discussion Question 2
What are the factors that affect international logistics? Which factor is
the most important in your current industry and why?
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OPS 571 Week 6 DQ 1
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Week 6 Discussion Question 1
What criteria must be used when considering where to locate a facility in
the global business environment? What criteria does your organization
consider when deciding the location of a facility?
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OPS 571 Week 5 Team Six Sigma Yellow Belt Training Part II (2 PPT)
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This Tutorial contains 2 Presentations of this Assignment Purpose of
Assignment The purpose of this assignment is for students to receive Six
Sigma Yellow Belt Training Executing DMAIC Six Sigma quality
improvement (analyze, improve, and control) projects. Assignment
Steps Resources: Microsoft® PowerPoint® Use the same business your
team chose and has been observing and collecting data for the Week 3
Learning Team Assignment. Execute the analyze phase of the Six Sigma
DMAIC project including the following: • Determine the most likely
causes of defects. • Understand why defects are generated by identifying
the key variables most likely to create process variation. • Identify
necessary/unnecessary process steps. Execute the improve phase of the
Six Sigma DMAIC project including the following: • Identify means to
remove the causes of defects. • Confirm the key variables and quantify
their effects on the critical-to-quality characteristics (CTQs). • Identify
the maximum acceptance ranges of the key variables and a system for
measuring deviations of the variables. • Modify the process to stay
within an acceptable range. Execute the control phase of the Six Sigma
DMAIC project including the following: • Determine how to maintain
the improvements. • Determine how to monitor and control
improvements. • Put tools in place to ensure that the key variables
remain within the maximum acceptance ranges under the modified
process. Utilize all analytical tools available for Six Sigma as permitted
or appropriate including, but not limited to: flowcharts, run charts,
Pareto charts, checksheets, cause-and-effect diagrams, opportunity flow
diagram, process control charts, failure mode and effect analysis
(FMEA), design of experiments (DOE) and lean tools. Students can use
templates located in the text or online sources. Develop a 10- to 15-slide
Microsoft® PowerPoint® presentation, including talking points,
highlighting your work on the three phases of the Six Sigma process
improvement project. Format your assignment as if you would be giving
a presentation to senior management. Compile the slides from the Week
3 Learning Team Assignment, "Improve and Control Phases," with your
Week 5 slides into a final PowerPoint® presentation to be submitted for
final credit. Click the Assignment Files tab to submit your assignment.
Note: Grades are awarded based upon individual contributions to the
Learning Team assignment. Each Learning Team member receives a
grade based upon his/her contributions to the team assignment. Not all
students may receive the same grade for the team assignment.
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OPS 571 Week 5 Individual Assignment Project Management
Recommendation (2 Papers) (New)
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This Tutorial contains 2 Set of Paper Review the Project Management
email. Write an email response in which you address the following
points: Determine which project might be implemented and why (e.g.
feasibility study, breakeven analysis, etc). Describe the five phases of a
project Describe the key deliverables associated with the selected
project(s). Click the Assignment Files tab to submit your assignment.
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OPS 571 Week 5 Forecasting Assignment (New Syllabus)
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Purpose of Assignment The purpose of this assignment is for students to
learn how to apply Operations Forecasting. Assignment Steps
Resources: Microsoft® Excel® (Template provided) Select a business
operations dataset from the internet, which can be used for forecasting
what the results may be at a future state (monthly [for two years],
quarterly [for five years], annually [for 20 years]. (See example in the
Template). Use caution in using the template, as some of the cells
contain formatted functions for performing calculations. You should
only need to enter data into Column A and B only. Review the template
and the associated data. This should give you an idea of the types of data
you will require, and what the results columns reveal. You are required
to provide an APA formatted reference to the location of the source data
(Do Not just enter the Web Link). The returned work from previous
week's work, should give you some insight as to what an APA reference
should look like. Develop a run over a given period, upper limit and
lower limit as to confidence in the forecast using Microsoft®
Excel®.Template • Compare and contrast each quadrant of the
forecast. • Evaluate the impact this forecast would have on the firm
from a financial metrics standpoint, by writing a 300-word report in
which you describe your forecasting project and what it means in terms
of favorable or unfavorable forecast and why or why not.. Format your
assignment consistent with APA guidelines.
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OPS 571 Week 5 DQ 2
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Week 5 Discussion Question 2
What role does competitive intelligence play in international business
forecasting? Which qualitative techniques are most affected by
international differences?
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OPS 571 Week 5 DQ 1
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Week 5 Discussion Question 1
Does your organization use an enterprise resource planning (ERP)
systems? If so does your organization rely on it and what influence does
globalization have on your ERP? If not choose an ERP system and
discuss why you believe this system can help your organization to
improve efficiency and performance.
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OPS 571 Week 4 Team Assignment Supply Chain Design Paper (2
Papers) (New)
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This Tutorial contains 2 Set of Paper Review the Riordan Manufacturing
Virtual Organization. Write a paper of no more than 1,400-words that
includes the following: Determine Riordan's manufacturing strategy
(chase, level, or combination) and explain its benefits Create a process
flow diagram for the electric fan supply chain Select two metrics to
evaluate performance of the electric fan supply chain Describe the
supplier relationship and the effects on the supply chain. As part of this
consider the following: Type of relationship Supplier location, size of
company, and financial stability Metrics used to measure supplier
performance (on-time delivery, defects, etc) Supplier improvement
strategies Describe how lean production principles may be used to
maximize the efficiency and effectiveness of the electric fan supply
chain process Select a business forecasting technique (qualitative or
quantitative) for the electric fans and describe the forecasting process to
be used at Riordan Create a sales forecast for electric fans using selected
techniques Develop Aggregate Production Plan, Master Schedule, and
Materials Requirement Plans for electric fans based off the sales
forecast. Be sure to include the following: The determination of
inventory requirements of the electric fans component parts and finished
goods The selection of an appropriate inventory system (fixed order
quantity, two bin method, etc.) to meet inventory requirements Click the
Assignment Files tab to submit your assignment. Begin working on the
Week Six assignment. In Week Six, you propose and implement new
process design and supply chain processes for the manufacturing of
Riordan's electric fans.
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OPS 571 Week 4 DQ 2
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Week 4 Discussion Question 2
What role does supply chain management play for organizations seeking
to gain the competitive advantage? Would it be advantageous for your
organization to focus its efforts on improving its supply chain?
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OPS 571 Week 4 DQ 1
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Week 4 Discussion Question 1
How does capacity planning differ in service and manufacturing
organizations?
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OPS 571 Week 1 Assignment Flowchart Improvement Process (2
Papers)
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This Tutorial contains 2 Papers OPS 571 Week 1 Assignment Flowchart
Improvement Process Purpose of Assignment The purpose of this
assignment is for students to learn process flowcharting/improving a
process and summarizing the results. Assignment Steps Resources:
Microsoft® PowerPoint® (or other software such as Vizio, Word, etc.)
Select a complex process from your personal life or work. Use
Microsoft® PowerPoint® or other software including Vizio, Word, etc.
to create a flowchart of the as-is process. Define metrics and measure the
current process. Use process improvement techniques to improve the
process. Use Microsoft® PowerPoint® or other software such as Vizio,
Word, etc. to create an improved process flowchart. Use judgmental
forecasting, which is your professional judgement, to ascertain how the
future process will perform according to your metrics. Develop a 525-
word executive summary in which you describe your process
improvement project (including the as-is process flowchart and the
improved process flowchart). Note: Students and faculty are reminded
both Six Sigma readings and Lean Principles introduced in Week 2 are
spread throughout the entire course. Students will apply the knowledge
from the readings in their Learning Teams throughout the course.
Format your assignment consistent with APA guidelines.
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OPS 571 Week 3 Team Six Sigma Yellow Belt Training (2 PPT)
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This Tutorial contains 2 Presentations of this Assignment Six Sigma
Yellow Belt Training Purpose of Assignment The purpose of this
assignment is for students to receive Six Sigma Yellow Belt Training -
Executing DMAIC (Define, Measure Analyze, Improve, Control) Six
Sigma Quality Improvement (define and measure) projects. Assignment
Steps Resources: Microsoft® PowerPoint® Select a business where one
of your team members works or one with which you are familiar to
make sure you are able to gather data, and for which you can identify
processes to improve. Execute the define phase of the Six Sigma
DMAIC project including the following: • Identify customers and their
priorities. • Identify a project suitable for Six Sigma efforts based on: o
Business objectives. o Customer needs and feedback. For example, if the
team chooses a fast food chain, they could observe and record defects
with preparation and delivery of the food, cleaning of the restaurant
inside and out, including the rest rooms o Productivity of the operation
and quality of service measured by such metrics as: wait times per each
customer from the time the order is made until the customer is handed
their food, customers served per hour per total number of employees,
number of errors made in products served vs ordered, friendliness of the
staff, and cleanliness of the operation; including inside the restaurant,
outside, in the rest rooms, tables, floors, waste baskets, etc. • Identify
and develop the problem statement. • Identify CTQs (critical-to-quality
characteristics) the customer considers to have the most impact on
quality. Execute the measure phase of the Six Sigma DMAIC project
including the following: • Determine the metrics to measure the process
and how it is performing. • Identify the key internal processes
influencing CTQs and measure the defects currently generated relative
to those processes. Develop a 12- to 15-slide Microsoft® PowerPoint®
presentation, including detailed speaker notes, highlighting the summary
in which you describe your work on the two phases of the Six Sigma
process improvement project. Format your assignment as if you would
be giving a presentation to senior management. Click the Assignment
Files tab to submit your assignment. Note: Grades are awarded based
upon individual contributions to the Learning Team assignment. Each
Learning Team member receives a grade based upon his/her
contributions to the team assignment. Not all students may receive the
same grade for the team assignment.
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OPS 571 Week 3 Team Assignment Practice Operations Simulation &
Analysis, Part 1
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Week 3 - Practice Operations Simulation & Analysis, Part 1 Complete
the Practice Operations Simulation in Connect. Each Learning Team
member should complete Module 1 and Module 2. Take a screenshot of
the results when completed. Share the results with the Learning Team.
The screenshots of the results will be submitted along with the
assignment. Create a 1,400-word analysis of the Learning Team's
performance. In the analysis, be sure to do the following: Summarize the
learning team members' results. Discuss the major decision points each
team member made during Module 1 and Module 2 of the simulation
and the effect this had on their performance in the modules. Explain how
learning curve theory applied to the simulation. Evaluate the team
member's results including selecting the best applications of inventory
models and lean production. Defend the best options for performance
based on the results of Module 1 and Module 2 among the team
members and explain why these were the most efficient and effective.
Format the assignment consistent with APA guidelines. Click the
Assignment Files tab to submit your assignment.
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OPS 571 Week 3 Individual Assignment Process Designs and Supply
Chains Presentation Part 2(2 PPT) (New)
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This Tutorial contains 2 Set of PPT Create an MS PowerPoint
Presentationin which you evaluate the current state of the process you
selected in Week Two and summarize the proposed future state.
Required Elements: Evaluate the efficiency and effectiveness of the
process selected in Week Two using the data collected. Determine areas
for improvement Design an improved process flow chart using an
appropriate tool. Summarize two items from this improved process.
Include an explanation of how these items could be used in your
personal or professional life to improve a process. PowerPoint should
include 4-5 slides with detailed speaker notes. Click the Assignment
FIles tab to submit your assignment.
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OPS 571 Week 3 Individual Assignment Lean Techniques (2 Papers)
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This Tutorial contains 2 Papers Purpose of Assignment The purpose of
this assignment is for students to evaluate the lean techniques applied to
business in today's workforce. Note: Students and Faculty seeking more
information on this assignment can refer to Ch. 14 of the Operations and
Supply Chain Management textbook. Assignment Steps Select a
business you are familiar with which incorporates lean manufacturing or
lean supply chains. Evaluate how this firm uses lean strategies and how
much lean techniques has improved the firm's efficiency. Evaluate ways
the firm can go even further to make improvements using lean
techniques. Use the results you obtained from evaluating this firm to
apply to your own business or a business you are interested in which
currently does not use lean. Develop a 1,050-word report in which you
describe your lean evaluation project. Format your assignment consistent
with APA guidelines. Click the Assignment Files tab to submit your
assignment
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OPS 571 Week 3 DQ 2
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Week 3 Discussion Question 2
TOC advocates exploiting process bottlenecks. What does this mean?
Provide at least two examples in business where this can be done
effectively.
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OPS 571 Week 3 DQ 1
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Week 3 Discussion Question 1
What is a safety stock and when should it be used? How have safety
stocks been used in a global organization with which you are familiar?
Were they relied upon appropriately?
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OPS 571 Week 2 Individual Assignment Process Designs and Supply
Chains Presentation (2 PPT) (New)
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This Tutorial contains 2 Set of PPT This is part one of a two part
assignment starting with an introductory look at process design and
supply chains. Identify a company with which you are familiar. This
could be your place of employment, a car wash, a yard service company,
and so forth. Create an MS PowerPoint Presentation in which you
describe the current state of your selected company's supply chain and
an identified process. Required Elements: Describe the company's
supply chain Identify a process internal to the company that you wish to
analyze. Describe the process internal to the company that you wish to
analyze. Identify an appropriate design approach for the process you
have chosen. Create a high-level AS IS process flow chart using an
appropriate tool. Identify at least one metric to measure the process and
its application (how, what, when, and who). Use an appropriate tool to
collect data for each step of the process. PowerPoint includes 4-5 slides
with detailed speaker notes. Click the Assignment Files tab to submit
your assignment.
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OPS 571 Week 2 DQs
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• What are the factors and keys influencing product design? • What
are the design differences between manufacturing and service products?
(Chapter 3) • What is the definition of an operations and supply chain
strategy? (Chapter 12) • Why does statistical quality control lead to
improvements in many businesses? • How do you execute statistical
quality control? (Chapter 13)
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OPS 571 Week 2 DQ 2
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Week 2 Discussion Question 2
What is Six Sigma? What are the advantages and disadvantages for
implementing Six Sigma in your organization? Analyze special
considerations and possible constraints of implementing Six Sigma in an
international business
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OPS 571 Week 2 DQ 1
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Week 2 Discussion Question 1
What is the learning curve and how can it be applied? Would the
learning curve be appropriate for your organization? Explain your
answer.
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OPS 571 Week 2 Assignment Statistical Process Control Methods
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Purpose of Assignment The purpose of this assignment is for students to
learn how to apply Statistical Process Control Methods to a business
process. Assignment Steps Resources: Microsoft® Excel® and
PowerPoint® Select a complex continuous process from your personal
life or work. The process can be the same as in Week 1 assignment.
Complete the following: • Use Microsoft®Excel®to calculate the
defined process metrics including variation and process capability. •
Use Microsoft®Excel®andPowerPoint®to develop and display a
control chart for the process. Evaluate the control chart and process
metrics using Statistical Process Control (SPC) methods. Evaluate
whether the process could benefit from the use of Six Sigma tools.
Develop a 525-word executive summary in which you describe your
Statistical Process Control project and include the control chart with
SPC. Format your assignment consistent with APA guidelines. Click the
Assignment Files tab to submit your assignment.
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OPS 571 Week 1 Individual Assignment Process Design Matrix and
Summary (2 Papers) (New)
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This Tutorial contains 2 Set of Paper Complete the Process Design
Matrix. Write an executive summary identifying appropriate design
approaches for a selected product and service. Pick one service with
which you are familiar. Complete three to five line items such as
production line, self-service, or personal attention approach, on the
Process Design Matrix. Pick one product with which you are familiar.
Complete three to five line items such as Job shop, batch, assembly line,
or continuous flow approach, on the Process Design Matrix. Required
Elements: No more than 700 words Consistent with APA format Submit
Matrix with the Executive Summary Click the Assignment Files tab to
submit your assignment.
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OPS 571 Week 1 Individual Assignment Design a Flowchart for a
Process (2 Flowchart)
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This Tutorial contains 2 Different Flowcharts/Paper Individual
Assignment: Design a Flowchart for a Process • Select a process you
perform daily but would like to spend less time doing, such as driving to
work. Don’t use something as simple as combing your hair, reading
email or taking a shower. Those will not give you enough data points to
complete the assignments in latter weeks. Conversely don’t pick
something too complicated like month end closing of the books. •
Design a flowchart using an appropriate tool. Follow good flow charting
techniques. • Comment on the factors that affect the process design. •
Identify at least one metric to measure the process. • Submit your
flowchart for the process. • Begin collecting data for the identified
metric every day of the workweek. You must submit the data collected
at the end of each week
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OPS 571 Week 1 DQs (New)
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• What are the major concepts defining the field of operations and
supply chain management? • What are some of the jobs and career
opportunities in operations and supply chain management? (Chapter 1) •
What is the definition of an operations and supply chain strategy? •
How are these strategies implemented? • How do these
strategies relate to business results of the firm? (Chapter 2) • What are
the characteristics of a manufacturing process? • How are
manufacturing processes organized and evaluated? (Chapter 7) • What
are the characteristics of a service process? • What are the different types
of service processes? (Chapter 9)
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OPS 571 Week 1 DQ 2
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What are some factors that affect global business processes? How would
these factors affect development of new processes? How are those
factors different from those that affect local business process
development?
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OPS 571 Week 1 DQ 1
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What are process flow structures? What structure does your organization
rely on the most? How effective has the structure been in achieving
organizational goals?
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OPS 571 Week 1 Assignment Flowchart Improvement Process (2
Papers)
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This Tutorial contains 2 Papers OPS 571 Week 1 Assignment Flowchart
Improvement Process Purpose of Assignment The purpose of this
assignment is for students to learn process flowcharting/improving a
process and summarizing the results. Assignment Steps Resources:
Microsoft® PowerPoint® (or other software such as Vizio, Word, etc.)
Select a complex process from your personal life or work. Use
Microsoft® PowerPoint® or other software including Vizio, Word, etc.
to create a flowchart of the as-is process. Define metrics and measure the
current process. Use process improvement techniques to improve the
process. Use Microsoft® PowerPoint® or other software such as Vizio,
Word, etc. to create an improved process flowchart. Use judgmental
forecasting, which is your professional judgement, to ascertain how the
future process will perform according to your metrics. Develop a 525-
word executive summary in which you describe your process
improvement project (including the as-is process flowchart and the
improved process flowchart). Note: Students and faculty are reminded
both Six Sigma readings and Lean Principles introduced in Week 2 are
spread throughout the entire course. Students will apply the knowledge
from the readings in their Learning Teams throughout the course.
Format your assignment consistent with APA guidelines.
---------------------------------------------------------------------------------------
OPS 571 Final Exam Guide (New, 2019)
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In Hau Lee's uncertainty framework to classify supply chains, a supply
chain for functional products with a stable supply process is called
which of the following? Responsive Agile Efficient Risk hedging
Forward looking If annual demand is 12,000 units, annual holding cost
is $15 per unit, and setup cost per order is $25, which of the following is
the EOQ lot size? 1,000 1,200 200 300 2,000 Matching the production
rate to the order rate by hiring and laying off employees as the order rate
varies is which of the following pure production planning strategies?
Minimizing inventory Stable workforce, variable work hours Level
Chase Meeting demand Given a prior forecast demand value of 1,100, a
related actual demand value of 1,000, and a smoothing constant alpha of
0.3, what is the exponential smoothing forecast value rev:
04_28_2014_QC_48598 1,130 970 1,000 1,070 1,030 Which of the
following is not a problem definition tool from the operations consulting
tool kit? Five forces model Gap analysis Customer surveys Issue trees
Computer simulation A company must perform a maintenance project
consisting of seven activities. The activities, their predecessors, and their
respective time estimates are presented here: Using CPM, what is the
latest finish time for the last activity in this project (i.e., the total time to
complete the project)? 12 days 11 days 10 days 13 days 9 days An
activity where the parts that go into each unit of a product are
periodically removed from inventory and accounted for based on the
number of units produced is called which of the following? Frozen
window Kanban Backflush Level schedule Group technology According
to the theory of constraints, which of the following is a kind of time that
makes up the cycle time in production? Quality time Research time
Break time Just-in-time Idle time Which of the following is a priority
rule used to schedule the sequence of jobs in a production operation?
Parts on hand first First on hand first Last-come, first-served Longest
slack time first Last complaint first Using the fixed-order-quantity
model, which of the following is the total ordering cost of inventory
given an annual demand of 36,000 units, a cost per order of $80, and a
holding cost per unit per year of $4? $2,267 $849 $1,200 $1,889 $2,400
Which of the following is a perpetual system for inventory
management? The wheel of inventory First-in-first-out Fixed-time
period P model Fixed-order quantity Which of the following address
elimination of waste under lean production? Outsourced housekeeping
Backflush Quality at the source Bottom-round management Info-matic
warehouse networks Which of the following is a reason that there are
disparities between a firm's learning curve rate and that of its industry?
Learning curves don't reflect organizational learning. There may be
procedural differences in the manner that different firms collect and
report data. Companies don't always report sensitive data to outside
agencies accurately. The starting points for different firms were
different. The cumulative number of units produced is different. For
which of the following should we use an X-bar chart based on sample
means to monitor process quality? Grades in a freshman "pass/fail"
course Number of units with missing operations Tire pressures in an
auto assembly plant Vehicles passing emissions inspection Computer
software errors Which of the following are the three major components
of a queuing system? rev: 02_17_2017_QC_CS-79354 The number of
customers the system serves, the number of steps in the service system,
and how quickly customers exit the system The number of servers, the
service speed, and the waiting line The number of customers and how
they arrive, how customers exit the system, and the service system The
service speed, the queue discipline, and the waiting line The source
population, how customers exit the system, and the queuing discipline
Which of the following basic types of process structures is one in which
equipment or work processes are arranged according to the progressive
steps by which the product is made? Assembly line Continuous process
Work center Project Manufacturing cell Which of the following is one of
the three contrasting approaches to delivering on-site service?
Production-line approach Quality approach Professional approach Stock
market approach Retail approach Which of the following is a measure of
operations and supply management efficiency used by Wall Street?
Current ratio Receivable turnover Financial leverage Earnings per share
growth Dividend payout ratio When a company seeks to match the
benefits of a successful position while maintaining its existing position
in offering customers a variety of differing services, what is this process
called? Inter-functional analysis Order qualifying Order winning
Straddling Operations capability analysis Which of the following is a
total measure of productivity? Output/(Labor + Capital + Energy)
Output/Labor All of these Output/Materials Output/Inputs In the service-
system design matrix, a face-to-face total customization service
encounter is expected to have which of the following? Low degree of
customer/server contact None of these Low production efficiency High
production efficiency Low sales opportunity We would expect to see in
a manufacturing cell layout which of the following? None of these Long
production setup times Large teams who collectively do a small part of a
finished product A small team of workers who turn out complete units of
work More in-process inventory Which of the following is a major
factor that distinguishes service design and development from
manufacturing design and development? Capacity decisions are much
more critical in manufacturing operations. Manufacturing is far more
capital intensive than services. The service process and service product
can be developed independently. The service package has the same legal
protection available to manufactured goods. The service package is the
major output of the development process. The customer order
decoupling point determines the position of what in the supply chain?
Orders Transportation facilities Inventory Customers Manufacturing
facilities Machine breakdown and repair in a 12-machine factory having
one repair mechanic would develop which type of queuing system line
structure concerning machine breakdowns? Single channel, single phase
None of these Multichannel, single phase Single channel, multiphase
Multichannel, multiphase Assume the service rate for a queue in a truck-
loading operation is 2 trucks per hour. Using the infinite queuing notion
for the models presented in the textbook, which of the following is the
average service time? 0.25 hour 0.5 hour 2 hours 1 hour None of these
An assumption of learning curve theory is which of the following? Unit
time will decrease at a decreasing rate. Unit time will hold constant. Unit
time will increase at an increasing rate. Unit time will increase at a
decreasing rate. Unit time will decrease at an increasing rate. The unit
improvement factor for a 60 percent learning curve at 25 units is 0.0933.
The first and second timings of a person doing a job are 5 minutes and 3
minutes respectively. Which of the following is the learning-adjusted
time estimate for unit number 25? 0.0933 minute 9.33 minutes 3 minutes
4.665 minutes 0.4665 minute For which of the following should we use
a p-chart to monitor process quality? Letter grades on a final
examination Temperature of entrees in a restaurant Weight errors in cans
of soup Errors in the length of a pencil Defective electrical switches You
have been called in as a consultant to set up a Kanban control system.
The first thing to do is to determine the number of Kanban card sets
needed. Your research shows that the expected demand during lead time
for a particular component is 150 per hour. You estimate the safety stock
should be set at 25 percent of the demand during lead time. The tote
trays used as containers can hold 8 units of stock, and the lead time it
takes to replenish an order is 2 hours. Which of the following is the
number of Kanban card sets necessary to support this situation? 94 68 42
47 89 Which of the following is a fixed-order-quantity inventory model?
P model Periodic replenishment model The ABC model Economic order
quantity model Cycle counting model Using the fixed-order-quantity
model, which of the following is the total ordering cost of inventory
given an annual demand of 36,000 units, a cost per order of $80, and a
holding cost per unit per year of $4? $1,889 $2,267 $849 $2,400 $1,200
Assume there are five jobs (i.e., A, B, C, D, and E) that need to be
sequenced in a production schedule. The remaining operating time
necessary for completion of job A is 4 days (i.e., job A will take 4 more
days to complete), B will take 7 days, C will take 8 days, D will take 2
days, and E will take 5 days. Which job should be scheduled first if you
use the SOT priority rule for job sequencing? E B C D A Which of the
following is a "focusing step" of Dr. Eli Goldratt's theory of constraints?
Reinforce system constraints. If you have no system constraints, make
some. Identify system constraints. Reduce system constraints. Support
system constraints In implementing a lean production system you should
work with suppliers to do which of the following? Make frequent
deliveries. Calculate lead times. Achieve bottom-round management.
Freeze windows. Use quality circles. For an activity in a CPM analysis,
the early finish time is 20 and the late finish time is 20. Which of the
following statements is true? The slack for this activity is 20. The
activity's late start must happen before its early start. The activity is on
the critical path. The duration of this task is 20. The duration of this task
is zero. You have been placed in charge of a large project. Shortened
communication lines are required to ensure quick resolution of problems
as they arise. You recognize that the project is going to take a lot of time
and require a lot of team pride, motivation, and commitment by all
members. Which project management structure should you use in this
situation? Pure project PERT Task force Functional project Matrix
project Which of the following is not a principle of reengineering?
Capture information many times, at the source and where it is
interpreted. Treat geographically dispersed resources as though they
were centralized. Merge information processing work into the work that
produces the information. Link parallel activities instead of integrating
their results. Organize around outcomes not tasks. Which of the
following forecasting methodologies is considered a qualitative
forecasting technique? Simple moving average Market research
Exponential smoothing Linear regression Multiple regression A
company wants to generate a forecast for unit demand for year 2014
using exponential smoothing. The actual demand in year 2013 was 120.
The forecast demand in year 2013 was 110. Using these data and a
smoothing constant alpha of 0.1, which of the following is the resulting
year 2014 forecast value? 111 100 114 120 110 Maintaining a stable
workforce working at a constant output rate while shortages and
surpluses are absorbed by fluctuating inventory levels, order backlogs,
and allowing lost sales is which of the following production planning
strategies? Full employment Stable workforce, variable work hours Skill
maintenance Level Chase What are two of the main objectives of ERP?
