1. John Paul Whelan
serfersol@gmail.com
League City, Texas Cell (918) 645-3670
CAREER PROFILE
Troubleshoot, repair, install marine electronics
and AC systems
Worked in the computer industry for more than
15+ years
Design solutions to facilitate reoccurring
problems
Maximize productivity levels in a department by
monitoring service calls to completion
Introduce new ideas to deliver excellent service
FORMAL EDUCATION
Bachelors of Applied Science
Automated Manufacturing Technology, 1987
ITT Technical Institute
West Covina, CA & Houston, TX
A.A. Electronic Engineer Technology, 1986
Tulsa Community College
Tulsa, OK
Spanish 2004
Unix, Basic and Intermediate, 1995
SECURITY CLEARENCE
DOD LEVEL 2 CLEARENCE
ATF HIGH SECURITY CLEARENCE
TRAINING
Windows server 2003 and 2008
Windows 7, xp
Linux redhat
Open Solaris
IBM AIX
HP-UX
IBM z series
IBM p series
IBM AS/400, iSeries, i5 systems
IBM 3494 ATL/VTS
IBM 3480, 3490 tape systems
PRIMEPOWER Enterprise Servers
SUN/ORACLE servers
SUN/Storagetek SL8500 library
HP Hewlett-Packard 9000 Unix, AlphaServer,
Classic DEC AlphaServer and VAX, HP 3000
Hewlett-Packard ProLiant servers
Solaris System Administration certification
PROFESSIONAL EXPERIENCE
.
Gulf Coast Complete Marine Service
Kemah, Texas 03/2012 – Present
• Marine Electronics installation
• Troubleshoot and repair of electrical issues
• Troubleshoot and repair marine AC systems
Oracle/Sun Microsystems 03/2006 – 11/2011
Tulsa OK
Senior Systems Engineer
• On-site engineer at HP/EDS
• Maintain Sun Microsystem, IBM RS6000 and HP-UX
systems, SUN SL8500
• Technical support for other engineers
Fujitsu/Amdahl Computer Systems 03/2000 03/2006
Tulsa OK
Senior Field Engineer
• On-site engineer at British Petroleum and EDS
• Maintain Sun Microsystem, IBM RS6000 and IBM
ATL
• Developed and maintain Visio Drawing of machines
and their connections
• Maintain BP spare parts and spare equipment inventory
• Offer three to five day training courses to other
engineers on IBM RS6000, IBM ATL and Sun
Microsystems
• Manager of site for six months from 07/2002 – 01/2003
•
Decision One /Bell Atlantic Business System
Services, Brea CA/Sorbus
Gendale, CA & Tulsa OK 10/1989 – 03/2000
Senior Field Engineer
• Field Engineer for over 100 major accounts including
Williams, Tulsa County and City, Tulsa Public Schools,
Hilti, Wiltell, British Petroleum, AA
• Technical support for other engineers
• Maintained desktops, laptops, midrange, mainframe
systems
• Trained engineers on selective equipment
• Trained new engineers
• Managed personal inventory