These slides show what is diplomacy and how it plays a vital role in leadership

1. Diplomacy
BY KARMESH THAKKAR

2. Definition
Diplomacy is the art and practice of building and
maintaining relationships and conducting negotiations
with people using tact and mutual respect.
“Diplomacy is a art of letting somebody else have your
way.”
David Fost

4. Informational Skills ( They are required to
determine how to approach a situation)
1.Analysis:-
It is the ability to study and think critically about situations
2.Awareness
It is a ability to respect different cultures and customs. Diplomats with
the awareness skill recognize when situations and circumstances are
changing and adapt to meet that change. Awareness is also being
aware of what you do not know or understand and knowing how your
behavior affects others.

5. Informational Skills
Communication
It is the ability to articulate your position and listen
openly to others’ viewpoints. Determine where interest
overlap. Those with communication skills can also
confirm positions and use clear and appropriate
language to avoid misunderstandings.

6. Relationships Skills( required to work successfully with
others)
Leadership
It is the ability to make decisions using what information is
available. Leaders keep the big picture in mind and take steps to fill
gaps in knowledge and understaning.
Collaboration
It is ability to incorporate ideas the ideas of others and find
common ground. Collaborating involves taking cues from others
when formulating responses and making proposals.

7. Relational skills
Composure
It is ability to work with others in a professional manner
and calmly deal with the range of attitudes and behaviors
exhibited by counterparts, difficult partners, and
adversaries.

8. Operational Skills (It is required to take action)
Management
It is ability to use skills and strength of team members.
Know what tools and resources are available to meet
goals.
Innovation
It is ability to formulate alternatives and be flexible in
responses to unanticipated circumstances.

9. Operational Skills
Advocacy
It is ability to speak on behalf of and purse the goals and
mission. Speak up for those who are not in a position to
advocate for themselves.

10. Why diplomatic leadership
important?
Diplomatic leadership is important because it helps leaders to cope
with the challenges and opportunities of the digital age, such as
globalization, digitalization, and social change.
These trends have increased the complexity and interdependence of
the world, and require leaders to collaborate with multiple actors and
stakeholders, often across different cultures, sectors, and platforms,
Diplomatic leadership enables leaders to build trust, credibility, and
influence, and to foster a culture of cooperation and innovation.

11. Benefits of Diplomatic Leadership
It can bring many benefits to you and your organization, such
as enhancing your reputation and credibility as a leader,
strengthening relationships and networks, improving
performance and productivity, fostering a positive and
collaborative culture, and contributing to the common good.

12. How to be Diplomatic and Tactful
1. Set a Good example and be careful before
speaking
2. Create proper timing
3. Choose words wisely
4. Recognize Body language
5. Never react Emotionally

14. Seven Strategies for Diplomacy and Tact
1. Know your Goals
2. List any potential complaints from third Parties
3.While communicating listen to what the others say carefully
4. Negotiate
5. Strengthen your case by providing Time- frames
6. It the situation gets heated up, respond in a polite way
7. Focus on goals at all times