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RAVENSHAW UNIVERSITY
ORGANISATION BEHAVIOUR &
BUSINESS ETHICS- I (BBA – 2.3.20)
ASSIGNMENT
Submitted By :
GROUP 2
Submitted To :
MRS. LEENA P. SINGH
EMOTIONAL
INTELLIGENCE
 INTRODUCTION TO EMOTIONAL INTELLIGENCE
 WHY IS IT IMPORTANT ?
 4 COMPETENCIES
 ADVANTAGES
 DISADVANTAGES
 EFFECTS OF LOW EMOTIONAL INTELLIGENCE
 GENERAL ADVICE
CONTENTS
Introduction to
Emotional Intelligence
Emotional Intelligence (EI) or Emotional Quotient (EQ)
is the ability to…
Understand the needs and feelings of oneself and other people
Manage one’s own feelings
Respond to others in appropriate ways
Person with Low
Emotional
Intelligence
Person with High
Emotional
Intelligence
Why Is Emotional Intelligence
Important ?
Increases Team Perfrormance
Increases Leadership Ability
Improves Decision Making
Decreases Occupational Stress
Reduces Staff Turnover
Increases Personal Well-being
 Research shows that IQ can help you to be
SUCCESSFUL to the extent of 20 percent only in life.
The rest of 80 percent SUCCESS depends on Emotional
Intelligence (EQ).
 As compared to Intelligent Quotient
(IQ) , Emotional Intelligence (EI) is 4
times more important key factor for
success than IQ.
4 Competencies Of
Emotional Intelligence
Self Awareness
Social Awareness
Self Management
Relationships
SOCIAL
AWARENESS
SELF -
AWARENESS
RELATIONSHIPS
MANAGEMENT
SELF -
MANAGEMENT
• Emotional Self-Awareness
• Confidence
• Self-Assessment
• Empathy
• Organizational Awareness
• Tolerance
• Inspirational Leadership
• Teamwork
• Conflict Management
• Achievement Orientation
• Adaptability
• Emotional Self-Control
Improves relationships with colleagues
Maintains control
Lowers stress levels
Maintains motivation
Enables good communication and an ability to influence others
without conflict
Enhances reputation within the team and the organisation
Advantages of using
Emotional Intelligence
Cannot always be learned , though it can be developed
Is sometimes dismissed as being just another
management fad
Is ridiculed by people with low levels of emotional
intelligence
Disadvantages of using
Emotional Intelligence
Behavioural Issues
Misunderstanding
Negative Perceptions
Emotional Issues
Relationship Destruction
Effects Of Low
Emotional Intelligence
REASONING And ACCEPTING
Taking FEEDBACK With Ease
Body Language
Using EMOTIONS Appropriately
Admitting And Learning From Mistakes
Forgiving
General Advice
IF YOU ARE TUNED OUT OF YOUR
OWN EMOTIONS ,
YOU WILL BE POOR AT READING
THEM IN
OTHER PEOPLE
-DANIEL GOLEMAN
15 DBA 007
ROSHAN KUMAR SINGHI
15 DBA 008
SUBHASHREE KAR
15 DBA 009
SRADHANJALI NAYAK
15 DBA 010
MD. WAHID
15 DBA 011
SADIA ALAM
THANK
YOU
for
LISTENING TO
OUR PRESENTATION

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WHAT IS EMOTIONAL INTELLIGENCE ?

  • 1. RAVENSHAW UNIVERSITY ORGANISATION BEHAVIOUR & BUSINESS ETHICS- I (BBA – 2.3.20) ASSIGNMENT Submitted By : GROUP 2 Submitted To : MRS. LEENA P. SINGH
  • 3.  INTRODUCTION TO EMOTIONAL INTELLIGENCE  WHY IS IT IMPORTANT ?  4 COMPETENCIES  ADVANTAGES  DISADVANTAGES  EFFECTS OF LOW EMOTIONAL INTELLIGENCE  GENERAL ADVICE CONTENTS
  • 5. Emotional Intelligence (EI) or Emotional Quotient (EQ) is the ability to… Understand the needs and feelings of oneself and other people Manage one’s own feelings Respond to others in appropriate ways
  • 6. Person with Low Emotional Intelligence Person with High Emotional Intelligence
  • 7. Why Is Emotional Intelligence Important ? Increases Team Perfrormance Increases Leadership Ability Improves Decision Making Decreases Occupational Stress Reduces Staff Turnover Increases Personal Well-being
  • 8.  Research shows that IQ can help you to be SUCCESSFUL to the extent of 20 percent only in life. The rest of 80 percent SUCCESS depends on Emotional Intelligence (EQ).  As compared to Intelligent Quotient (IQ) , Emotional Intelligence (EI) is 4 times more important key factor for success than IQ.
  • 9. 4 Competencies Of Emotional Intelligence Self Awareness Social Awareness Self Management Relationships
  • 10. SOCIAL AWARENESS SELF - AWARENESS RELATIONSHIPS MANAGEMENT SELF - MANAGEMENT • Emotional Self-Awareness • Confidence • Self-Assessment • Empathy • Organizational Awareness • Tolerance • Inspirational Leadership • Teamwork • Conflict Management • Achievement Orientation • Adaptability • Emotional Self-Control
  • 11. Improves relationships with colleagues Maintains control Lowers stress levels Maintains motivation Enables good communication and an ability to influence others without conflict Enhances reputation within the team and the organisation Advantages of using Emotional Intelligence
  • 12. Cannot always be learned , though it can be developed Is sometimes dismissed as being just another management fad Is ridiculed by people with low levels of emotional intelligence Disadvantages of using Emotional Intelligence
  • 13. Behavioural Issues Misunderstanding Negative Perceptions Emotional Issues Relationship Destruction Effects Of Low Emotional Intelligence
  • 14. REASONING And ACCEPTING Taking FEEDBACK With Ease Body Language Using EMOTIONS Appropriately Admitting And Learning From Mistakes Forgiving General Advice
  • 15. IF YOU ARE TUNED OUT OF YOUR OWN EMOTIONS , YOU WILL BE POOR AT READING THEM IN OTHER PEOPLE -DANIEL GOLEMAN
  • 16. 15 DBA 007 ROSHAN KUMAR SINGHI 15 DBA 008 SUBHASHREE KAR 15 DBA 009 SRADHANJALI NAYAK 15 DBA 010 MD. WAHID 15 DBA 011 SADIA ALAM THANK YOU for LISTENING TO OUR PRESENTATION