Michelle Montminy has over 30 years of experience in creative design, landscaping, interior design, and floral and cake design. She has worked as a technical support team leader, health counselor, sales representative, and ESL instructor. The document provides details on her education and qualifications for a variety of creative and business-related roles.

1. Michelle Montminy
612-981 Gulf Place, Ottawa, ON K1K 3X9
(613) 612-9974
montminy22@hotmail.com
Creative Designer
My name is Michelle and my first love is Art. My truest enjoyment comes from creating and watching things grow,
whether they are people and ideas, talents and skills or plants and flowers. After spending time in the Far East I have
acquired a love of Oriental art, which is prevalent in many of my personal works. As well, I love to write, often eliciting
tears from clients, friends and family members many of whom refer to my works as “Hallmark moments”.
I have studied many mediums, all of which have offered my clients a myriad of opportunities
for me to express their sentiments. Commissioned works have included paintings, cards and
written works for anniversaries, corporate and military retirements and promotions, birthdays
and marriages. Some of the mediums used include but are not limited to:
* Landscape design and layout,
* Live and silk floral arrangements,
* Unique wedding cake designs, bouquets and corsages,
* Small business logos and media advertising,
* Pencil caricatures and portraits,
* Pastel and pencil landscapes and wall hangings,
* Interior designs,
* Oil and acrylic paintings.
Creative Design Consultant
Interior Designer
Private Contractor Quebec City, Quebec April 2004-Aug 2005
I was hired by a busy bachelor to design color schemes, traffic flow patterns, room layouts, and
furniture placements and to purchase the necessary items to create an exciting and appealing
home. Once the budget and details where approved, I implement those designs. (See portfolio)
Landscaping Architect
Private Contractor Quebec City, Quebec June 2003-Sept 2003
This landscaping contract consisted of both front yard curb appeal and backyard landscaping
around a lap-pool. The client’s desire was to enhance the resale value of his home and the
assurance of ease of care. (See portfolio)
Floral and Cake Designs
Wedding Floral and Cake Designs, Rockland, ON August 2005
This couple had dietary issues with traditional flour cakes. After learning of the unique
replacement cakes from past clients they approached me to create a unique cake for their
wedding and were able to enjoy the practical gift that this became. They also had me create
large flower arrangements for the church’s altar. (See portfolio)

2. Michelle Montminy Page 2 of 3
Any job worth doing is worth doing well, success follows from there.
Wedding Floral and Cake Designs, Inkerman, ON August 2001
This wedding was number 2 for the bride and she did not want to invest in a wedding cake. I
showed her what I had accomplished before and again created a unique replacement cake to be
used for pictures. Once she saw her cake, she asked that I also create her bridal bouquet,
bridesmaid’s bouquets, groomsmen’s corsages, the head table arrangement and the “Just
Married” sign. (See portfolio)
Wedding Cake Design, Ottawa, ON May 1995
This couple did not want a traditional cake stating that wedding cakes were a waste of
resources. I convinced them to allow me to create a unique replacement cake that they could
use for pictures but could later be taken apart to become a practical gift. They were thrilled.
(See portfolio)
Typesetter, Office Administrator
Keyline Studios Toronto, ON 1987-1990
My primary responsibilities were as a receptionist and office administrator. I was asked to
learn how to use a computer to provide in-house typesetting. I agreed and my employer bought
a Mac, software, a Linotronic postscript printer and photographic processor including
developing and fixative baths. I studied typesetting, software applications, photography and
chemical treatments and disposal. Within three months I was able to produce camera-ready-art
for several artists, reducing external typesetting costs and wait times by 25%.
Corporate and Managerial Experience
Booking Agent – Sales Coordinator
Bell Canada Ottawa, Ontario Nov 2013-Oct 2014
I provided frontline contact and support between our Bell Canada sales team and Property
Management (PM) clientele. I was responsible for the creation, maintenance and update of a
property matrix (around Ottawa and Gatineau) in Excel and the building of professional
relationships with PM, Office Managers and Landlords to ensure sales venues, in the form of
Information Sessions, on-site.
Customer Care Specialist
Global Crossing Montreal, Quebec Feb 2005-May 2005
In this position I was responsible for answering multiple telephone lines and assisting customers
to reserve teleconferencing sessions.
Technical and Software Support Team Leader
Nortel Networks Ottawa, ON 1991-2001
I was originally contracted for three months. The contract was extended three times until I was
hired full-time eventually working my way to Team Leader. As TL I was responsible for all
correspondence, meetings and minutes, documentation and reports on departmental activities,
as well as weekly and monthly updates on team projects and personnel to my Manager. My
team and I provided front-line customer support for graphics, printing, software, templates,
computer set-ups and technical problems for hundreds of documentation specialists throughout
Canada the US, the UK and Japan. As well as becoming a subject matter expert (SME) with
software, templates and printing standards I studied to become a corporate trainer and wrote a
new-hire course manual. I then travelled throughout the US and Canada delivering in-house
training programs.
Word Processor Operator
Employment and Immigration Hull, QC 1985-1986
My responsibilities included the research, development, deployment and documentation of new
and informal administrative procedures on an AES word processor, as well as administration
support, proofreading, editing and reception.