Transaction processing and logistic optimizing Resource tracking and
master schedule planning Product tracking and customer invoicing
Transaction processing and decision support If the best operating level
of a piece of equipment is at a rate of 400 units per hour and the actual
output during an hour is 300 units, which of the following is the capacity
cushion? 133 percent 25 percent 100 units per hour 125 percent 75
percent Under the lot-for-lot (L4L) lot sizing technique as used in MRP,
we would expect which of the following? A consistent lag of supply
behind demand Minimized carrying costs Minimized setup costs
Minimized quality problems A just-in-time management philosophy A
product tree can do which of the following? Help to compute component
usage. Reduce product scrap. Reduce regular time labor. Locate raw
material supplies. Reduce labor overtime. Very few products are moved
without at least part of their journey being by which mode of
transportation? Rail Highway Pipeline Water Air In Hau Lee's
uncertainty framework to classify supply chains, a supply chain for
innovative products with an evolving supply process is called which of
the following? Responsive Efficient Agile Risk hedging Forward
looking 1. Which of the following is a measure of operations and supply
management efficiency used by Wall Street? Dividend payout ratio
Receivable turnover Current ratio Financial leverage Earnings per share
growth 2. An activity-system map is which of the following? A diagram
that shows how a company's strategy is delivered to customers A
timeline displaying major planned events A network guide to route
airlines A facility layout schematic noting what is done where A listing
of activities that make up a project 3. Which of the following is a total
measure of productivity? Output/Materials Output/Labor Output/(Labor
+ Capital + Energy) All of these Output/Inputs 4. Which of the
following approaches to service design is characterized by having the
customer take a greater role in the production of the service? Quality
approach Self-service approach Production-line approach Do-it-yourself
approach Personal-attention approach 5. Which of the following basic
types of production layout formats is one that has similar equipment or
functions are grouped together? Workcenter layout Production line
layout Group technology layout Manufacturing cell layout Assembly
line layout 6. Which of the following is a characteristic that can be used
to guide the design of service systems? Services are all similar. Services
cannot be inventoried. Services businesses are inherently
entrepreneurial. Even service businesses have internal services. Quality
work means quality service. 7. An advantage of a make-to-stock process
is which of the following? All units of output are unique. It features
rapid delivery of a standard product. It combines the best features of
other processes. It responds directly to customer orders. It allows the
firm to avoid inventory costs. 8. Getting an autograph from a famous
person might involve standing in which type of queuing line structure?
Single channel, single phase None of these Single channel, multiphase
Multichannel, multiphase Multichannel, single phase 9. For an infinite
queuing situation, if the arrival rate for loading trucks is 5 trucks per
hour, what is the mean time between arrivals? 2.5 hours 5 hours 0.2 hour
0.1 hour None of these 10. An assumption of learning curve theory is
which of the following? Organizational learning is not included in
learning theory. The time required to do a task will vary randomly each
time the task is repeated. Unit time will decrease at an increasing rate.
Learning will not be transferred from one worker to the next. The
reduction in unit time will follow a predictable pattern. 11. A company's
production process has an 80 percent learning curve rate. The process
has produced 1,000 units to date. A process refinement is estimated to
allow a future learning curve rate for the identical product of 75 percent.
However, the initial unit made using the new process will take the same
amount of time as the initial unit produced using the old process. At
what point, using the new process, will the production rate exceed the
production rate achieved by the old process? Before the 100th unit
Before the 120th unit Before the 80th unit Before the 50th unit Before
the 250th unit 12. For which of the following should we use a p-chart to
monitor process quality? Grades in a freshman "pass/fail" course
Temperatures in a classroom The dimensions of brick entering a kiln
The weight of fluid in a container Lengths of boards cut in a mill 13.
You have been called in as a consultant to set up a Kanban control
system. The first thing to do is to determine the number of Kanban card
sets needed. Your research shows that the expected demand during lead
time for a particular component is 150 per hour. You estimate the safety
stock should be set at 25 percent of the demand during lead time. The
tote trays used as containers can hold 8 units of stock, and the lead time
it takes to replenish an order is 2 hours. Which of the following is the
number of Kanban card sets necessary to support this situation? 42 68 89
47 94 14. Which of the following is a fixed-time-period inventory
model? Just-in-time model The EOQ model Periodic system model The
Q model The least cost method 15. A company is planning for its
financing needs and uses the basic fixed-order-quantity inventory model.
Which of the following is the total cost (TC) of the inventory given an
annual demand of 10,000, setup cost of $32, a holding cost per unit per
year of $4, an EOQ of 400 units, and a cost per unit of inventory of
$150? None of these $1,501,600 $1,498,200 $499,313 $500,687 A.
$1,501,600 Q = 400. Average Inventory = Q/2 = 200. Holding
cost/year = $4. Thus, annual holding cost = $800. Annual set-up cost =
10,000/400 = 25 x $32 = 800. Demand x cost per unit = 10,000 x $150 =
1,500,000. Hence, TC = $1,500,000 + 800 + 800 = $1,501,600. 16.
Which of the following is a principle of work center scheduling?
Reschedule every day. Once started, a job can and should be finished
even if unavoidably interrupted. Assign the first worker to all of the days
that require staffing. Achieve certainty in standards and routings. Give
work centers less to do then their maximum. 17. Which of the following
is a "focusing step" of Dr. Eli Goldratt's theory of constraints? Identify
system constraints. Support system constraints. If you have no system
constraints, make some. Reduce system constraints. Reinforce system
constraints. 18. In designing a lean production facility layout, a designer
should do which of the following? Locate flexible workstations offline.
Balance capacity using job shop analysis. Design for work flow balance.
Always keep operations on a single floor of the factory. Link operations
through a push system. 19. A simple project listing of five activities and
their respective time estimates are presented here: Using CPM, which
activities make up the critical path? None of these A, B, D, E A, D, E A,
C, B, D, E A, C, D, E 20. A company must perform a maintenance
project consisting of seven activities. The activities, their predecessors,
and their respective time estimates are presented here: Using CPM,
which activities make up the critical path? A, C, B, F, E None of these
A, B, D, F, G A, C, E, F, G A, D, E 21. Which of the following is not a
problem definition tool from the operations consulting tool kit? Issue
trees Five forces model Computer simulation Customer surveys Gap
analysis 22. Which of the following is not one of the basic types of
forecasting? Simulation Causal relationships Qualitative Time series
analysis Force field analysis 23. A company has actual unit demand for
three consecutive years of 124, 126, and 135. The respective forecasts
for the same three years are 120, 120, and 130. Which of the following is
the resulting MAD value that can be computed from these data? 3 1 15
123 5 C MAD = ABS[(124 - 120) + (126 - 120) + (135 - 130)]/3 = 15/3
= 5. 24. From an operational perspective, yield management is most
effective under which of the following circumstances? Inventory is
perishable. The firm doing yield management is very profitable. Demand
cannot be segmented by customer. Fixed costs are low, and variable
costs are high. The customer is a "captive" of the system. 25. What is
transaction processing? The decision support system used to efficiently
handle multiple transactions The movement of paperwork through a
system using a decision tree The scheduling of machinery to minimize
time and scrap The posting and tracking of the detailed activities of a
business 26. If the actual output of a piece of equipment during an hour
is 500 units and its best operating level is at a rate of 400 units per hour,
which of the following is the capacity utilization rate? 0.75 1.00 1.25
1.33 100 27. Which of the following is an input to the master production
schedule (MPS)? Planned order schedules The bill of materials The
aggregate plan The exception report Inventory records file 28. Which of
the following is considered a primary report in an MRP system? Cycle
counting reports Performance reports Planned order schedules Planning
reports Exception reports 29. The centroid method for plant location
uses which of the following data? Probabilities and payoffs Correlation
matrix of existing facilities Volume of goods to be shipped between
existing points Inbound transportation costs Transport times between
facilities 30. In Hau Lee's uncertainty framework to classify supply
chains, a supply chain for functional products with an evolving supply
process is called which of the following? Responsive Forward looking
Efficient Risk hedging Agile
---------------------------------------------------------------------------------------
OPS 571 Final Exam Guide (April, 2019)
FOR MORE CLASSES VISIT
www.ops571genius.com
In Hau Lee's uncertainty framework to classify supply chains, a supply
chain for functional products with a stable supply process is called
which of the following? Responsive Agile Efficient Risk hedging
Forward looking If annual demand is 12,000 units, annual holding cost
is $15 per unit, and setup cost per order is $25, which of the following is
the EOQ lot size? 1,000 1,200 200 300 2,000 Matching the production
rate to the order rate by hiring and laying off employees as the order rate
varies is which of the following pure production planning strategies?
Minimizing inventory Stable workforce, variable work hours Level
Chase Meeting demand Given a prior forecast demand value of 1,100, a
related actual demand value of 1,000, and a smoothing constant alpha of
0.3, what is the exponential smoothing forecast value rev:
04_28_2014_QC_48598 1,130 970 1,000 1,070 1,030 Which of the
following is not a problem definition tool from the operations consulting
tool kit? Five forces model Gap analysis Customer surveys Issue trees
Computer simulation A company must perform a maintenance project
consisting of seven activities. The activities, their predecessors, and their
respective time estimates are presented here: Using CPM, what is the
latest finish time for the last activity in this project (i.e., the total time to
complete the project)? 12 days 11 days 10 days 13 days 9 days An
activity where the parts that go into each unit of a product are
periodically removed from inventory and accounted for based on the
number of units produced is called which of the following? Frozen
window Kanban Backflush Level schedule Group technology According
to the theory of constraints, which of the following is a kind of time that
makes up the cycle time in production? Quality time Research time
Break time Just-in-time Idle time Which of the following is a priority
rule used to schedule the sequence of jobs in a production operation?
Parts on hand first First on hand first Last-come, first-served Longest
slack time first Last complaint first Using the fixed-order-quantity
model, which of the following is the total ordering cost of inventory
given an annual demand of 36,000 units, a cost per order of $80, and a
holding cost per unit per year of $4? $2,267 $849 $1,200 $1,889 $2,400
Which of the following is a perpetual system for inventory
management? The wheel of inventory First-in-first-out Fixed-time
period P model Fixed-order quantity Which of the following address
elimination of waste under lean production? Outsourced housekeeping
Backflush Quality at the source Bottom-round management Info-matic
warehouse networks Which of the following is a reason that there are
disparities between a firm's learning curve rate and that of its industry?
Learning curves don't reflect organizational learning. There may be
procedural differences in the manner that different firms collect and
report data. Companies don't always report sensitive data to outside
agencies accurately. The starting points for different firms were
different. The cumulative number of units produced is different. For
which of the following should we use an X-bar chart based on sample
means to monitor process quality? Grades in a freshman "pass/fail"
course Number of units with missing operations Tire pressures in an
auto assembly plant Vehicles passing emissions inspection Computer
software errors Which of the following are the three major components
of a queuing system? rev: 02_17_2017_QC_CS-79354 The number of
customers the system serves, the number of steps in the service system,
and how quickly customers exit the system The number of servers, the
service speed, and the waiting line The number of customers and how
they arrive, how customers exit the system, and the service system The
service speed, the queue discipline, and the waiting line The source
population, how customers exit the system, and the queuing discipline
Which of the following basic types of process structures is one in which
equipment or work processes are arranged according to the progressive
steps by which the product is made? Assembly line Continuous process
Work center Project Manufacturing cell Which of the following is one of
the three contrasting approaches to delivering on-site service?
Production-line approach Quality approach Professional approach Stock
market approach Retail approach Which of the following is a measure of
operations and supply management efficiency used by Wall Street?
Current ratio Receivable turnover Financial leverage Earnings per share
growth Dividend payout ratio When a company seeks to match the
benefits of a successful position while maintaining its existing position
in offering customers a variety of differing services, what is this process
called? Inter-functional analysis Order qualifying Order winning
Straddling Operations capability analysis Which of the following is a
total measure of productivity? Output/(Labor + Capital + Energy)
Output/Labor All of these Output/Materials Output/Inputs In the service-
system design matrix, a face-to-face total customization service
encounter is expected to have which of the following? Low degree of
customer/server contact None of these Low production efficiency High
production efficiency Low sales opportunity We would expect to see in
a manufacturing cell layout which of the following? None of these Long
production setup times Large teams who collectively do a small part of a
finished product A small team of workers who turn out complete units of
work More in-process inventory Which of the following is a major
factor that distinguishes service design and development from
manufacturing design and development? Capacity decisions are much
more critical in manufacturing operations. Manufacturing is far more
capital intensive than services. The service process and service product
can be developed independently. The service package has the same legal
protection available to manufactured goods. The service package is the
major output of the development process. The customer order
decoupling point determines the position of what in the supply chain?
Orders Transportation facilities Inventory Customers Manufacturing
facilities Machine breakdown and repair in a 12-machine factory having
one repair mechanic would develop which type of queuing system line
structure concerning machine breakdowns? Single channel, single phase
None of these Multichannel, single phase Single channel, multiphase
Multichannel, multiphase Assume the service rate for a queue in a truck-
loading operation is 2 trucks per hour. Using the infinite queuing notion
for the models presented in the textbook, which of the following is the
average service time? 0.25 hour 0.5 hour 2 hours 1 hour None of these
An assumption of learning curve theory is which of the following? Unit
time will decrease at a decreasing rate. Unit time will hold constant. Unit
time will increase at an increasing rate. Unit time will increase at a
decreasing rate. Unit time will decrease at an increasing rate. The unit
improvement factor for a 60 percent learning curve at 25 units is 0.0933.
