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The Details
are in the Data
Lisa Giglio
VP, Global Payroll
Strategy and
Operations
99%
Serving
of Fortune 500 Companies
145,000+
Employees in 80 Countries
7
Consists of
Technology Leaders
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
OUR GLOBAL PAYROLL MISSION
Consistent,
On-Time and
Accurate Payroll
Team of
Payroll
Experts
Create a Positive Team
Member Experience
Valued
Business
Partner
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
SEPTEMBER 2016
Dell and EMC Merge
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
SEPTEMBER 2016
Dell and EMC Merge
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
SEPTEMBER 2016
Dell and EMC Merge
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
SEPTEMBER 2016
Dell and EMC Merge
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
Employee Data Access Employment Data
Enter Time DataHR Legacy Systems
Variable Pay Time Systems
Payroll Systems
Payroll Output Recipients
Payroll Processing
Payroll Outputs
EMPLOYEES LEADERS
LEGACY DELL ENVIRONMENT
Access Employment Data
Enter Time DataHR Legacy Systems
Variable Pay Time Systems
Payroll Systems
Payroll Output Recipients
Payroll Processing
Payroll Outputs
EMPLOYEES LEADERS
LEGACY EMC ENVIRONMENT
Employee Data
EEs & Leaders EEs & Leaders
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
GLOBAL PAYROLL
is at the center of everything!
MA&D
Activity
HR/Talent
Compensation and
Benefits
Compliance
Time and
Attendance
My HR
Service Now
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
Aligned
Pay Cycles
Aligned Country
Calendars
Implemented a Single HCM
System
PREPARING FOR A SINGLE PAYROLL PLATFORM
September 2016 - 2017
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
SIDE BY SIDE COMPARE AND MAPPING
DRIVE INCREASED AUTOMATION
REVIEW ADP PRODUCT
AND SERVICE OFFERINGS
DESIGN HARMONIZED PROCESSES
Eliminate manual processes
Automate integrations direct to ADP
Payroll platform and data consolidation
Prepare data for analysis
Use ADP platforms and tools
Improve planning through data driven insights
Enhance team experience
ACTION PLANGOALS
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
SIDE BY SIDE COMPARE AND MAPPING
DRIVE INCREASED AUTOMATION
REVIEW ADP PRODUCT
AND SERVICE OFFERINGS
DESIGN HARMONIZED PROCESSES
Eliminate manual processes
Automate integrations direct to ADP
Payroll platform and data consolidation
Prepare data for analysis
Use ADP platforms and tools
Improve planning through data driven insights
Enhance team experience
ACTION PLANGOALS
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
SIDE BY SIDE COMPARE AND MAPPING
DRIVE INCREASED AUTOMATION
REVIEW ADP PRODUCT
AND SERVICE OFFERINGS
DESIGN HARMONIZED PROCESSES
Eliminate manual processes
Automate integrations direct to ADP
Payroll platform and data consolidation
Prepare data for analysis
Use ADP platforms and tools
Improve planning through data driven insights
Enhance team experience
ACTION PLANGOALS
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
SIDE BY SIDE COMPARE AND MAPPING
DRIVE INCREASED AUTOMATION
REVIEW ADP PRODUCT
AND SERVICE OFFERINGS
DESIGN HARMONIZED PROCESSES
Eliminate manual processes
Automate integrations direct to ADP
Payroll platform and data consolidation
Prepare data for analysis
Use ADP platforms and tools
Improve planning through data driven insights
Enhance team experience
ACTION PLANGOALS
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
JANUARY 1 2019
ADP PAYROLL PLATFORM HARMONIZATION
OUR RESULTS
22 COUNTRIES FOR 65K EMPLOYEES
9 STREAMLINE
COUNTRIES 1 CANADA
PAY@WORK
2 USA AND
PUERTO RICO 10 GLOBALVIEW
COUNTRIES
24 COUNTRIES FOR 88K EMPLOYEES
2K EEs 1.5K EEs
46K EEs 16K EEs
APRIL 1 2019
2
GLOBALVIEW
COUNTRIES
23K EEs
Go-live dates from February 1, 2018 to January 1, 2019
9 GlobalView countries in APJ and
5 Streamline countries in EMEA to go
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
BEFORE
USER EXPERIENCE
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
*Sample data
AFTER
*Sample data
USER EXPERIENCE
*Sample data
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
80%Positive 4 and 5 Star Ratings Since New Portal Launch
5 STAR 4 STAR 3 STAR 2 STAR 1 STAR
Love how
SIMPLE
this is to use!
