1. JUSTIN TIMMONS 607 N. Sunway Drive
Gilbert, AZ 85233
(480) 708-0876
TimmonsJustin09@gmail.com
Offering more than 11 years of
experience providing senior-
level sales and operations
leadership in Healthcare
Technology and Cost
Management. Expertise
includes Managed Health
Care, Pharmacy Benefit
Management, PPO, Claims
Adjudication, Sales
Management, Sales
Forecasting and Planning,
Project Management,
Mediation, Software
Development and HIPAA
Compliance.
Expertise
Sales Management &
Training
Operations Management
Managed Health Care
Strategic Sales
Forecasting & Planning
P&L Management
Cross-functional Team
Leadership
Software Development
Project Management
Cloud-Based Software
Solutions
Channel Management
Key Account Management
Information Technology
Go-To-Market Plans
Startup Environments
SCRUM Framework
Contract Negotiations
Business Plan
Development
Client Retention
Director of Sales and Marketing
Area of Emphasis – Healthcare Technology & Cost Management
Seasoned healthcare executive with extensive experience managing all functional areas
of operations for companies in the healthcare cost management industry. Well-developed
skills overseeing Sales and Marketing, Operations, IT Development, Project
Management, PPO Relations, and Customer Service. Dedicated leader with outstanding
communication, time management, and problem-solving skills.
Start-up Sales Growth: Proven track record of success growing sales of startup
companies. Grew sales from $0 to $3 Million at Trilogy Health Care Solutions.
Sales and Operations Strategy: Successfully implemented an iterative Scrum
framework methodology to develop sales and marketing strategies within proper
market channels, ensuring successful market entry.
Project Management and Client Retention: Extensive experience managing
complex IT projects from inception through completion and building and
maintaining strong client relationships.
Experience
TRILOGY HEALTH CARE SOLUTIONS — Scottsdale, AZ September 2009 – Present
Provides industry-leading cost management solutions that coordinate a variety of
products and resources to manage and secure optimal savings for out-of-network
medical claims.
Vice President of Sales/Chief Operating Officer/Partner
Manage and oversee all sales and marketing efforts for the company as well as
business processes; report directly to the Board of Directors. Collaborate extensively
with the Vice President of Claims, Chief Information Officer, Director of Client
Relations, and Director of Sales to identify methods to increase sales, reduce costs,
and improve the efficiency of business processes.
Create and implement the strategic direction for the company regarding software
development and client relations.
Provide training and ongoing mentorship for Claims Negotiators, Sales Team,
and Customer Service Team.
Collaborate with the executive leadership team to create quarterly and end-of-
year budgets and forecasts.
Key Accomplishments
Founded the company in 2009; grew sales from $0 to $650,000 in the first fiscal
year, and to $3 Million in 2015.
Managed multiple proprietary software development projects including intranet
and strategic benchmarking system for complex reimbursement determinations.
Created a relationship with the Center for Medicare Services (CMS) for
cooperative API development.
2. Strategies
JUSTIN TIMMONS Résumé – Page 2 of 2
Career Progression, Continued
GLOBAL CLAIM RESOURCES — Scottsdale, AZ August 2006 – August 2009
3. A PPO network that provides negotiation, bill review, and audit for medical claims cost management to payer clients.
Vice President of Sales and Marketing/Operations Manager
Oversaw multiple operational departments for the company including Sales and Marketing, IT Development, Project
Management, PPO Relations, and Customer Service. Managed a staff of 21 employees and reported directly to the
CEO.
Created and implemented all sales and marketing strategies for the company including sales goals, budgets, and
forecasts.
Cultivated new business opportunities by participating in multiple user groups, attending conferences and summits,
executing drip marketing campaigns, and traveling to entertain clients.
Developed an individualized claim strategy and support for the Claims Department.
Corresponded with provider Legal Departments and with clients for complex claims.
Key Accomplishments
Successfully grew sales revenue from a net of $1.4 Million to $2.7 Million in 3 years.
Software Development: End-to-end sales software Aspire, Surveyor, and CSR tracking.
Created a Discount Retention Program (DRP) to capture discount loss revenue utilizing Surveyor to provide
network and discount availability.
Implemented a Wellness Program for a mindful and well office environment that would promote healthy lifestyle
choices, strong revenue, prosperity, and long-term friendships.
Implemented EDI 837 file translator to our proprietary claims manager tool transfer allowing for instant HIPAA
compliant file transfer.
IBM — Tempe, AZ August 2003 – August 2006
Territory Manager II
Performed all aspects of new business development, specializing in IBM X-series server configuration, Websphere,
and VM Ware. Managed a personal portfolio of business that generated more than $2 Million in annual sales revenue.
Delivered PCD rollout solutions for PC and Notebook, including leasing and custom imaging for enterprise clients.
Key Accomplishments
Grew sales revenue from $700,000 to $2.1 Million.
No. 1 Ranked Territory Manager on the team for 20 of 36 months.
HOSPITALITY STAFFING SOLUTIONS — Phoenix, AZ July 2001 – July 2003
Sales Manager/Officer Manager
Supervised a team of 450 temporary employees; reported directly to the company owner; staffed 100+ employees at
events for the Arizona Cardinals, Diamondbacks, and the Waste Management Open.
Education, Certification, & Technical Skills
ARIZONA STATE UNIVERSITY — Tempe, AZ, Bachelor of Science Degree in Spanish; Minor in Biology
UNIVERSIDAD DE BELGRANO — Buenos Aires, Argentina, Spanish Coursework
Certified IBM X-Series Server Specialist
IBM X-series Servers, VMware, Websphere, CS6, VOIP, Software Development, Microsoft Office Suite, MS V7-10,
Crystal Reports, EDI File formatting, ACT, Nutshell, Freshbooks