The first and second timings of a person doing a job are 5 minutes and 3
minutes respectively. Which of the following is the learning-adjusted
time estimate for unit number 25? 0.0933 minute 9.33 minutes 3 minutes
4.665 minutes 0.4665 minute For which of the following should we use
a p-chart to monitor process quality? Letter grades on a final
examination Temperature of entrees in a restaurant Weight errors in cans
of soup Errors in the length of a pencil Defective electrical switches You
have been called in as a consultant to set up a Kanban control system.
The first thing to do is to determine the number of Kanban card sets
needed. Your research shows that the expected demand during lead time
for a particular component is 150 per hour. You estimate the safety stock
should be set at 25 percent of the demand during lead time. The tote
trays used as containers can hold 8 units of stock, and the lead time it
takes to replenish an order is 2 hours. Which of the following is the
number of Kanban card sets necessary to support this situation? 94 68 42
47 89 Which of the following is a fixed-order-quantity inventory model?
P model Periodic replenishment model The ABC model Economic order
quantity model Cycle counting model Using the fixed-order-quantity
model, which of the following is the total ordering cost of inventory
given an annual demand of 36,000 units, a cost per order of $80, and a
holding cost per unit per year of $4? $1,889 $2,267 $849 $2,400 $1,200
Assume there are five jobs (i.e., A, B, C, D, and E) that need to be
sequenced in a production schedule. The remaining operating time
necessary for completion of job A is 4 days (i.e., job A will take 4 more
days to complete), B will take 7 days, C will take 8 days, D will take 2
days, and E will take 5 days. Which job should be scheduled first if you
use the SOT priority rule for job sequencing? E B C D A Which of the
following is a "focusing step" of Dr. Eli Goldratt's theory of constraints?
Reinforce system constraints. If you have no system constraints, make
some. Identify system constraints. Reduce system constraints. Support
system constraints In implementing a lean production system you should
work with suppliers to do which of the following? Make frequent
deliveries. Calculate lead times. Achieve bottom-round management.
Freeze windows. Use quality circles. For an activity in a CPM analysis,
the early finish time is 20 and the late finish time is 20. Which of the
following statements is true? The slack for this activity is 20. The
activity's late start must happen before its early start. The activity is on
the critical path. The duration of this task is 20. The duration of this task
is zero. You have been placed in charge of a large project. Shortened
communication lines are required to ensure quick resolution of problems
as they arise. You recognize that the project is going to take a lot of time
and require a lot of team pride, motivation, and commitment by all
members. Which project management structure should you use in this
situation? Pure project PERT Task force Functional project Matrix
project Which of the following is not a principle of reengineering?
Capture information many times, at the source and where it is
interpreted. Treat geographically dispersed resources as though they
were centralized. Merge information processing work into the work that
produces the information. Link parallel activities instead of integrating
their results. Organize around outcomes not tasks. Which of the
following forecasting methodologies is considered a qualitative
forecasting technique? Simple moving average Market research
Exponential smoothing Linear regression Multiple regression A
company wants to generate a forecast for unit demand for year 2014
using exponential smoothing. The actual demand in year 2013 was 120.
The forecast demand in year 2013 was 110. Using these data and a
smoothing constant alpha of 0.1, which of the following is the resulting
year 2014 forecast value? 111 100 114 120 110 Maintaining a stable
workforce working at a constant output rate while shortages and
surpluses are absorbed by fluctuating inventory levels, order backlogs,
and allowing lost sales is which of the following production planning
strategies? Full employment Stable workforce, variable work hours Skill
maintenance Level Chase What are two of the main objectives of ERP?
Transaction processing and logistic optimizing Resource tracking and
master schedule planning Product tracking and customer invoicing
Transaction processing and decision support If the best operating level
of a piece of equipment is at a rate of 400 units per hour and the actual
output during an hour is 300 units, which of the following is the capacity
cushion? 133 percent 25 percent 100 units per hour 125 percent 75
percent Under the lot-for-lot (L4L) lot sizing technique as used in MRP,
we would expect which of the following? A consistent lag of supply
behind demand Minimized carrying costs Minimized setup costs
Minimized quality problems A just-in-time management philosophy A
product tree can do which of the following? Help to compute component
usage. Reduce product scrap. Reduce regular time labor. Locate raw
material supplies. Reduce labor overtime. Very few products are moved
without at least part of their journey being by which mode of
transportation? Rail Highway Pipeline Water Air In Hau Lee's
uncertainty framework to classify supply chains, a supply chain for
innovative products with an evolving supply process is called which of
the following? Responsive Efficient Agile Risk hedging Forward
looking 1. Which of the following is a measure of operations and supply
management efficiency used by Wall Street? Dividend payout ratio
Receivable turnover Current ratio Financial leverage Earnings per share
growth 2. An activity-system map is which of the following? A diagram
that shows how a company's strategy is delivered to customers A
timeline displaying major planned events A network guide to route
airlines A facility layout schematic noting what is done where A listing
of activities that make up a project 3. Which of the following is a total
measure of productivity? Output/Materials Output/Labor Output/(Labor
+ Capital + Energy) All of these Output/Inputs 4. Which of the
following approaches to service design is characterized by having the
customer take a greater role in the production of the service? Quality
approach Self-service approach Production-line approach Do-it-yourself
approach Personal-attention approach 5. Which of the following basic
types of production layout formats is one that has similar equipment or
functions are grouped together? Workcenter layout Production line
layout Group technology layout Manufacturing cell layout Assembly
line layout 6. Which of the following is a characteristic that can be used
to guide the design of service systems? Services are all similar. Services
cannot be inventoried. Services businesses are inherently
entrepreneurial. Even service businesses have internal services. Quality
work means quality service. 7. An advantage of a make-to-stock process
is which of the following? All units of output are unique. It features
rapid delivery of a standard product. It combines the best features of
other processes. It responds directly to customer orders. It allows the
firm to avoid inventory costs. 8. Getting an autograph from a famous
person might involve standing in which type of queuing line structure?
Single channel, single phase None of these Single channel, multiphase
Multichannel, multiphase Multichannel, single phase 9. For an infinite
queuing situation, if the arrival rate for loading trucks is 5 trucks per
hour, what is the mean time between arrivals? 2.5 hours 5 hours 0.2 hour
0.1 hour None of these 10. An assumption of learning curve theory is
which of the following? Organizational learning is not included in
learning theory. The time required to do a task will vary randomly each
time the task is repeated. Unit time will decrease at an increasing rate.
Learning will not be transferred from one worker to the next. The
reduction in unit time will follow a predictable pattern. 11. A company's
production process has an 80 percent learning curve rate. The process
has produced 1,000 units to date. A process refinement is estimated to
allow a future learning curve rate for the identical product of 75 percent.
However, the initial unit made using the new process will take the same
amount of time as the initial unit produced using the old process. At
what point, using the new process, will the production rate exceed the
production rate achieved by the old process? Before the 100th unit
Before the 120th unit Before the 80th unit Before the 50th unit Before
the 250th unit 12. For which of the following should we use a p-chart to
monitor process quality? Grades in a freshman "pass/fail" course
Temperatures in a classroom The dimensions of brick entering a kiln
The weight of fluid in a container Lengths of boards cut in a mill 13.
You have been called in as a consultant to set up a Kanban control
system. The first thing to do is to determine the number of Kanban card
sets needed. Your research shows that the expected demand during lead
time for a particular component is 150 per hour. You estimate the safety
stock should be set at 25 percent of the demand during lead time. The
tote trays used as containers can hold 8 units of stock, and the lead time
it takes to replenish an order is 2 hours. Which of the following is the
number of Kanban card sets necessary to support this situation? 42 68 89
47 94 14. Which of the following is a fixed-time-period inventory
model? Just-in-time model The EOQ model Periodic system model The
Q model The least cost method 15. A company is planning for its
financing needs and uses the basic fixed-order-quantity inventory model.
Which of the following is the total cost (TC) of the inventory given an
annual demand of 10,000, setup cost of $32, a holding cost per unit per
year of $4, an EOQ of 400 units, and a cost per unit of inventory of
$150? None of these $1,501,600 $1,498,200 $499,313 $500,687 A.
$1,501,600 Q = 400. Average Inventory = Q/2 = 200. Holding
cost/year = $4. Thus, annual holding cost = $800. Annual set-up cost =
10,000/400 = 25 x $32 = 800. Demand x cost per unit = 10,000 x $150 =
1,500,000. Hence, TC = $1,500,000 + 800 + 800 = $1,501,600. 16.
Which of the following is a principle of work center scheduling?
Reschedule every day. Once started, a job can and should be finished
even if unavoidably interrupted. Assign the first worker to all of the days
that require staffing. Achieve certainty in standards and routings. Give
work centers less to do then their maximum. 17. Which of the following
is a "focusing step" of Dr. Eli Goldratt's theory of constraints? Identify
system constraints. Support system constraints. If you have no system
constraints, make some. Reduce system constraints. Reinforce system
constraints. 18. In designing a lean production facility layout, a designer
should do which of the following? Locate flexible workstations offline.
Balance capacity using job shop analysis. Design for work flow balance.
Always keep operations on a single floor of the factory. Link operations
through a push system. 19. A simple project listing of five activities and
their respective time estimates are presented here: Using CPM, which
activities make up the critical path? None of these A, B, D, E A, D, E A,
C, B, D, E A, C, D, E 20. A company must perform a maintenance
project consisting of seven activities. The activities, their predecessors,
and their respective time estimates are presented here: Using CPM,
which activities make up the critical path? A, C, B, F, E None of these
A, B, D, F, G A, C, E, F, G A, D, E 21. Which of the following is not a
problem definition tool from the operations consulting tool kit? Issue
trees Five forces model Computer simulation Customer surveys Gap
analysis 22. Which of the following is not one of the basic types of
forecasting? Simulation Causal relationships Qualitative Time series
analysis Force field analysis 23. A company has actual unit demand for
three consecutive years of 124, 126, and 135. The respective forecasts
for the same three years are 120, 120, and 130. Which of the following is
the resulting MAD value that can be computed from these data? 3 1 15
123 5 C MAD = ABS[(124 - 120) + (126 - 120) + (135 - 130)]/3 = 15/3
= 5. 24. From an operational perspective, yield management is most
effective under which of the following circumstances? Inventory is
perishable. The firm doing yield management is very profitable. Demand
cannot be segmented by customer. Fixed costs are low, and variable
costs are high. The customer is a "captive" of the system. 25. What is
transaction processing? The decision support system used to efficiently
handle multiple transactions The movement of paperwork through a
system using a decision tree The scheduling of machinery to minimize
time and scrap The posting and tracking of the detailed activities of a
business 26. If the actual output of a piece of equipment during an hour
is 500 units and its best operating level is at a rate of 400 units per hour,
which of the following is the capacity utilization rate? 0.75 1.00 1.25
1.33 100 27. Which of the following is an input to the master production
schedule (MPS)? Planned order schedules The bill of materials The
aggregate plan The exception report Inventory records file 28. Which of
the following is considered a primary report in an MRP system? Cycle
counting reports Performance reports Planned order schedules Planning
reports Exception reports 29. The centroid method for plant location
uses which of the following data? Probabilities and payoffs Correlation
matrix of existing facilities Volume of goods to be shipped between
existing points Inbound transportation costs Transport times between
facilities 30. In Hau Lee's uncertainty framework to classify supply
chains, a supply chain for functional products with an evolving supply
process is called which of the following? Responsive Forward looking
Efficient Risk hedging Agile
---------------------------------------------------------------------------------------
OPS 571 Assignment Week 5 Operations Forecasting (Tesla)
FOR MORE CLASSES VISIT
www.ops571genius.com
Purpose of Assignment The purpose of this assignment is for students to
learn how to apply Operations Forecasting. Assignment Steps
Resources: Microsoft® Excel® Select a business operations dataset
from the internet or other sources which can be used for forecasting in
the University Library. Develop a minimum of three quantitative
forecasts using Microsoft® Excel®. • Compare and contrast each
quantitative forecast you develop. • Choose the one forecast you
determine would be the best for the firm and be prepared to explain why
you chose this. • Evaluate the impact this forecast would have on the
firm from a financial metrics standpoint. Develop a 700-word report in
which you describe your forecasting project including details on all the
assignment steps. Format your assignment consistent with APA
guidelines. Click the Assignment Files tab to submit your assignment.
---------------------------------------------------------------------------------------
OPS 571 Assignment Week 5 Operations Forecasting (Fork and Hoe
Company)
FOR MORE CLASSES VISIT
www.ops571genius.com
Purpose of Assignment The purpose of this assignment is for students to
learn how to apply Operations Forecasting. Assignment Steps
Resources: Microsoft® Excel® Select a business operations dataset
from the internet or other sources which can be used for forecasting in
the University Library. Develop a minimum of three quantitative
forecasts using Microsoft® Excel®. • Compare and contrast each
quantitative forecast you develop. • Choose the one forecast you
determine would be the best for the firm and be prepared to explain why
you chose this. • Evaluate the impact this forecast would have on the
firm from a financial metrics standpoint. Develop a 700-word report in
which you describe your forecasting project including details on all the
assignment steps. Format your assignment consistent with APA
guidelines. Click the Assignment Files tab to submit your assignment.
---------------------------------------------------------------------------------------
OPS 571 Assignment Operations Forecasting (2 Set)
FOR MORE CLASSES VISIT
www.ops571genius.com
This Tutorial contains 2 Set of Papers Purpose of Assignment The
purpose of this assignment is for students to learn how to apply
Operations Forecasting. Assignment Steps Resources: Microsoft®
Excel® Select a business operations dataset from the internet or other
sources which can be used for forecasting in the University Library.