Give me an option for a
SIXTH STAR?
Site is pretty
INTUITIVE.
I found everything I
needed quickly.
Love the new look and functionality!
HUGE IMPROVEMENT.
EXCELLENT.
Easy to use, very informative,
provides great insight.
Simple and
VISUALLY PLEASING.
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
Each Country to Enter
Their Data Monthly
Lots of Reminders!
Manual Data Entry
By Legal Entity
COLLECTING
GLOBAL METRICS
BEFORE
ADMINISTRATOR EXPERIENCE
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
*Sample data
From Manual to
Automated
Single Data Source for
Better Reporting
Ability to be
More Strategic
GLOBALVIEW
INSIGHTS
DASHBOARD
IMPROVED ADMINISTRATOR EXPERIENCE
AFTER
*Sample data
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
ADP GLOBALVIEW
REPORTING
Real-Time Payroll
Results in the Dell EMC
Environment
Inspects Preliminary Data
and Finds Errors Before
Posting Final Results
120 Pre-Defined
Reports
Goal is to Define a
Consistent Playbook for
our Analysts
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
TEAMWORK
Makes the Dream Work
MAKE IT SIMPLE
for Employees to Find What
They’re Looking for
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
INSIGHT DASHBOARD
CREATE REPORTING
SUB-CATEGORIES
CUSTOMIZE
DASHBOARD
DRIVE
ADOPTION
ADD ADDITIONAL
HCM DATA
KEY
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
PREVIEW DATA TO
SPOT LEAKAGE
ROOT CAUSE
ANALYSIS
ROBOTICS AND SMART ANALYTICS
KEY
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

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Dell - The Details Are in the Data

  • 1. The Details are in the Data Lisa Giglio VP, Global Payroll Strategy and Operations
  • 2. 99% Serving of Fortune 500 Companies 145,000+ Employees in 80 Countries 7 Consists of Technology Leaders OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 3. OUR GLOBAL PAYROLL MISSION Consistent, On-Time and Accurate Payroll Team of Payroll Experts Create a Positive Team Member Experience Valued Business Partner OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 4. SEPTEMBER 2016 Dell and EMC Merge OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 5. SEPTEMBER 2016 Dell and EMC Merge OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 6. SEPTEMBER 2016 Dell and EMC Merge OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 7. SEPTEMBER 2016 Dell and EMC Merge OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 8. Employee Data Access Employment Data Enter Time DataHR Legacy Systems Variable Pay Time Systems Payroll Systems Payroll Output Recipients Payroll Processing Payroll Outputs EMPLOYEES LEADERS LEGACY DELL ENVIRONMENT Access Employment Data Enter Time DataHR Legacy Systems Variable Pay Time Systems Payroll Systems Payroll Output Recipients Payroll Processing Payroll Outputs EMPLOYEES LEADERS LEGACY EMC ENVIRONMENT Employee Data EEs & Leaders EEs & Leaders OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 9. GLOBAL PAYROLL is at the center of everything! MA&D Activity HR/Talent Compensation and Benefits Compliance Time and Attendance My HR Service Now OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 10. Aligned Pay Cycles Aligned Country Calendars Implemented a Single HCM System PREPARING FOR A SINGLE PAYROLL PLATFORM September 2016 - 2017 OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 11. SIDE BY SIDE COMPARE AND MAPPING DRIVE INCREASED AUTOMATION REVIEW ADP PRODUCT AND SERVICE OFFERINGS DESIGN HARMONIZED PROCESSES Eliminate manual processes Automate integrations direct to ADP Payroll platform and data consolidation Prepare data for analysis Use ADP platforms and tools Improve planning through data driven insights Enhance team experience ACTION PLANGOALS OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 12. SIDE BY SIDE COMPARE AND MAPPING DRIVE INCREASED AUTOMATION REVIEW ADP PRODUCT AND SERVICE OFFERINGS DESIGN HARMONIZED PROCESSES Eliminate manual processes Automate integrations direct to ADP Payroll platform and data consolidation Prepare data for analysis Use ADP platforms and tools Improve planning through data driven insights Enhance team experience ACTION PLANGOALS OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 13. SIDE BY SIDE COMPARE AND MAPPING DRIVE INCREASED AUTOMATION REVIEW ADP PRODUCT AND SERVICE OFFERINGS DESIGN HARMONIZED PROCESSES Eliminate manual processes Automate integrations direct to ADP Payroll platform and data consolidation Prepare data for analysis Use ADP platforms and tools Improve planning through data driven insights Enhance team experience ACTION PLANGOALS OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 14. SIDE BY SIDE COMPARE AND MAPPING DRIVE INCREASED AUTOMATION REVIEW ADP PRODUCT AND SERVICE OFFERINGS DESIGN HARMONIZED PROCESSES Eliminate manual processes Automate integrations direct to ADP Payroll platform and data consolidation Prepare data for analysis Use ADP platforms and tools Improve planning through data driven insights Enhance team experience ACTION PLANGOALS OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 15. JANUARY 1 2019 ADP PAYROLL PLATFORM HARMONIZATION OUR RESULTS 22 COUNTRIES FOR 65K EMPLOYEES 9 STREAMLINE COUNTRIES 1 CANADA PAY@WORK 2 USA AND PUERTO RICO 10 GLOBALVIEW COUNTRIES 24 COUNTRIES FOR 88K EMPLOYEES 2K EEs 1.5K EEs 46K EEs 16K EEs APRIL 1 2019 2 GLOBALVIEW COUNTRIES 23K EEs Go-live dates from February 1, 2018 to January 1, 2019 9 GlobalView countries in APJ and 5 Streamline countries in EMEA to go OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 16. BEFORE USER EXPERIENCE OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT *Sample data
  • 17. AFTER *Sample data USER EXPERIENCE *Sample data OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT
  • 18. 80%Positive 4 and 5 Star Ratings Since New Portal Launch 5 STAR 4 STAR 3 STAR 2 STAR 1 STAR Love how SIMPLE this is to use! Give me an option for a SIXTH STAR? Site is pretty INTUITIVE. I found everything I needed quickly. Love the new look and functionality! HUGE IMPROVEMENT. EXCELLENT. Easy to use, very informative, provides great insight. Simple and VISUALLY PLEASING. OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 19. Each Country to Enter Their Data Monthly Lots of Reminders! Manual Data Entry By Legal Entity COLLECTING GLOBAL METRICS BEFORE ADMINISTRATOR EXPERIENCE OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT *Sample data
  • 20. From Manual to Automated Single Data Source for Better Reporting Ability to be More Strategic GLOBALVIEW INSIGHTS DASHBOARD IMPROVED ADMINISTRATOR EXPERIENCE AFTER *Sample data OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 21. ADP GLOBALVIEW REPORTING Real-Time Payroll Results in the Dell EMC Environment Inspects Preliminary Data and Finds Errors Before Posting Final Results 120 Pre-Defined Reports Goal is to Define a Consistent Playbook for our Analysts OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 22. TEAMWORK Makes the Dream Work MAKE IT SIMPLE for Employees to Find What They’re Looking for OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 23. INSIGHT DASHBOARD CREATE REPORTING SUB-CATEGORIES CUSTOMIZE DASHBOARD DRIVE ADOPTION ADD ADDITIONAL HCM DATA KEY OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT
  • 24. PREVIEW DATA TO SPOT LEAKAGE ROOT CAUSE ANALYSIS ROBOTICS AND SMART ANALYTICS KEY OUR JOURNEY RESULT S KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT