Karen Grossman's 30+ Years Experience in Pet Retail Management
1. Karen Grossman
3610 Gardens Parkway #804A
Palm Beach Gardens, FL 33410
karendogs5@yahoo.com
ACCOMPLISHMENTS
• Owned and operated the first store in New York City dedicated to pets AND their
owners, including the design and sales of jewelry and accessories for both sets of
customers with a grooming salon for the dogs
• Developed retail management skills that led to retention over a 30 year period of a core
staff of 15 employees out of a total of 22 associates
• Started a small business on a $10,000 investment out of an apartment and nurtured it to a
gross revenue of $2,000,000.00 with a profit margin of 20% based on excellent customer
service and an ability to stay ahead of market trends
• Learned the art of public relations and was able to build media relationships in print, TV
and the press, to create branding opportunities to support business profits even in
economic downturns
PROFESSIONAL EXPERIENCE
Jewelry Designer (Palm Beach County) 2010-2015
• Received a Certified Jeweler certification from the Gemological Institute of America
• Sales Representative for Tresor Fine Jewelry by Puja- Trade Shows, show room and trunk
shows
Designed a semi-precious contemporary jewelry line intended for limited distribution at
boutiques around the country, produced in India
Responsibility for financial backing, design, production run, sales and inventory control
2. Lap of Luxury (Delray Beach) 2005-
2010 Owner
• Opened, owned and operated an upscale retail pet boutique for grooming and products
Hired and managed a staff of 8 for sales and grooming salon
Designed pet accessories including pet jewelry and carriers (some price tags over
$1,000.00 retail), picture frames, hand painted bowls and pet houses etc and sourced
other designers for similar items to cater to upscale clientele
Built retail brand with coverage in Florida press including articles in Best of Boca
magazine.
Successfully attained sales of -1,000,000-- with profits of 12%
Karen’s For People + Pets (New York City, NY) 1975-2005
Owner
• Owned and operated one of the most successful pet/people boutiques in New York City
Responsibility for staff, accounting, merchandising and inventory, grooming salon,
public relations and design of store and private label items
Handled trunk shows and special events and press events
Named Best Pet Boutique by the Robb Report
In a store of 1700 square feet, had yearly volume of $2,000,000
Built private client list that included 12,000 individuals
Washington University St. Louis, MI Art