Develop a minimum of three quantitative forecasts using Microsoft®
Excel®. • Compare and contrast each quantitative forecast you develop.
• Choose the one forecast you determine would be the best for the
firm and be prepared to explain why you chose this. • Evaluate the
impact this forecast would have on the firm from a financial metrics
standpoint. Develop a 700-word report in which you describe your
forecasting project including details on all the assignment steps. Format
your assignment consistent with APA guidelines. Click the Assignment
Files tab to submit your assignment.
---------------------------------------------------------------------------------------
OPS 571 Assignment Critical Path
FOR MORE CLASSES VISIT
www.ops571genius.com
a. Observe the critical path diagram. Why are there two arrows
pointing to task F? b. Why is the critical path shown as A-B-E-G-I?
How is the critical path defined? c. What would happen if activity F
was revised to take 4 days instead of 2days?
--------------------------------------------------------------------------------------------

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OPS 571 GENIUS Introduction Education--ops571genius.com

  • 1. OPS 571 Week 6 Signature Assignment (2 Papers) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Papers of this Assignment About Your Signature Assignment This signature assignment is designed to align with specific program student learning outcome(s) in your program. Program Student Learning Outcomes are broad statements that describe what students should know and be able to do upon completion of their degree. The signature assignments may be graded with an automated rubric that allows the University to collect data that can be aggregated across a location or college/school and used for program improvements. Purpose of Assignment The purpose of this assignment is for students to demonstrate mastery of operations management concepts and tools. Assignment Steps Develop a 700- to 1,050-word memo to a prospective employer outlining your credentials, including: taking this class, all of the projects you have done for this class individually and with your team, and their impact on the businesses you have engaged with so a senior manager reading it would want to hire you as either an operations consultant or permanent employee. Summarize the business case for each project. Outline what you specifically accomplished, assuming these projects were implemented, and their estimated impacts on the business. Utilize the learnings from Week 6 to highlight your skills in global sourcing, procurement, and outsourcing which can also be of benefit to your target firm. Format your assignment as if you would be giving a presentation to senior management ---------------------------------------------------------------------------------------
  • 2. OPS 571 Week 6 DQ 2 FOR MORE CLASSES VISIT www.ops571genius.com Week 6 Discussion Question 2 What are the factors that affect international logistics? Which factor is the most important in your current industry and why? --------------------------------------------------------------------------------------- OPS 571 Week 6 DQ 1 FOR MORE CLASSES VISIT www.ops571genius.com Week 6 Discussion Question 1 What criteria must be used when considering where to locate a facility in the global business environment? What criteria does your organization consider when deciding the location of a facility? --------------------------------------------------------------------------------------- OPS 571 Week 5 Team Six Sigma Yellow Belt Training Part II (2 PPT) FOR MORE CLASSES VISIT www.ops571genius.com
  • 3. This Tutorial contains 2 Presentations of this Assignment Purpose of Assignment The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training Executing DMAIC Six Sigma quality improvement (analyze, improve, and control) projects. Assignment Steps Resources: Microsoft® PowerPoint® Use the same business your team chose and has been observing and collecting data for the Week 3 Learning Team Assignment. Execute the analyze phase of the Six Sigma DMAIC project including the following: • Determine the most likely causes of defects. • Understand why defects are generated by identifying the key variables most likely to create process variation. • Identify necessary/unnecessary process steps. Execute the improve phase of the Six Sigma DMAIC project including the following: • Identify means to remove the causes of defects. • Confirm the key variables and quantify their effects on the critical-to-quality characteristics (CTQs). • Identify the maximum acceptance ranges of the key variables and a system for measuring deviations of the variables. • Modify the process to stay within an acceptable range. Execute the control phase of the Six Sigma DMAIC project including the following: • Determine how to maintain the improvements. • Determine how to monitor and control improvements. • Put tools in place to ensure that the key variables remain within the maximum acceptance ranges under the modified process. Utilize all analytical tools available for Six Sigma as permitted or appropriate including, but not limited to: flowcharts, run charts, Pareto charts, checksheets, cause-and-effect diagrams, opportunity flow diagram, process control charts, failure mode and effect analysis (FMEA), design of experiments (DOE) and lean tools. Students can use templates located in the text or online sources. Develop a 10- to 15-slide Microsoft® PowerPoint® presentation, including talking points, highlighting your work on the three phases of the Six Sigma process improvement project. Format your assignment as if you would be giving
  • 4. a presentation to senior management. Compile the slides from the Week 3 Learning Team Assignment, "Improve and Control Phases," with your Week 5 slides into a final PowerPoint® presentation to be submitted for final credit. Click the Assignment Files tab to submit your assignment. Note: Grades are awarded based upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment. --------------------------------------------------------------------------------------- OPS 571 Week 5 Individual Assignment Project Management Recommendation (2 Papers) (New) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Set of Paper Review the Project Management email. Write an email response in which you address the following points: Determine which project might be implemented and why (e.g. feasibility study, breakeven analysis, etc). Describe the five phases of a project Describe the key deliverables associated with the selected project(s). Click the Assignment Files tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Week 5 Forecasting Assignment (New Syllabus) FOR MORE CLASSES VISIT www.ops571genius.com
  • 5. Purpose of Assignment The purpose of this assignment is for students to learn how to apply Operations Forecasting. Assignment Steps Resources: Microsoft® Excel® (Template provided) Select a business operations dataset from the internet, which can be used for forecasting what the results may be at a future state (monthly [for two years], quarterly [for five years], annually [for 20 years]. (See example in the Template). Use caution in using the template, as some of the cells contain formatted functions for performing calculations. You should only need to enter data into Column A and B only. Review the template and the associated data. This should give you an idea of the types of data you will require, and what the results columns reveal. You are required to provide an APA formatted reference to the location of the source data (Do Not just enter the Web Link). The returned work from previous week's work, should give you some insight as to what an APA reference should look like. Develop a run over a given period, upper limit and lower limit as to confidence in the forecast using Microsoft® Excel®.Template • Compare and contrast each quadrant of the forecast. • Evaluate the impact this forecast would have on the firm from a financial metrics standpoint, by writing a 300-word report in which you describe your forecasting project and what it means in terms of favorable or unfavorable forecast and why or why not.. Format your assignment consistent with APA guidelines. --------------------------------------------------------------------------------------- OPS 571 Week 5 DQ 2 FOR MORE CLASSES VISIT www.ops571genius.com
  • 6. Week 5 Discussion Question 2 What role does competitive intelligence play in international business forecasting? Which qualitative techniques are most affected by international differences? --------------------------------------------------------------------------------------- OPS 571 Week 5 DQ 1 FOR MORE CLASSES VISIT www.ops571genius.com Week 5 Discussion Question 1 Does your organization use an enterprise resource planning (ERP) systems? If so does your organization rely on it and what influence does globalization have on your ERP? If not choose an ERP system and discuss why you believe this system can help your organization to improve efficiency and performance. --------------------------------------------------------------------------------------- OPS 571 Week 4 Team Assignment Supply Chain Design Paper (2 Papers) (New) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Set of Paper Review the Riordan Manufacturing Virtual Organization. Write a paper of no more than 1,400-words that
  • 7. includes the following: Determine Riordan's manufacturing strategy (chase, level, or combination) and explain its benefits Create a process flow diagram for the electric fan supply chain Select two metrics to evaluate performance of the electric fan supply chain Describe the supplier relationship and the effects on the supply chain. As part of this consider the following: Type of relationship Supplier location, size of company, and financial stability Metrics used to measure supplier performance (on-time delivery, defects, etc) Supplier improvement strategies Describe how lean production principles may be used to maximize the efficiency and effectiveness of the electric fan supply chain process Select a business forecasting technique (qualitative or quantitative) for the electric fans and describe the forecasting process to be used at Riordan Create a sales forecast for electric fans using selected techniques Develop Aggregate Production Plan, Master Schedule, and Materials Requirement Plans for electric fans based off the sales forecast. Be sure to include the following: The determination of inventory requirements of the electric fans component parts and finished goods The selection of an appropriate inventory system (fixed order quantity, two bin method, etc.) to meet inventory requirements Click the Assignment Files tab to submit your assignment. Begin working on the Week Six assignment. In Week Six, you propose and implement new process design and supply chain processes for the manufacturing of Riordan's electric fans. --------------------------------------------------------------------------------------- OPS 571 Week 4 DQ 2 FOR MORE CLASSES VISIT www.ops571genius.com
  • 8. Week 4 Discussion Question 2 What role does supply chain management play for organizations seeking to gain the competitive advantage? Would it be advantageous for your organization to focus its efforts on improving its supply chain? --------------------------------------------------------------------------------------- OPS 571 Week 4 DQ 1 http://www.ops571genius.com/product-11-OPS-571-Week-4-DQ-1 FOR MORE CLASSES VISIT www.ops571genius.com Week 4 Discussion Question 1 How does capacity planning differ in service and manufacturing organizations? --------------------------------------------------------------------------------------- OPS 571 Week 1 Assignment Flowchart Improvement Process (2 Papers) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Papers OPS 571 Week 1 Assignment Flowchart Improvement Process Purpose of Assignment The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results. Assignment Steps Resources:
  • 9. Microsoft® PowerPoint® (or other software such as Vizio, Word, etc.) Select a complex process from your personal life or work. Use Microsoft® PowerPoint® or other software including Vizio, Word, etc. to create a flowchart of the as-is process. Define metrics and measure the current process. Use process improvement techniques to improve the process. Use Microsoft® PowerPoint® or other software such as Vizio, Word, etc. to create an improved process flowchart. Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Develop a 525- word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart). Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course. Format your assignment consistent with APA guidelines. --------------------------------------------------------------------------------------- OPS 571 Week 3 Team Six Sigma Yellow Belt Training (2 PPT) fOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Presentations of this Assignment Six Sigma Yellow Belt Training Purpose of Assignment The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training -
  • 10. Executing DMAIC (Define, Measure Analyze, Improve, Control) Six Sigma Quality Improvement (define and measure) projects. Assignment Steps Resources: Microsoft® PowerPoint® Select a business where one of your team members works or one with which you are familiar to make sure you are able to gather data, and for which you can identify processes to improve. Execute the define phase of the Six Sigma DMAIC project including the following: • Identify customers and their priorities. • Identify a project suitable for Six Sigma efforts based on: o Business objectives. o Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest rooms o Productivity of the operation and quality of service measured by such metrics as: wait times per each customer from the time the order is made until the customer is handed their food, customers served per hour per total number of employees, number of errors made in products served vs ordered, friendliness of the staff, and cleanliness of the operation; including inside the restaurant, outside, in the rest rooms, tables, floors, waste baskets, etc. • Identify and develop the problem statement. • Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality. Execute the measure phase of the Six Sigma DMAIC project including the following: • Determine the metrics to measure the process and how it is performing. • Identify the key internal processes influencing CTQs and measure the defects currently generated relative to those processes. Develop a 12- to 15-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project. Format your assignment as if you would be giving a presentation to senior management. Click the Assignment Files tab to submit your assignment. Note: Grades are awarded based
  • 11. upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment. --------------------------------------------------------------------------------------- OPS 571 Week 3 Team Assignment Practice Operations Simulation & Analysis, Part 1 FOR MORE CLASSES VISIT www.ops571genius.com Week 3 - Practice Operations Simulation & Analysis, Part 1 Complete the Practice Operations Simulation in Connect. Each Learning Team member should complete Module 1 and Module 2. Take a screenshot of the results when completed. Share the results with the Learning Team. The screenshots of the results will be submitted along with the assignment. Create a 1,400-word analysis of the Learning Team's performance. In the analysis, be sure to do the following: Summarize the learning team members' results. Discuss the major decision points each team member made during Module 1 and Module 2 of the simulation and the effect this had on their performance in the modules. Explain how learning curve theory applied to the simulation. Evaluate the team member's results including selecting the best applications of inventory models and lean production. Defend the best options for performance based on the results of Module 1 and Module 2 among the team members and explain why these were the most efficient and effective. Format the assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.
