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DIANA D. KIRKLAND
2555 N Franklin Street Philadelphia, PA 19133 I C: 267.444.6638 ddkirkland1964@gmail.com
EDUCATION
Peirce College, Philadelphia, PA
Bachelors of Science, Paralegal Studies (ABA Approved) Aug. 2015
 Honors: President’s Scholar, GPA: 3.93, Recd. Magna Cum Laude honors for Associate’s Degree
 Awards: President’s List, Dean’s List, Board of Trustee’s and, South Jersey ParalegalScholarship
Recipient 2013-2014
Philadelphia Association of Paralegals Scholarship Recipient 2015-2016
 Coursework: Legal Research: Bus. Orgs.; Family Law; Criminal Law; Tort Law; Ethics & Prof. Resp.;
LegalWriting (Basic and Advanced); Civil Lit.; and Legal Technology; Real EstateLaw
SELECTED EXPERIENCE
Banks Law, Philadelphia, PA
Social Security and Veteran’sDisability Paralegal 2015 – 2016
 Intake and interview of clients for SSD and veteran’s benefits
 Meet deadlines according to hearing dates by requesting client medical records using Needles
Management Software
 Preparation and submission of medical record invoices and requesting of W9 forms from providers
 Requesting medical information from client regarding their claims
 E-filing medical records to the Social Security Website and scheduling hearings with the Office of
Disability Determination and Review (ODAR).
 Processing and scanning incoming mail.
 Meeting with clients and processing their information through data entry and excellent customer
service.
 Typing at least 60 WPM and also providing excellent customer service.
Peirce College of Philadelphia 2012 - 2015
Work-Study Administrative Assistant to Dean of Students
 Type correspondence, answer multi-line phones, schedule tutoring for students; assist office staff
with daily office functions; perform excellent customer service
 Responsible for screening all calls and to gain approval from my supervisor to converse with students
 Receptionist duties entail scheduling and preparing for various student related events, such as
luncheons for the various honor societies; Chi Alpha Epsilon and Lex Honor Society; also categorizing
and filing of college related documents.
 Preparation and mailing of confidential discipline, academic jeopardy and plagiarism letters to
students
Coatesville PennsylvaniaVeterans Affairs Medical Center 2008 - 2009
Program Support Clerk/Department of Education
 Responsible for all receptionist duties; drafting of confidential medical letters to clients regarding
treatment and scheduling of appointments and conferences for different departments within the
hospital community
 Operation of copier, facsimile, and Dictaphone machines; executed mass mailings
Department of Public Welfare/ County AssistanceOffice, Philadelphia 2004 - 2008
Clerk-Typist II
 Performed data entry of confidential information in the Philadelphia County Assistance Office
database;

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 Issued SNAP benefits to clients consisting of food stamps, medical assistance, and cash.
MILITARY SERVICE
United States Navy 1988 - 1991
Petty Officer Third Class Yeoman (Administrative Assistant) – Pensacola, FL
 Served as Secretary for Captain of NTTC Corry Station responsible for preparation of enlisted
evaluations; ordering/distribution of supplies, customer service and data entry regarding service
men and women.
AWARDS & AFFILIATIONS
 Co-President, Peirce College Student Paralegal Association 2013 - 2015
 Peirce College Walker Center for Academic Excellence Shining Star Award 2013 - 2014
 Member, Philadelphia Association of Paralegals (PAP)(NFPA)(SJPA) 2014 - 2015
 Peirce College Ambassador, Chi Alpha Epsilon National Honor Society 2014 - 2015
 Peirce College New Student Orientation Model/Speaker 2014 - 2015
 Member Order of the Eastern Star 2015- Present
SKILLS & CERTIFICATIONS
 Experienced in MS Word, PowerPoint, Outlook, Excel, LexisNexis (Classic and Lexis Advanced),
Westlaw Classic and Westlaw Next
 Certificate of completion for Westlaw Next Research Training 2012