E governance in secretariat(sachivalaya vahini) is the Project initialed by Government of Karnataka, Bangalore through the help of Directorate of Information Technology (DIT) to promote e- governance & to introduce the concept of information and knowledge management.

1. E-governance in Secretariat
(Sachivalaya Vahini)

2. Introduction
Project initialed by Government of Karnataka, Bangalore through the
help of Directorate of Information Technology (DIT) to promote e-
governance & to introduce the concept of information and knowledge
management.
Connects more than 1000 computers across 40 secretariat departments
fulfilling needs of 6000 secretariat staff.
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3. E-governance in Secretariat
(Sachivalaya Vahini)
The objective of this project is to automate all major Office procedures
followed in all the departments of Karnataka Government Secretariat And
to maintain & process large volumes of data files.
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4. Services
1. Patra – letter monitoring system
2. Kadatha – file monitoring system
3. Mokaddame – court case monitoring system
4. Aayayaya – budget monitoring system
5. Sibbandi – personal information system
6. Customer support system
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5. 1. Patra – letter monitoring system(LMS)
Software package to manage large no of letters.
Status of letter received can be known.
Letters can be traced.
Pendency letters can be ascertained.
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6. 2. Kadatha – File monitoring system(FMS)
Software package to manage large no of files.
Files can be monitored & tracked.
Status of file can be known.
All the letters in the file can be viewed.
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7. 3. Mokaddame – Court case monitoring system
 Package to monitor court cases in which government is respondent.
Provides information about all cases file against government.
Due dates of cases can be known.
Various reports are generated.
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8. 4. Aayayaya – budget monitoring system(BMS)
Monitors proposals once the budgeted amount is allocated.
Budget allocation is maintained.
Sends/updates proposals issued by government.
Monthly review of expenditure is processed.
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9. 5.Sibbandi - Personal information system(PIS)
Captures all details of employees.
Details of employees can be searched.
Service history of employees can be known.
Leave details & retire period can be known.
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10. 6. Customer support system(CSS)
Complaints regarding hardware, network & application software can
be monitored.
Complaints can be lodged.
Status of complaints can be known.
Individuals complaints are displayed.
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11. Special features
Integration- All the described packages are integrated with one another.
Dashboard- Gives overall view regarding status of letters, files, court
cases, budget proposal and personnel related details.
Single login- Once logged in to one application, user can access other
application without need to login again.
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12. Management and security features
Runs on windows 2000 advanced server/sql server enterprise edition/VB6.0
MS Access 2000 platform
Centralized database server is maintained.
Only database user with restriced permission can access.
Database updation through “application roles”
Application accessibility through domain login.
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13. Training
NIC has trained more than 6000 secretariat staff of all levels.
80 demonstrations software were given to various departments.
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14. Implementation status
Patra- Used by all departments. More than 3 lakhs letters are being
monitored.
Kadatha- Used by all departments. More than 3 lakhs files are being
monitored.
Mokoddame- Used by forest, corporation and finance departments.
Sibbandi- Details of 3000 secretariat staff have been entered and
validation is going on.
CSS- Registering complain regarding secretariat LAN, hardware and
software problems. 14

15. Future enhancements
Web enabling
Knowledge management
Knowledge base
Public grievances system
Customer feedback system
Discussion board
Notice board 15

16. Conclusion
This case study shows different suits of software application in Karnataka
state secretariat at Bangalore.
This system can also be adopted in other state secretariats .
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17. Thank
You.
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