  • 12. --------------------------------------------------------------------------------------- OPS 571 Week 3 Individual Assignment Process Designs and Supply Chains Presentation Part 2(2 PPT) (New) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Set of PPT Create an MS PowerPoint Presentationin which you evaluate the current state of the process you selected in Week Two and summarize the proposed future state. Required Elements: Evaluate the efficiency and effectiveness of the process selected in Week Two using the data collected. Determine areas for improvement Design an improved process flow chart using an appropriate tool. Summarize two items from this improved process. Include an explanation of how these items could be used in your personal or professional life to improve a process. PowerPoint should include 4-5 slides with detailed speaker notes. Click the Assignment FIles tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Week 3 Individual Assignment Lean Techniques (2 Papers) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Papers Purpose of Assignment The purpose of this assignment is for students to evaluate the lean techniques applied to
  • 13. business in today's workforce. Note: Students and Faculty seeking more information on this assignment can refer to Ch. 14 of the Operations and Supply Chain Management textbook. Assignment Steps Select a business you are familiar with which incorporates lean manufacturing or lean supply chains. Evaluate how this firm uses lean strategies and how much lean techniques has improved the firm's efficiency. Evaluate ways the firm can go even further to make improvements using lean techniques. Use the results you obtained from evaluating this firm to apply to your own business or a business you are interested in which currently does not use lean. Develop a 1,050-word report in which you describe your lean evaluation project. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment --------------------------------------------------------------------------------------- OPS 571 Week 3 DQ 2 FOR MORE CLASSES VISIT www.ops571genius.com Week 3 Discussion Question 2 TOC advocates exploiting process bottlenecks. What does this mean? Provide at least two examples in business where this can be done effectively. --------------------------------------------------------------------------------------- OPS 571 Week 3 DQ 1 FOR MORE CLASSES VISIT
  • 14. www.ops571genius.com Week 3 Discussion Question 1 What is a safety stock and when should it be used? How have safety stocks been used in a global organization with which you are familiar? Were they relied upon appropriately? --------------------------------------------------------------------------------------- OPS 571 Week 2 Individual Assignment Process Designs and Supply Chains Presentation (2 PPT) (New) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Set of PPT This is part one of a two part assignment starting with an introductory look at process design and supply chains. Identify a company with which you are familiar. This could be your place of employment, a car wash, a yard service company, and so forth. Create an MS PowerPoint Presentation in which you describe the current state of your selected company's supply chain and an identified process. Required Elements: Describe the company's supply chain Identify a process internal to the company that you wish to analyze. Describe the process internal to the company that you wish to analyze. Identify an appropriate design approach for the process you have chosen. Create a high-level AS IS process flow chart using an appropriate tool. Identify at least one metric to measure the process and its application (how, what, when, and who). Use an appropriate tool to collect data for each step of the process. PowerPoint includes 4-5 slides
  • 15. with detailed speaker notes. Click the Assignment Files tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Week 2 DQs FOR MORE CLASSES VISIT www.ops571genius.com • What are the factors and keys influencing product design? • What are the design differences between manufacturing and service products? (Chapter 3) • What is the definition of an operations and supply chain strategy? (Chapter 12) • Why does statistical quality control lead to improvements in many businesses? • How do you execute statistical quality control? (Chapter 13) --------------------------------------------------------------------------------------- OPS 571 Week 2 DQ 2 FOR MORE CLASSES VISIT www.ops571genius.com Week 2 Discussion Question 2 What is Six Sigma? What are the advantages and disadvantages for implementing Six Sigma in your organization? Analyze special considerations and possible constraints of implementing Six Sigma in an international business
  • 16. --------------------------------------------------------------------------------------- OPS 571 Week 2 DQ 1 FOR MORE CLASSES VISIT www.ops571genius.com Week 2 Discussion Question 1 What is the learning curve and how can it be applied? Would the learning curve be appropriate for your organization? Explain your answer. --------------------------------------------------------------------------------------- OPS 571 Week 2 Assignment Statistical Process Control Methods FOR MORE CLASSES VISIT www.ops571genius.com Purpose of Assignment The purpose of this assignment is for students to learn how to apply Statistical Process Control Methods to a business process. Assignment Steps Resources: Microsoft® Excel® and PowerPoint® Select a complex continuous process from your personal life or work. The process can be the same as in Week 1 assignment. Complete the following: • Use Microsoft®Excel®to calculate the defined process metrics including variation and process capability. • Use Microsoft®Excel®andPowerPoint®to develop and display a control chart for the process. Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Evaluate
  • 17. whether the process could benefit from the use of Six Sigma tools. Develop a 525-word executive summary in which you describe your Statistical Process Control project and include the control chart with SPC. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Week 1 Individual Assignment Process Design Matrix and Summary (2 Papers) (New) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Set of Paper Complete the Process Design Matrix. Write an executive summary identifying appropriate design approaches for a selected product and service. Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix. Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix. Required Elements: No more than 700 words Consistent with APA format Submit Matrix with the Executive Summary Click the Assignment Files tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Week 1 Individual Assignment Design a Flowchart for a Process (2 Flowchart) FOR MORE CLASSES VISIT
  • 18. www.ops571genius.com This Tutorial contains 2 Different Flowcharts/Paper Individual Assignment: Design a Flowchart for a Process • Select a process you perform daily but would like to spend less time doing, such as driving to work. Don’t use something as simple as combing your hair, reading email or taking a shower. Those will not give you enough data points to complete the assignments in latter weeks. Conversely don’t pick something too complicated like month end closing of the books. • Design a flowchart using an appropriate tool. Follow good flow charting techniques. • Comment on the factors that affect the process design. • Identify at least one metric to measure the process. • Submit your flowchart for the process. • Begin collecting data for the identified metric every day of the workweek. You must submit the data collected at the end of each week --------------------------------------------------------------------------------------- OPS 571 Week 1 DQs (New) FOR MORE CLASSES VISIT www.ops571genius.com • What are the major concepts defining the field of operations and supply chain management? • What are some of the jobs and career opportunities in operations and supply chain management? (Chapter 1) • What is the definition of an operations and supply chain strategy? • How are these strategies implemented? • How do these
  • 19. strategies relate to business results of the firm? (Chapter 2) • What are the characteristics of a manufacturing process? • How are manufacturing processes organized and evaluated? (Chapter 7) • What are the characteristics of a service process? • What are the different types of service processes? (Chapter 9) --------------------------------------------------------------------------------------- OPS 571 Week 1 DQ 2 FOR MORE CLASSES VISIT www.ops571genius.com What are some factors that affect global business processes? How would these factors affect development of new processes? How are those factors different from those that affect local business process development? --------------------------------------------------------------------------------------- OPS 571 Week 1 DQ 1 FOR MORE CLASSES VISIT www.ops571genius.com What are process flow structures? What structure does your organization rely on the most? How effective has the structure been in achieving organizational goals? ---------------------------------------------------------------------------------------
  • 20. OPS 571 Week 1 Assignment Flowchart Improvement Process (2 Papers) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Papers OPS 571 Week 1 Assignment Flowchart Improvement Process Purpose of Assignment The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results. Assignment Steps Resources: Microsoft® PowerPoint® (or other software such as Vizio, Word, etc.) Select a complex process from your personal life or work. Use Microsoft® PowerPoint® or other software including Vizio, Word, etc. to create a flowchart of the as-is process. Define metrics and measure the current process. Use process improvement techniques to improve the process. Use Microsoft® PowerPoint® or other software such as Vizio, Word, etc. to create an improved process flowchart. Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Develop a 525- word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart). Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course. Format your assignment consistent with APA guidelines. --------------------------------------------------------------------------------------- OPS 571 Final Exam Guide (New, 2019) FOR MORE CLASSES VISIT
  • 21. www.ops571genius.com In Hau Lee's uncertainty framework to classify supply chains, a supply chain for functional products with a stable supply process is called which of the following? Responsive Agile Efficient Risk hedging Forward looking If annual demand is 12,000 units, annual holding cost is $15 per unit, and setup cost per order is $25, which of the following is the EOQ lot size? 1,000 1,200 200 300 2,000 Matching the production rate to the order rate by hiring and laying off employees as the order rate varies is which of the following pure production planning strategies? Minimizing inventory Stable workforce, variable work hours Level Chase Meeting demand Given a prior forecast demand value of 1,100, a related actual demand value of 1,000, and a smoothing constant alpha of 0.3, what is the exponential smoothing forecast value rev: 04_28_2014_QC_48598 1,130 970 1,000 1,070 1,030 Which of the following is not a problem definition tool from the operations consulting tool kit? Five forces model Gap analysis Customer surveys Issue trees Computer simulation A company must perform a maintenance project consisting of seven activities. The activities, their predecessors, and their respective time estimates are presented here: Using CPM, what is the latest finish time for the last activity in this project (i.e., the total time to complete the project)? 12 days 11 days 10 days 13 days 9 days An activity where the parts that go into each unit of a product are periodically removed from inventory and accounted for based on the number of units produced is called which of the following? Frozen window Kanban Backflush Level schedule Group technology According to the theory of constraints, which of the following is a kind of time that makes up the cycle time in production? Quality time Research time Break time Just-in-time Idle time Which of the following is a priority
  • 22. rule used to schedule the sequence of jobs in a production operation? Parts on hand first First on hand first Last-come, first-served Longest slack time first Last complaint first Using the fixed-order-quantity model, which of the following is the total ordering cost of inventory given an annual demand of 36,000 units, a cost per order of $80, and a holding cost per unit per year of $4? $2,267 $849 $1,200 $1,889 $2,400 Which of the following is a perpetual system for inventory management? The wheel of inventory First-in-first-out Fixed-time period P model Fixed-order quantity Which of the following address elimination of waste under lean production? Outsourced housekeeping Backflush Quality at the source Bottom-round management Info-matic warehouse networks Which of the following is a reason that there are disparities between a firm's learning curve rate and that of its industry? Learning curves don't reflect organizational learning. There may be procedural differences in the manner that different firms collect and report data. Companies don't always report sensitive data to outside agencies accurately. The starting points for different firms were different. The cumulative number of units produced is different. For which of the following should we use an X-bar chart based on sample means to monitor process quality? Grades in a freshman "pass/fail" course Number of units with missing operations Tire pressures in an auto assembly plant Vehicles passing emissions inspection Computer software errors Which of the following are the three major components of a queuing system? rev: 02_17_2017_QC_CS-79354 The number of customers the system serves, the number of steps in the service system, and how quickly customers exit the system The number of servers, the service speed, and the waiting line The number of customers and how they arrive, how customers exit the system, and the service system The service speed, the queue discipline, and the waiting line The source population, how customers exit the system, and the queuing discipline
  • 23. Which of the following basic types of process structures is one in which equipment or work processes are arranged according to the progressive steps by which the product is made? Assembly line Continuous process Work center Project Manufacturing cell Which of the following is one of the three contrasting approaches to delivering on-site service? Production-line approach Quality approach Professional approach Stock market approach Retail approach Which of the following is a measure of operations and supply management efficiency used by Wall Street? Current ratio Receivable turnover Financial leverage Earnings per share growth Dividend payout ratio When a company seeks to match the benefits of a successful position while maintaining its existing position in offering customers a variety of differing services, what is this process called? Inter-functional analysis Order qualifying Order winning Straddling Operations capability analysis Which of the following is a total measure of productivity? Output/(Labor + Capital + Energy) Output/Labor All of these Output/Materials Output/Inputs In the service- system design matrix, a face-to-face total customization service encounter is expected to have which of the following? Low degree of customer/server contact None of these Low production efficiency High production efficiency Low sales opportunity We would expect to see in a manufacturing cell layout which of the following? None of these Long production setup times Large teams who collectively do a small part of a finished product A small team of workers who turn out complete units of work More in-process inventory Which of the following is a major factor that distinguishes service design and development from manufacturing design and development? Capacity decisions are much more critical in manufacturing operations. Manufacturing is far more capital intensive than services. The service process and service product can be developed independently. The service package has the same legal protection available to manufactured goods. The service package is the
  • 24. major output of the development process. The customer order decoupling point determines the position of what in the supply chain? Orders Transportation facilities Inventory Customers Manufacturing facilities Machine breakdown and repair in a 12-machine factory having one repair mechanic would develop which type of queuing system line structure concerning machine breakdowns? Single channel, single phase None of these Multichannel, single phase Single channel, multiphase Multichannel, multiphase Assume the service rate for a queue in a truck- loading operation is 2 trucks per hour. Using the infinite queuing notion for the models presented in the textbook, which of the following is the average service time? 0.25 hour 0.5 hour 2 hours 1 hour None of these An assumption of learning curve theory is which of the following? Unit time will decrease at a decreasing rate. Unit time will hold constant. Unit time will increase at an increasing rate. Unit time will increase at a decreasing rate. Unit time will decrease at an increasing rate. The unit improvement factor for a 60 percent learning curve at 25 units is 0.0933. The first and second timings of a person doing a job are 5 minutes and 3 minutes respectively. Which of the following is the learning-adjusted time estimate for unit number 25? 0.0933 minute 9.33 minutes 3 minutes 4.665 minutes 0.4665 minute For which of the following should we use a p-chart to monitor process quality? Letter grades on a final examination Temperature of entrees in a restaurant Weight errors in cans of soup Errors in the length of a pencil Defective electrical switches You have been called in as a consultant to set up a Kanban control system. The first thing to do is to determine the number of Kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 150 per hour. You estimate the safety stock should be set at 25 percent of the demand during lead time. The tote trays used as containers can hold 8 units of stock, and the lead time it takes to replenish an order is 2 hours. Which of the following is the
