1. Shaniekq’a A. Robinson
722 Philadelphia Street, Indiana Pa 15701/ 3023 W. Fontain Street, Philadelphia, Pa 19121
267-443-0825/shaniekqa@gmail.com
Summary
Second year Graduate student pursuing a Master’s degree Teaching English to Speakers of Other Languages (TESOL). A
highly punctual, effective communicator seeking an Assistant Director in Multicultural affairs. Has two years of
experience in Program planning, Human Resources,and mock interviewing.
Software
 Microsoft (word, excel, publisher, and suite)
 Qualtrics evaluation and survey
 Social Media
 Lotus Notes/People soft
Education
Indiana University ofPennsylvania Indiana, PA
English
Bachelors of Arts
2014
Teaching English to Speakers of Other Languages (TESOL)
Masters of Arts
CGPA: 4.0
Relevant Coursework
ENGL: Introduction to TESOL
ENGL: Introduction to Research methods
ENGL: Instructional design, methods, and approaches
ENGL: Thesis and advanced research
ENGL: Second language literacy
ENGL: Cross-cultural communication
Professional Experience
The African American Cultural Center-IUP Indiana, Pa
Graduate Assistant- Program Coordinator 08/15- present
 Developed programs with staff that addressed many racial and multicultural issues on campus
 Coordinate programs that promotes multiculturalism and inclusion
 Established a series of panel discussions concerning important topics in African American culture
 Assisted in the implementation of fall 2015 Homecoming event
 Perform administrative duties such as filing, scanning, and producing documentations to distribute across campus
 Facilitate weekly meetings discussing recent and current events to implement
 Strategize with staff members on securing an effective environment for staff
 Represents The African American Culture Center in important events advocating for equal rights
 Assist in the promotion of events occurring at the center
 Coordinated and Assisted in planning trips for students to actively engage in
 Produce quality promotional fliers and advertised the AACC’s events on social media
 Produce weekly and monthly reports on programs, student evaluations, and finances
 Serves on the awards committee for pre-commencement ceremony

2.  Assist in coordination for the pre-commencement ceremony held each semester
 Delegate daily duties to student workers
 Assist in training new-hires and re-hires at the Center
Career and Development Center- IUP Indiana, Pa
Mock Interviewer 08/15-Present
 Conducted phone and in-person interviews with the interviewees
 Videotaped and audio-recorded interviewees during the interview
 Critiqued cover letters, resumes,and the videos/audiotaped interviews with the interviewees
 Calculated the scores from the interviews utilizing the school’s survey evaluation software
 Documented personnel profiles and submitted the folders electronically for approval
Philadelphia Housing Authority (PHA) Philadelphia, Pa
Human Resources Intern 05/15- 8/16
 Mastered PHA’s People soft and LOTUS Notes software
 Filed applications for new hires, re-hires, and terminated employees
 Attended meetings concerning PHA residents and ongoing projects
 Produced and presented at staff conferences as wellas session trainings
 Assisted in Interviewing candidates for internal and external positions at PHA
 Monitored and evaluated performances of staff members utilizing people-soft software
 Drafted a Standard Operations procedure for drug/alcohol suspicion
 Updated job descriptions for PHA positions for Administrative Clerks I and II
 Assisted in answering inquiries via telephone
 Proofread and edited documents for the department
 Audited represented employees hours utilizing Microsoft excel spreadsheets
 Attended meetings regarding grievances, arbitrations, and updates on PHA policies that may impact some or all
employees
 Held a training session regarding revisions to Fair and Labors Standards Act (FLSA) policies for the department
 Developed and facilitated an activity at a training session on teamwork
 Managed an investigation between union employees
 Drafted reports concerning PHA policies and procedures
Indiana University ofPennsylvania – Student Planner Program
Project Manager 01/14 – 5/14
 Facilitated monthly meetings to discuss current community projects
 Developed and distributed memorandums for Indiana County’s adopted Comprehensive Plan
 Faxed and scanned various documents
 Formatted and edited letters, reports, and all other correspondences from draft stage to final drafts
Volunteer Experience
Barak Obama Campaign 12’ Indiana, Pa
Student Volunteer 09/12 -10/12
 Worked collaboratively with the head leader in registering students to vote
 Distributed fliers to students on campus reminding them about election
 Answered inquiries related to the election and voting polls located on and off campus