3. Michelle Montminy Page 3 of 3
Any job worth doing is worth doing well, success follows from there.
Sales and Customer Service Experience
Interior Design Sales Consultant
Sears Canada, Ottawa April 2009-2013
As a Custom Interior Design Consultant I advised, coordinated and developed the best possible
options, accessing client needs and budgetary demands, to decorate their homes. I was
responsible for in-home window covering and décor presentations, all paperwork, ordering,
financial approvals (cash, cheques, credit and Sears credit card applications) and assisted with
product installations as well as after sales customer satisfaction.
Health Counsellor
Herbal Magic Centre Director Ottawa, ON 2006-2007
My job was to motivate prospective clients, from diverse cultural backgrounds and professions,
to buy long-term healthcare programs. I prepared and delivered 1 to 3 hour information sessions
on the nutritional benefits of healthy eating, I researched meal plans, and nutritional
requirements for clientele on a daily basis, worked 10-hour shifts, covered absent employees,
worked overtime and weekends where required and improved sales by 85%.
Sales Representative - General Accounting
The Golden Locker Toronto, ON 1986-1987
As a salesperson I was responsible for the sales of high-end women’s fashions as well as
general accounting, ordering and invoicing and administrative duties. I was soon responsible for
a second location as manager and sole employee.
Special Events Coordinator
Sears Canada, Ottawa March 2008 - April 2009
I provided creative customer service to entice prospective customers to want/need to shop with
Sears, and compelled potential clients to become loyal customers through special promotions,
public and media relations, as well as advertising and telemarketing campaigns. I organized
and implemented in-store events such as fashion shows, customer- and employee-recognition
programs as well as coordinating and promoting seasonal events.
Teacher – ESL Instructor
Private Tutor Hong Kong, China 1990-1992
As a private tutor in Hong Kong I taught English as a Second Language (ESL). My students
were children and business professionals. I designed course curricula, researching and
developing required topics then writing or drawing all course materials, exercises, exams. I
traveled to individual’s homes or businesses to deliver individually tailored programs for each
student. (See portfolio)
Professional Development & Education
Nutritional Health and Herbal Supplements Seminar Usana - Ottawa, ON (2003)
Health and Nutritional Symposium Usana - Quebec City, QC (2002)
Adobe Frame&SGML – Certificate of Training Adobe Systems - Ottawa, ON (2001)
Adobe Acrobat 4.0 – Certificate of Training Adobe Systems - Ottawa, ON (2000)
Unicode and Info in PDF – Training Certificate PDF 2000 - Scottsdale, Arizona (2000)
Windows 95/ Outlook – Certification Productivity Point International - Ottawa, ON (1998)
ADEPT Editor Intro – Certificate of Training ArborText Inc. - Ottawa, ON (1997)
Public Speaking & Communication Skills Algonquin College - Ottawa, ON (1986)
Shorthand Stenographer – One year Certificate Program
*Computer Studies &Word Processing - Special Certification*
Algonquin College - Ottawa, Ontario (1984-1985)
Social Sciences Program – Two year Certificate Program
Psychology, Philosophy, Economics, History and English
St. Lawrence College (CEGEP) - Ste.-Foy, Quebec (1981-1982)