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HEALTH LITERACY AND
END OF LIFE PLANNING
kathyk@bestendings.com
KATHY KASTNER @kathykastner
kathyk@bestendings.com
KATHY KASTNER
• BestEndings.com – the only website for end of life education
developed by a patient/from patient’s point of view
• Author: Death Kills.. and other things I learned on the internet
• TEDtalk: Exit Laughing - on discovering palliative care
• Twitter Influencer: Journal of Medical Internet Research
• Stanford California: MedicineX ePatient Scholar; Patients 2.0
Presenter
• Patient-Advisor: Palliative and Supportive Care Steering Committees
• Published:
• Canadian Medical Association Journal
• Journal of Participatory Medicine
• Society of Teachers of Family Medicine (STFM) board member
• Managing Pain Video: Workshopped at STFM Conference
• Medication Safety Video: STFM Award Winner
• Journal of Palliative Medicine: Social Media Panelist
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
kathyk@bestendings.com
Famous (Extreme) Cases
Karen Ann Quinlan:
New Jersey 1976
Nancy Cruzan:
Missouri 1991
Terri Schiavo:
Florida 1998-2005
Hassan Rasouli:
Toronto 2010
kathyk@bestendings.com
 Don’t want to be a vegetable
 Don’t want to be a burden
 Pull the plug
 Let nature takes its course
kathyk@bestendings.com
kathyk@bestendings.com
Living Will
Advance Directive
Advance Directives
POLST:
Physician Orders for
Life Sustaining Treatment
MOLST:
Medical Orders for Life
Sustaining Treatment
kathyk@bestendings.com
 DNR
 CPR
 Heroic Measures
 Feeding Tubes
 Breathing Machines
 Dialysis
kathyk@bestendings.com
OBJECTIVES
Teach-back: Establish goal of Advance Directives, as
perceived by patients and families 15 minutes
Self-Awareness: how to improve end of life conversations
30 minutes
Discussion: interpretation of content on forms, identifying
health literacy issues 30 minutes
kathyk@bestendings.com @kathykastner
kathyk@bestendings.com
Goal of Advance
Directives
as perceived by
patients and families
15 minutes
kathyk@bestendings.com
“Health Literacy isn’t a
patient’s problem:
it’s a healthcare
professional’s problem”
Dr Diane Meier Director
Center to Advance Palliative Care
kathyk@bestendings.com
kathyk@bestendings.com
Self-Awareness:
How to improve
end of life
conversations.
30 minutes
kathyk@bestendings.com
Two aspects:
1.Language and
Terminology
1. Interpretation of intent
kathyk@bestendings.com
 Values
 Beliefs
 Goals of Care
kathyk@bestendings.com
kathyk@bestendings.com
 Quality of Life
 Suffering
 Hope
 Influences/Influencer
s
kathyk@bestendings.com
 Withhold
 Withdraw
 Futile Measures
 Heroic Measures
 Doing Everything
kathyk@bestendings.com
 Palliative
 Hospice
kathyk@bestendings.com
kathyk@bestendings.com
 Competent
 Capacity
kathyk@bestendings.com
 Surrogate
 Substitute
 Proxy
 Agent
kathyk@bestendings.com
“Science tells us
nothing about
the individual”
Dr Susan Pinker
kathyk@bestendings.com
kathyk@bestendings.com
Discussion:
Interpretation of content
on forms, identifying
health literacy issues
30 minutes
kathyk@bestendings.com
Death
Dying
Dead
Living
kathyk@bestendings.com
Living Will
Advance Directives:
Every State has a version
POLST
MOLST
kathyk@bestendings.com
kathyk@bestendings.com
Suggested Sources
Rebecca Sudore https://www.prepareforyourcare.org/page
Angelo Volandes https://www.acpdecisions.org/about/
Jessica Zitter http://jessicazitter.com/
Diane Meier https://www.capc.org/about/staff/diane-meier/
Steve Pantilat http://profiles.ucsf.edu/steven.pantilat
Atul Gawande http://atulgawande.com/book/being-mortal/
kathyk@bestendings.com
kathyk@bestendings.com
Kathy Kastner TEDx: Exit Laughing

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