1. Trina Hernandez
(720)-882-5160 | Westminster, CO | trinamhernandez72@gmail.com
Summary
Read, write and fluent in Spanish. Trustworthy, ethical, discreet, confident and poised with
interaction of individuals at all levels. Years of customer service, hospitality, and home health
care increased by ability to be detail-oriented and multi-task effectively.
Skills
• Customer Service
• Home Health
Care
• Call Center
• Home Maker
• Bilingual
• Hospitality
• Cashier
•
Education
Associates of Applied Science in Business Administration 10/2016
Westwood College Denver, CO
Associates of Applied Science in Business Administration 10/2007
Everest College Thornton, CO
Experience
Telephone Operator November/2041-Present
Dupree & Company Denver, CO
Responsibilities included scheduling drivers to pick up donated household items for Veterans
daily.
Sales Agent 1/2014-October 2014
Metro News Service Wheat Ridge, CO
Provide customer service for established clients with complaints and provide information about
what the company offers.
Personal Care Provider 1/2011-Present
Colorado Spirit Home Care, Inc. City, ST
Responsibilities are performed at a place of residence and may include, making beds, doing laundry, washing
dishes and preparing meals.
Customer Service 8/2010-9/2010
Dupree & Company Thornton, CO
Responsibilities included scheduling drivers to pick up donated household items for Veterans
daily.
Customer Service 8/2008-5/2009
eCreek Solutions Group Denver, CO
Call center environment for Dish Network that included resolving inbound customer complaints
and acquiring new clients through outbound calls.