  • 25. number of Kanban card sets necessary to support this situation? 94 68 42 47 89 Which of the following is a fixed-order-quantity inventory model? P model Periodic replenishment model The ABC model Economic order quantity model Cycle counting model Using the fixed-order-quantity model, which of the following is the total ordering cost of inventory given an annual demand of 36,000 units, a cost per order of $80, and a holding cost per unit per year of $4? $1,889 $2,267 $849 $2,400 $1,200 Assume there are five jobs (i.e., A, B, C, D, and E) that need to be sequenced in a production schedule. The remaining operating time necessary for completion of job A is 4 days (i.e., job A will take 4 more days to complete), B will take 7 days, C will take 8 days, D will take 2 days, and E will take 5 days. Which job should be scheduled first if you use the SOT priority rule for job sequencing? E B C D A Which of the following is a "focusing step" of Dr. Eli Goldratt's theory of constraints? Reinforce system constraints. If you have no system constraints, make some. Identify system constraints. Reduce system constraints. Support system constraints In implementing a lean production system you should work with suppliers to do which of the following? Make frequent deliveries. Calculate lead times. Achieve bottom-round management. Freeze windows. Use quality circles. For an activity in a CPM analysis, the early finish time is 20 and the late finish time is 20. Which of the following statements is true? The slack for this activity is 20. The activity's late start must happen before its early start. The activity is on the critical path. The duration of this task is 20. The duration of this task is zero. You have been placed in charge of a large project. Shortened communication lines are required to ensure quick resolution of problems as they arise. You recognize that the project is going to take a lot of time and require a lot of team pride, motivation, and commitment by all members. Which project management structure should you use in this situation? Pure project PERT Task force Functional project Matrix
  • 26. project Which of the following is not a principle of reengineering? Capture information many times, at the source and where it is interpreted. Treat geographically dispersed resources as though they were centralized. Merge information processing work into the work that produces the information. Link parallel activities instead of integrating their results. Organize around outcomes not tasks. Which of the following forecasting methodologies is considered a qualitative forecasting technique? Simple moving average Market research Exponential smoothing Linear regression Multiple regression A company wants to generate a forecast for unit demand for year 2014 using exponential smoothing. The actual demand in year 2013 was 120. The forecast demand in year 2013 was 110. Using these data and a smoothing constant alpha of 0.1, which of the following is the resulting year 2014 forecast value? 111 100 114 120 110 Maintaining a stable workforce working at a constant output rate while shortages and surpluses are absorbed by fluctuating inventory levels, order backlogs, and allowing lost sales is which of the following production planning strategies? Full employment Stable workforce, variable work hours Skill maintenance Level Chase What are two of the main objectives of ERP? Transaction processing and logistic optimizing Resource tracking and master schedule planning Product tracking and customer invoicing Transaction processing and decision support If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual output during an hour is 300 units, which of the following is the capacity cushion? 133 percent 25 percent 100 units per hour 125 percent 75 percent Under the lot-for-lot (L4L) lot sizing technique as used in MRP, we would expect which of the following? A consistent lag of supply behind demand Minimized carrying costs Minimized setup costs Minimized quality problems A just-in-time management philosophy A product tree can do which of the following? Help to compute component
  • 27. usage. Reduce product scrap. Reduce regular time labor. Locate raw material supplies. Reduce labor overtime. Very few products are moved without at least part of their journey being by which mode of transportation? Rail Highway Pipeline Water Air In Hau Lee's uncertainty framework to classify supply chains, a supply chain for innovative products with an evolving supply process is called which of the following? Responsive Efficient Agile Risk hedging Forward looking 1. Which of the following is a measure of operations and supply management efficiency used by Wall Street? Dividend payout ratio Receivable turnover Current ratio Financial leverage Earnings per share growth 2. An activity-system map is which of the following? A diagram that shows how a company's strategy is delivered to customers A timeline displaying major planned events A network guide to route airlines A facility layout schematic noting what is done where A listing of activities that make up a project 3. Which of the following is a total measure of productivity? Output/Materials Output/Labor Output/(Labor + Capital + Energy) All of these Output/Inputs 4. Which of the following approaches to service design is characterized by having the customer take a greater role in the production of the service? Quality approach Self-service approach Production-line approach Do-it-yourself approach Personal-attention approach 5. Which of the following basic types of production layout formats is one that has similar equipment or functions are grouped together? Workcenter layout Production line layout Group technology layout Manufacturing cell layout Assembly line layout 6. Which of the following is a characteristic that can be used to guide the design of service systems? Services are all similar. Services cannot be inventoried. Services businesses are inherently entrepreneurial. Even service businesses have internal services. Quality work means quality service. 7. An advantage of a make-to-stock process is which of the following? All units of output are unique. It features
  • 28. rapid delivery of a standard product. It combines the best features of other processes. It responds directly to customer orders. It allows the firm to avoid inventory costs. 8. Getting an autograph from a famous person might involve standing in which type of queuing line structure? Single channel, single phase None of these Single channel, multiphase Multichannel, multiphase Multichannel, single phase 9. For an infinite queuing situation, if the arrival rate for loading trucks is 5 trucks per hour, what is the mean time between arrivals? 2.5 hours 5 hours 0.2 hour 0.1 hour None of these 10. An assumption of learning curve theory is which of the following? Organizational learning is not included in learning theory. The time required to do a task will vary randomly each time the task is repeated. Unit time will decrease at an increasing rate. Learning will not be transferred from one worker to the next. The reduction in unit time will follow a predictable pattern. 11. A company's production process has an 80 percent learning curve rate. The process has produced 1,000 units to date. A process refinement is estimated to allow a future learning curve rate for the identical product of 75 percent. However, the initial unit made using the new process will take the same amount of time as the initial unit produced using the old process. At what point, using the new process, will the production rate exceed the production rate achieved by the old process? Before the 100th unit Before the 120th unit Before the 80th unit Before the 50th unit Before the 250th unit 12. For which of the following should we use a p-chart to monitor process quality? Grades in a freshman "pass/fail" course Temperatures in a classroom The dimensions of brick entering a kiln The weight of fluid in a container Lengths of boards cut in a mill 13. You have been called in as a consultant to set up a Kanban control system. The first thing to do is to determine the number of Kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 150 per hour. You estimate the safety
  • 29. stock should be set at 25 percent of the demand during lead time. The tote trays used as containers can hold 8 units of stock, and the lead time it takes to replenish an order is 2 hours. Which of the following is the number of Kanban card sets necessary to support this situation? 42 68 89 47 94 14. Which of the following is a fixed-time-period inventory model? Just-in-time model The EOQ model Periodic system model The Q model The least cost method 15. A company is planning for its financing needs and uses the basic fixed-order-quantity inventory model. Which of the following is the total cost (TC) of the inventory given an annual demand of 10,000, setup cost of $32, a holding cost per unit per year of $4, an EOQ of 400 units, and a cost per unit of inventory of $150? None of these $1,501,600 $1,498,200 $499,313 $500,687 A. $1,501,600 Q = 400. Average Inventory = Q/2 = 200. Holding cost/year = $4. Thus, annual holding cost = $800. Annual set-up cost = 10,000/400 = 25 x $32 = 800. Demand x cost per unit = 10,000 x $150 = 1,500,000. Hence, TC = $1,500,000 + 800 + 800 = $1,501,600. 16. Which of the following is a principle of work center scheduling? Reschedule every day. Once started, a job can and should be finished even if unavoidably interrupted. Assign the first worker to all of the days that require staffing. Achieve certainty in standards and routings. Give work centers less to do then their maximum. 17. Which of the following is a "focusing step" of Dr. Eli Goldratt's theory of constraints? Identify system constraints. Support system constraints. If you have no system constraints, make some. Reduce system constraints. Reinforce system constraints. 18. In designing a lean production facility layout, a designer should do which of the following? Locate flexible workstations offline. Balance capacity using job shop analysis. Design for work flow balance. Always keep operations on a single floor of the factory. Link operations through a push system. 19. A simple project listing of five activities and their respective time estimates are presented here: Using CPM, which
  • 30. activities make up the critical path? None of these A, B, D, E A, D, E A, C, B, D, E A, C, D, E 20. A company must perform a maintenance project consisting of seven activities. The activities, their predecessors, and their respective time estimates are presented here: Using CPM, which activities make up the critical path? A, C, B, F, E None of these A, B, D, F, G A, C, E, F, G A, D, E 21. Which of the following is not a problem definition tool from the operations consulting tool kit? Issue trees Five forces model Computer simulation Customer surveys Gap analysis 22. Which of the following is not one of the basic types of forecasting? Simulation Causal relationships Qualitative Time series analysis Force field analysis 23. A company has actual unit demand for three consecutive years of 124, 126, and 135. The respective forecasts for the same three years are 120, 120, and 130. Which of the following is the resulting MAD value that can be computed from these data? 3 1 15 123 5 C MAD = ABS[(124 - 120) + (126 - 120) + (135 - 130)]/3 = 15/3 = 5. 24. From an operational perspective, yield management is most effective under which of the following circumstances? Inventory is perishable. The firm doing yield management is very profitable. Demand cannot be segmented by customer. Fixed costs are low, and variable costs are high. The customer is a "captive" of the system. 25. What is transaction processing? The decision support system used to efficiently handle multiple transactions The movement of paperwork through a system using a decision tree The scheduling of machinery to minimize time and scrap The posting and tracking of the detailed activities of a business 26. If the actual output of a piece of equipment during an hour is 500 units and its best operating level is at a rate of 400 units per hour, which of the following is the capacity utilization rate? 0.75 1.00 1.25 1.33 100 27. Which of the following is an input to the master production schedule (MPS)? Planned order schedules The bill of materials The aggregate plan The exception report Inventory records file 28. Which of
  • 31. the following is considered a primary report in an MRP system? Cycle counting reports Performance reports Planned order schedules Planning reports Exception reports 29. The centroid method for plant location uses which of the following data? Probabilities and payoffs Correlation matrix of existing facilities Volume of goods to be shipped between existing points Inbound transportation costs Transport times between facilities 30. In Hau Lee's uncertainty framework to classify supply chains, a supply chain for functional products with an evolving supply process is called which of the following? Responsive Forward looking Efficient Risk hedging Agile --------------------------------------------------------------------------------------- OPS 571 Final Exam Guide (April, 2019) FOR MORE CLASSES VISIT www.ops571genius.com In Hau Lee's uncertainty framework to classify supply chains, a supply chain for functional products with a stable supply process is called which of the following? Responsive Agile Efficient Risk hedging Forward looking If annual demand is 12,000 units, annual holding cost is $15 per unit, and setup cost per order is $25, which of the following is the EOQ lot size? 1,000 1,200 200 300 2,000 Matching the production rate to the order rate by hiring and laying off employees as the order rate varies is which of the following pure production planning strategies? Minimizing inventory Stable workforce, variable work hours Level Chase Meeting demand Given a prior forecast demand value of 1,100, a related actual demand value of 1,000, and a smoothing constant alpha of 0.3, what is the exponential smoothing forecast value rev:
  • 32. 04_28_2014_QC_48598 1,130 970 1,000 1,070 1,030 Which of the following is not a problem definition tool from the operations consulting tool kit? Five forces model Gap analysis Customer surveys Issue trees Computer simulation A company must perform a maintenance project consisting of seven activities. The activities, their predecessors, and their respective time estimates are presented here: Using CPM, what is the latest finish time for the last activity in this project (i.e., the total time to complete the project)? 12 days 11 days 10 days 13 days 9 days An activity where the parts that go into each unit of a product are periodically removed from inventory and accounted for based on the number of units produced is called which of the following? Frozen window Kanban Backflush Level schedule Group technology According to the theory of constraints, which of the following is a kind of time that makes up the cycle time in production? Quality time Research time Break time Just-in-time Idle time Which of the following is a priority rule used to schedule the sequence of jobs in a production operation? Parts on hand first First on hand first Last-come, first-served Longest slack time first Last complaint first Using the fixed-order-quantity model, which of the following is the total ordering cost of inventory given an annual demand of 36,000 units, a cost per order of $80, and a holding cost per unit per year of $4? $2,267 $849 $1,200 $1,889 $2,400 Which of the following is a perpetual system for inventory management? The wheel of inventory First-in-first-out Fixed-time period P model Fixed-order quantity Which of the following address elimination of waste under lean production? Outsourced housekeeping Backflush Quality at the source Bottom-round management Info-matic warehouse networks Which of the following is a reason that there are disparities between a firm's learning curve rate and that of its industry? Learning curves don't reflect organizational learning. There may be procedural differences in the manner that different firms collect and
  • 33. report data. Companies don't always report sensitive data to outside agencies accurately. The starting points for different firms were different. The cumulative number of units produced is different. For which of the following should we use an X-bar chart based on sample means to monitor process quality? Grades in a freshman "pass/fail" course Number of units with missing operations Tire pressures in an auto assembly plant Vehicles passing emissions inspection Computer software errors Which of the following are the three major components of a queuing system? rev: 02_17_2017_QC_CS-79354 The number of customers the system serves, the number of steps in the service system, and how quickly customers exit the system The number of servers, the service speed, and the waiting line The number of customers and how they arrive, how customers exit the system, and the service system The service speed, the queue discipline, and the waiting line The source population, how customers exit the system, and the queuing discipline Which of the following basic types of process structures is one in which equipment or work processes are arranged according to the progressive steps by which the product is made? Assembly line Continuous process Work center Project Manufacturing cell Which of the following is one of the three contrasting approaches to delivering on-site service? Production-line approach Quality approach Professional approach Stock market approach Retail approach Which of the following is a measure of operations and supply management efficiency used by Wall Street? Current ratio Receivable turnover Financial leverage Earnings per share growth Dividend payout ratio When a company seeks to match the benefits of a successful position while maintaining its existing position in offering customers a variety of differing services, what is this process called? Inter-functional analysis Order qualifying Order winning Straddling Operations capability analysis Which of the following is a total measure of productivity? Output/(Labor + Capital + Energy)
