1. Personal Information.
Name : Kapil Mahajan
Date of Birth : 17th June 1980
Nationality : Indian
Marital Status : Single
Address : Dhalpur,Kullu(H.P) India
Mobile : + 91 97361 32221
Email : Kaps1983@hotmail.com
Educational Background.
* Bachelor of arts from H.P University 1997- 2000
* 3 years diploma in hospitality management from NIIHM 2000-2003
* 3 years diploma in computer applications.
* 3 years hospitality diploma from American Hotel and Motel Association.
Career History.
* 6 Months industrial training with Hotel Holiday Inn,Manali.
* Housekeeping assistant with The Oberoi Rajvilas,Jaipur,India 2003-2005
* Cabin Crew with Air India Express 2005-2006
* Cabin Services Director with Qatar Airways 2006-2015
Key Skills.
* Leadership qualities.
* Team Work.
* To work under stressful conditions.
* Ability to work with different nationalities.
* Knowledge of food and wines.

2. * Knowledge about hotel management.
Professional Profile.
An extremely motivated and resourceful,Cabin Crew member with over twelve years of
experience in providing an excellent quality of customer service,showing pride in the
service delievered.I am confident in communicating with a wide range of people from
different countries.Able to contribute well to any team and communicating with the
managers,articulate and have a passion for the work i do.
Worked with the oberoi Rajvlas as houskeeping assistant and as a butler.Taking care of
hotel gusetrooms ,public areas cleanliness and mentaining high standrads.
Experience of working as a team leader with diffretent nationalities.Directing
,monitoring and supevising cabin crew activities and cabin services.Doing appraisals and
assessments of the team.Checking the performance of the team and making the reports
about the flight and crew overall performance and forwarding it to the higher
management.Attended many training for performance enhancements of the team and
myself.Good Knowledge of food and beverages.Handling customer complaints
professionally.Conducting pre flight briefings of the team.Taking care of the personal
grooming standrds of the team which was part of cabin crew life stayle.Travelled to
almost sixty countries.Passion for fashion , cosmetics and luxury brands.
Looking for an opportunity to progress my career ,develop my skills in order for me to
continue doing my best for an organisation that takes pride in its staff.