1. BETHANY A. RAMPP
www.linkedin.com/in/bethanyrampp, St. Paul, MNC: (651) 303-4663 | bethanyrampp@gmail.com
Summary
Extensive experience deliveringexcellent customer service in retail, restaurant and volunteer
roles with major restaurants and museums.
Proven ability to work with the generalpublic and team members to deliver a coordinated
customer service experience.
Volunteer Experience
Minnesota Science Museum Hubbs Center SchoolStore
Minnesota Children's Museum St. Joseph's Hospital
North Heights Lutheran Church
Experience
Sandwich Maker/Cashier Dec 2011 to Jun 2012
Transfer Road Deli － St. Paul,MN
Responsible for AM opener
Prepped the food,checked the dining room, stocked food items, emptied the trash,washed
dishes,
Provided guest service with food and beverage orders
Received and completed phone orders
Surveyed dining room for cleanliness and provided hostess/greeter customer service.
Dining Room Assistant Aug 2008 to Nov 2009
Pop Restaurant － St. Paul,MN
Assisted dining room hostess in locatingavailable tables for incomingdiners and seating guests and
answering phones.
Assisted customers by refilling beverages, bussingtables, clearing dishes, and maintained dining
room cleanliness.
Dining Room Assistant Apr 2008 to Dec 2009
Moscow on the Hill － St. Paul,MN
Seated incomingguests and provided menus.
Cleared dishes and provided beverages during service as needed.
Cleared and reset dining tables for next service.
Cleaned and vacuumed restaurant, maintained dish, silverware and ice stockthroughout the shift
and in preparation for next service.
Education
Professional Development 2017
Twin Cities RISE－St. Paul,MN

2. Empowerment Training, conflict resolution skills, interpersonalcommunication, and business soft skills.
GO Service Hospitality Training 2016
Dakota County TechnicalCollege － Rosemount,MN
Intensive 10 week program in hospitalityand guest services including a focuso on customer service in the
call center, medical, and hospitality/tourism industries.
Retail Customer Service Certificate 2014
Hubbs Center－St. Paul,MN
High School Diploma, General Studies
Irondale High School－New Brighton,MN
Technical Skills and Qualifications
NorthStar Certified Computer operation training, Customer Service Training,Microsoft Office (including
PowerPoint, Word, Outlook), Keyboarding 60 wpm, and Phone skills.