1. JOSHUA HARRIS
Social Media Manager
joshuakharris@gmail.com
4255 N. Whipple, Chicago IL 60618
4056133488
PROFESSIONAL EXPERIENCE
Social Media Manager | October 2014 – September 2015
Geek Bar Chicago, IL
● Forming Brand Strategy: Developing and implementing a rigorous social media schedule across 7
channels, resulting in 13,916 new followers over 11 months with an average of 477,037 monthly
impressions.
● Creating Engaging Content: 612 scheduled primary posts per day, across Facebook and Twitter, with
additional live content via Twitter, Instagram, Tumblr, and Periscope.
● Exemplifying Brand Voice: Creating and maintaining a consistent voice for all public messaging.
● Developing Audience Engagement: Engaging with and responding to customers, partners, and prospects
promptly via Twitter, Facebook, and Instagram.
● Creating a Visual Brand: Shooting photos and videos at least 4 times per week to expand visibility and
increase engagement, plus creating 4+ daily graphics to brand and market events via GIMP software.
● Live Audience Engagement: Assisting with creating and running 24 monthly events to ensure a smooth
and enjoyable customer experience.
ADDITIONAL FIELD EXPERIENCE
● Created and managed successful crowdfunding campaign via Kickstarter in 2013.
● Contract work, including: data entry, project management, administrative assistance for a major bank and a
large furniture company
House Manager & Box Office Associate | November 2008 – October 2010
Metropolis Performing Arts Centre, Arlington Heights, IL
● Supervised volunteers and provided customer service and ticket sales using ProVenue software.
Casting Intern | September 2008 – February 2009
Metropolis Performing Arts Centre, Arlington Heights, IL
● Wrote and revised performer contracts, while creating and maintaining digital performer database.
Professor of Communications and Theatre | September 2003 – May 2008
Hillsdale Free Will Baptist College, Moore, OK
● Course load of 10 hours per semester, including public speaking, voice and diction, interpersonal
communications, and theatre.
Warehouse Assistant | November 2013 – August 2014
Finch’s Beer Co.
EDUCATION
Master of Arts, Theatre | Oklahoma City University | May 2007
Bachelor of Arts, Youth Ministry | Hillsdale FWB College, Moore, OK | May 2003
ADDITIONAL SKILLS
Computer Proficiency: Experienced in MS Word, Excel, Access, Outlook, and Power Point; SproutSocial social
media management software; GIMP graphic design; Facebook, Twitter, Instagram, Tumblr, Periscope, Snapchat,
and Pinterest; PC and Mac experience.
Leadership/Management: Experienced in teaching, solving customer problems, volunteer management, and
executing tasks under pressure.
Communication/Customer Service: Excellent written and verbal communication online, via phone, and in person.