  • 34. Output/Labor All of these Output/Materials Output/Inputs In the service- system design matrix, a face-to-face total customization service encounter is expected to have which of the following? Low degree of customer/server contact None of these Low production efficiency High production efficiency Low sales opportunity We would expect to see in a manufacturing cell layout which of the following? None of these Long production setup times Large teams who collectively do a small part of a finished product A small team of workers who turn out complete units of work More in-process inventory Which of the following is a major factor that distinguishes service design and development from manufacturing design and development? Capacity decisions are much more critical in manufacturing operations. Manufacturing is far more capital intensive than services. The service process and service product can be developed independently. The service package has the same legal protection available to manufactured goods. The service package is the major output of the development process. The customer order decoupling point determines the position of what in the supply chain? Orders Transportation facilities Inventory Customers Manufacturing facilities Machine breakdown and repair in a 12-machine factory having one repair mechanic would develop which type of queuing system line structure concerning machine breakdowns? Single channel, single phase None of these Multichannel, single phase Single channel, multiphase Multichannel, multiphase Assume the service rate for a queue in a truck- loading operation is 2 trucks per hour. Using the infinite queuing notion for the models presented in the textbook, which of the following is the average service time? 0.25 hour 0.5 hour 2 hours 1 hour None of these An assumption of learning curve theory is which of the following? Unit time will decrease at a decreasing rate. Unit time will hold constant. Unit time will increase at an increasing rate. Unit time will increase at a decreasing rate. Unit time will decrease at an increasing rate. The unit
  • 35. improvement factor for a 60 percent learning curve at 25 units is 0.0933. The first and second timings of a person doing a job are 5 minutes and 3 minutes respectively. Which of the following is the learning-adjusted time estimate for unit number 25? 0.0933 minute 9.33 minutes 3 minutes 4.665 minutes 0.4665 minute For which of the following should we use a p-chart to monitor process quality? Letter grades on a final examination Temperature of entrees in a restaurant Weight errors in cans of soup Errors in the length of a pencil Defective electrical switches You have been called in as a consultant to set up a Kanban control system. The first thing to do is to determine the number of Kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 150 per hour. You estimate the safety stock should be set at 25 percent of the demand during lead time. The tote trays used as containers can hold 8 units of stock, and the lead time it takes to replenish an order is 2 hours. Which of the following is the number of Kanban card sets necessary to support this situation? 94 68 42 47 89 Which of the following is a fixed-order-quantity inventory model? P model Periodic replenishment model The ABC model Economic order quantity model Cycle counting model Using the fixed-order-quantity model, which of the following is the total ordering cost of inventory given an annual demand of 36,000 units, a cost per order of $80, and a holding cost per unit per year of $4? $1,889 $2,267 $849 $2,400 $1,200 Assume there are five jobs (i.e., A, B, C, D, and E) that need to be sequenced in a production schedule. The remaining operating time necessary for completion of job A is 4 days (i.e., job A will take 4 more days to complete), B will take 7 days, C will take 8 days, D will take 2 days, and E will take 5 days. Which job should be scheduled first if you use the SOT priority rule for job sequencing? E B C D A Which of the following is a "focusing step" of Dr. Eli Goldratt's theory of constraints? Reinforce system constraints. If you have no system constraints, make
  • 36. some. Identify system constraints. Reduce system constraints. Support system constraints In implementing a lean production system you should work with suppliers to do which of the following? Make frequent deliveries. Calculate lead times. Achieve bottom-round management. Freeze windows. Use quality circles. For an activity in a CPM analysis, the early finish time is 20 and the late finish time is 20. Which of the following statements is true? The slack for this activity is 20. The activity's late start must happen before its early start. The activity is on the critical path. The duration of this task is 20. The duration of this task is zero. You have been placed in charge of a large project. Shortened communication lines are required to ensure quick resolution of problems as they arise. You recognize that the project is going to take a lot of time and require a lot of team pride, motivation, and commitment by all members. Which project management structure should you use in this situation? Pure project PERT Task force Functional project Matrix project Which of the following is not a principle of reengineering? Capture information many times, at the source and where it is interpreted. Treat geographically dispersed resources as though they were centralized. Merge information processing work into the work that produces the information. Link parallel activities instead of integrating their results. Organize around outcomes not tasks. Which of the following forecasting methodologies is considered a qualitative forecasting technique? Simple moving average Market research Exponential smoothing Linear regression Multiple regression A company wants to generate a forecast for unit demand for year 2014 using exponential smoothing. The actual demand in year 2013 was 120. The forecast demand in year 2013 was 110. Using these data and a smoothing constant alpha of 0.1, which of the following is the resulting year 2014 forecast value? 111 100 114 120 110 Maintaining a stable workforce working at a constant output rate while shortages and
  • 37. surpluses are absorbed by fluctuating inventory levels, order backlogs, and allowing lost sales is which of the following production planning strategies? Full employment Stable workforce, variable work hours Skill maintenance Level Chase What are two of the main objectives of ERP? Transaction processing and logistic optimizing Resource tracking and master schedule planning Product tracking and customer invoicing Transaction processing and decision support If the best operating level of a piece of equipment is at a rate of 400 units per hour and the actual output during an hour is 300 units, which of the following is the capacity cushion? 133 percent 25 percent 100 units per hour 125 percent 75 percent Under the lot-for-lot (L4L) lot sizing technique as used in MRP, we would expect which of the following? A consistent lag of supply behind demand Minimized carrying costs Minimized setup costs Minimized quality problems A just-in-time management philosophy A product tree can do which of the following? Help to compute component usage. Reduce product scrap. Reduce regular time labor. Locate raw material supplies. Reduce labor overtime. Very few products are moved without at least part of their journey being by which mode of transportation? Rail Highway Pipeline Water Air In Hau Lee's uncertainty framework to classify supply chains, a supply chain for innovative products with an evolving supply process is called which of the following? Responsive Efficient Agile Risk hedging Forward looking 1. Which of the following is a measure of operations and supply management efficiency used by Wall Street? Dividend payout ratio Receivable turnover Current ratio Financial leverage Earnings per share growth 2. An activity-system map is which of the following? A diagram that shows how a company's strategy is delivered to customers A timeline displaying major planned events A network guide to route airlines A facility layout schematic noting what is done where A listing of activities that make up a project 3. Which of the following is a total
  • 38. measure of productivity? Output/Materials Output/Labor Output/(Labor + Capital + Energy) All of these Output/Inputs 4. Which of the following approaches to service design is characterized by having the customer take a greater role in the production of the service? Quality approach Self-service approach Production-line approach Do-it-yourself approach Personal-attention approach 5. Which of the following basic types of production layout formats is one that has similar equipment or functions are grouped together? Workcenter layout Production line layout Group technology layout Manufacturing cell layout Assembly line layout 6. Which of the following is a characteristic that can be used to guide the design of service systems? Services are all similar. Services cannot be inventoried. Services businesses are inherently entrepreneurial. Even service businesses have internal services. Quality work means quality service. 7. An advantage of a make-to-stock process is which of the following? All units of output are unique. It features rapid delivery of a standard product. It combines the best features of other processes. It responds directly to customer orders. It allows the firm to avoid inventory costs. 8. Getting an autograph from a famous person might involve standing in which type of queuing line structure? Single channel, single phase None of these Single channel, multiphase Multichannel, multiphase Multichannel, single phase 9. For an infinite queuing situation, if the arrival rate for loading trucks is 5 trucks per hour, what is the mean time between arrivals? 2.5 hours 5 hours 0.2 hour 0.1 hour None of these 10. An assumption of learning curve theory is which of the following? Organizational learning is not included in learning theory. The time required to do a task will vary randomly each time the task is repeated. Unit time will decrease at an increasing rate. Learning will not be transferred from one worker to the next. The reduction in unit time will follow a predictable pattern. 11. A company's production process has an 80 percent learning curve rate. The process
  • 39. has produced 1,000 units to date. A process refinement is estimated to allow a future learning curve rate for the identical product of 75 percent. However, the initial unit made using the new process will take the same amount of time as the initial unit produced using the old process. At what point, using the new process, will the production rate exceed the production rate achieved by the old process? Before the 100th unit Before the 120th unit Before the 80th unit Before the 50th unit Before the 250th unit 12. For which of the following should we use a p-chart to monitor process quality? Grades in a freshman "pass/fail" course Temperatures in a classroom The dimensions of brick entering a kiln The weight of fluid in a container Lengths of boards cut in a mill 13. You have been called in as a consultant to set up a Kanban control system. The first thing to do is to determine the number of Kanban card sets needed. Your research shows that the expected demand during lead time for a particular component is 150 per hour. You estimate the safety stock should be set at 25 percent of the demand during lead time. The tote trays used as containers can hold 8 units of stock, and the lead time it takes to replenish an order is 2 hours. Which of the following is the number of Kanban card sets necessary to support this situation? 42 68 89 47 94 14. Which of the following is a fixed-time-period inventory model? Just-in-time model The EOQ model Periodic system model The Q model The least cost method 15. A company is planning for its financing needs and uses the basic fixed-order-quantity inventory model. Which of the following is the total cost (TC) of the inventory given an annual demand of 10,000, setup cost of $32, a holding cost per unit per year of $4, an EOQ of 400 units, and a cost per unit of inventory of $150? None of these $1,501,600 $1,498,200 $499,313 $500,687 A. $1,501,600 Q = 400. Average Inventory = Q/2 = 200. Holding cost/year = $4. Thus, annual holding cost = $800. Annual set-up cost = 10,000/400 = 25 x $32 = 800. Demand x cost per unit = 10,000 x $150 =
  • 40. 1,500,000. Hence, TC = $1,500,000 + 800 + 800 = $1,501,600. 16. Which of the following is a principle of work center scheduling? Reschedule every day. Once started, a job can and should be finished even if unavoidably interrupted. Assign the first worker to all of the days that require staffing. Achieve certainty in standards and routings. Give work centers less to do then their maximum. 17. Which of the following is a "focusing step" of Dr. Eli Goldratt's theory of constraints? Identify system constraints. Support system constraints. If you have no system constraints, make some. Reduce system constraints. Reinforce system constraints. 18. In designing a lean production facility layout, a designer should do which of the following? Locate flexible workstations offline. Balance capacity using job shop analysis. Design for work flow balance. Always keep operations on a single floor of the factory. Link operations through a push system. 19. A simple project listing of five activities and their respective time estimates are presented here: Using CPM, which activities make up the critical path? None of these A, B, D, E A, D, E A, C, B, D, E A, C, D, E 20. A company must perform a maintenance project consisting of seven activities. The activities, their predecessors, and their respective time estimates are presented here: Using CPM, which activities make up the critical path? A, C, B, F, E None of these A, B, D, F, G A, C, E, F, G A, D, E 21. Which of the following is not a problem definition tool from the operations consulting tool kit? Issue trees Five forces model Computer simulation Customer surveys Gap analysis 22. Which of the following is not one of the basic types of forecasting? Simulation Causal relationships Qualitative Time series analysis Force field analysis 23. A company has actual unit demand for three consecutive years of 124, 126, and 135. The respective forecasts for the same three years are 120, 120, and 130. Which of the following is the resulting MAD value that can be computed from these data? 3 1 15 123 5 C MAD = ABS[(124 - 120) + (126 - 120) + (135 - 130)]/3 = 15/3
  • 41. = 5. 24. From an operational perspective, yield management is most effective under which of the following circumstances? Inventory is perishable. The firm doing yield management is very profitable. Demand cannot be segmented by customer. Fixed costs are low, and variable costs are high. The customer is a "captive" of the system. 25. What is transaction processing? The decision support system used to efficiently handle multiple transactions The movement of paperwork through a system using a decision tree The scheduling of machinery to minimize time and scrap The posting and tracking of the detailed activities of a business 26. If the actual output of a piece of equipment during an hour is 500 units and its best operating level is at a rate of 400 units per hour, which of the following is the capacity utilization rate? 0.75 1.00 1.25 1.33 100 27. Which of the following is an input to the master production schedule (MPS)? Planned order schedules The bill of materials The aggregate plan The exception report Inventory records file 28. Which of the following is considered a primary report in an MRP system? Cycle counting reports Performance reports Planned order schedules Planning reports Exception reports 29. The centroid method for plant location uses which of the following data? Probabilities and payoffs Correlation matrix of existing facilities Volume of goods to be shipped between existing points Inbound transportation costs Transport times between facilities 30. In Hau Lee's uncertainty framework to classify supply chains, a supply chain for functional products with an evolving supply process is called which of the following? Responsive Forward looking Efficient Risk hedging Agile --------------------------------------------------------------------------------------- OPS 571 Assignment Week 5 Operations Forecasting (Tesla) FOR MORE CLASSES VISIT
  • 42. www.ops571genius.com Purpose of Assignment The purpose of this assignment is for students to learn how to apply Operations Forecasting. Assignment Steps Resources: Microsoft® Excel® Select a business operations dataset from the internet or other sources which can be used for forecasting in the University Library. Develop a minimum of three quantitative forecasts using Microsoft® Excel®. • Compare and contrast each quantitative forecast you develop. • Choose the one forecast you determine would be the best for the firm and be prepared to explain why you chose this. • Evaluate the impact this forecast would have on the firm from a financial metrics standpoint. Develop a 700-word report in which you describe your forecasting project including details on all the assignment steps. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Assignment Week 5 Operations Forecasting (Fork and Hoe Company) FOR MORE CLASSES VISIT www.ops571genius.com Purpose of Assignment The purpose of this assignment is for students to learn how to apply Operations Forecasting. Assignment Steps Resources: Microsoft® Excel® Select a business operations dataset from the internet or other sources which can be used for forecasting in the University Library. Develop a minimum of three quantitative
  • 43. forecasts using Microsoft® Excel®. • Compare and contrast each quantitative forecast you develop. • Choose the one forecast you determine would be the best for the firm and be prepared to explain why you chose this. • Evaluate the impact this forecast would have on the firm from a financial metrics standpoint. Develop a 700-word report in which you describe your forecasting project including details on all the assignment steps. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment. --------------------------------------------------------------------------------------- OPS 571 Assignment Operations Forecasting (2 Set) FOR MORE CLASSES VISIT www.ops571genius.com This Tutorial contains 2 Set of Papers Purpose of Assignment The purpose of this assignment is for students to learn how to apply Operations Forecasting. Assignment Steps Resources: Microsoft® Excel® Select a business operations dataset from the internet or other sources which can be used for forecasting in the University Library. Develop a minimum of three quantitative forecasts using Microsoft® Excel®. • Compare and contrast each quantitative forecast you develop. • Choose the one forecast you determine would be the best for the firm and be prepared to explain why you chose this. • Evaluate the impact this forecast would have on the firm from a financial metrics standpoint. Develop a 700-word report in which you describe your forecasting project including details on all the assignment steps. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.
  • 44. --------------------------------------------------------------------------------------- OPS 571 Assignment Critical Path FOR MORE CLASSES VISIT www.ops571genius.com a. Observe the critical path diagram. Why are there two arrows pointing to task F? b. Why is the critical path shown as A-B-E-G-I? How is the critical path defined? c. What would happen if activity F was revised to take 4 days instead of 2days? --------------------------------------------------------------------------------------------