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Empathy in the Workplace
- 1. Empathy in the Workplace Karen Velasquez• 5.25.2017
- 2. Why? Authentic leaders also need to have empathy in order to be aware of others (Walumbwa, Avolio, Gardner, Wernsing, & Peterson, 2008
- 3. Investing in People Leaders today need to be more person- focused and be able to work with those not just in the next cubicle, but also with those in other buildings, or other countries. -Center for Creative Leadership. Many leadership theories suggest the ability to have and display empathy is an important part of leadership.
- 5. Empathetic emotion as rated from the leader’s subordinates positively predicts job performance ratings from the leader’s boss.
- 6. How? 1. Talk about empathy 2. Teach listening skills 3. En outage genuine perspective taking 4. Cultivate compassion 5.Support all managers
- 7. Empathetic leaders are assets to organizations, in part, because they are able to e ectively build and maintain relationships—a critical part of leading organizations anywhere in the world ©2016 Center for Creative Leadership. All rights reserved.