1. Kara Diane Cornelius
39077 Howard Canyon Rd
PO Box 281
Corbett, OR 97019
H-(503)695-5374
C-(503)877-5969
kara.cornelius@aol.com
Experience:
Avis Budget Group, Portland, OR (May 2015-Present)
Rental Sales Agent
I assist corporate customers with preferred rental services, returns, adjustments,
exchanges in a timely manner. I answer multi-line phones, take cash payments, balance
and deposit cash drawer, file voucher and coupon payment forms, and check in/out
manifests. I assist with mini-leases and extended rentals. I ensure customers are
satisfied by assisting them with their bill, making reservations, and making sure they are
in the right vehicle based off their needs.
XEROX (Sprint Call Center), Portland, OR (March 2015-May 2015)
Customer Care Representative
I answered incoming calls from customers about their bill, trouble with phones, tablets or
other devices sprint offers. I had to troubleshoot devices, fix errors, multitasked and
toggled between windows on the computer. I ensured the customers were on the most
cost effective price plan for their devices. Returned calls if we got disconnected. I made
efficient notes in the customer’s account for future reference. I ensured that we had
satisfied customers.
Nicole Richards, Fresno, CA (Jan 2014 to May 2014)
Property Manager
I maintained property rental by advertising and filling vacancies; negotiating and
enforcing leases; maintaining and securing premises. I was on call 24 hours a day for
emergencies.
Saroyan Elementary School, Fresno, CA (Aug 2007 to May 2014)
Volunteer/Board Member
I volunteered my time over the last seven years as an office assistant, teachers
assistant, board member (several positions), and assisted in the snack bar and at other
school functions as a cashier. Other duties include: answering multi-lined phones, taking
messages and returning phone calls, address parent concerns and/or questions, filing,
making copies, and paperwork. I maintained effective communication skills with
customers, parents and staff. I worked effectively and efficiently with a team. I
maintained a properly organized work environment. Helped follow through on many
goals set forth by the district for the school.
Childcare provider, Fresno, CA (2000-May 2014)

2. I maintain a clean and safe environment for children of all ages. I prepared healthy
snacks or meals; I did light housekeeping, and help school age children with homework.
It is on an on-call basis but can provide references.
Sierra Woods Apartments, Sanger, CA (Sep 2002 to Aug 2004)
Assistant Manager
Made appointments to view apartment homes and for maintenance, scheduled and
performed walk-throughs, accepted payments, answered phones, filed paperwork,
followed California states rental laws; proper policies and procedures to ensure safety
and security of tenants.
Education:
Bachelors
National University; Fresno, CA US; Present
Associates
San Joaquin Valley College; Fresno, CA US; Jun 2007
Licenses & Certifications:
Pharmacy Technicians- Current in California State until Dec 2015