1. STEVEN ERKMAN
stevenerkman@usa.com
SYSTEMS AND NETWORK ENGINEER
CAREER SUMMARY
Systems Engineer with over twenty years of ICT Industry Experience with history of productivity and successful
project outcomes.
PROFESSIONAL EXPERIENCE
TECH SUPPORT GUYS 2015-Current
Designation: ICT Specialist
● Responsible for the planning and engineering of the organization's systems infrastructure.
● The implementation and design of hardware and software.
● Monitor the performance of systems by m​aintaining 1st, 2nd and 3rd line support
● Analyze and unravel incidents
● Capacity management and grant support to change management
● Follow up on delivery of equipment with suppliers
● On-site customer support
● Install, test, manage and monitor Cloud facilities and physical hard and software management; Redhat,
CentOS and Ubuntu servers
● Server monitoring (Zabbix, N-Able)
● Support workplaces (Windows, MacOSX, Linux)
● Software installation and configurations
● System management of a VMware cluster and Exchange 2013 (Multi-Organizations)
NOORDWEST HOSPITAL: 2010-2015
Designation: Senior Infrastructure specialist
● Manage Active Directory, Exchange 2007, AIX, Linux, Vmware, Windows 2000 – 2008
● Write documentation and setup of an internal Wiki
● Build MSI and packages for APPV
● Network and PC security with McAfee, DLP, SiteAdvisor and DLP
● Resolve incidents (telephone, email & Topdesk)
● Manage and schedule Engineers
● Start and support projects
● Setup monitoring with SCOM 2012
● Preside over management meetings
Mobile Bridges 2010-2011
Designation: System/Network Administrator
Korton Group BV 2005-2008
Designation: Network Consultant
Getronics: 2004-2005
Designation: Senior Support Engineer
Ministry of Finance 2002-2004
Designation: System/Network Administrator
EXCEPTIONAL QUALITIES AND ​ACHIEVEMENTS
● Successfully managed Exchange servers and an Active Directory environment
with well over 8,000 users, including Network security.
● Excellent troubleshooting skills in solving advanced server/network problems.
● Excellent interpersonal skills in presenting business/technical solutions to clients and industry professionals
and also in leading project teams.
● Relationship/Team Management
● Maintained My-SQL and MS-SQL database servers, and migrated a company to a hosted VOIP
PABX telephone system
5000 workplaces, 8000 users, 800 servers, 68 MER/SER/FD

2. EDUCATIONAL QUALIFICATIONS
(High School) Jan Arentz Christelijke Scholengemeenschap 1983-1988
(College) Computer technic - Information Science - Bachelor
(Specialty technical Information Technology) 1988-1992
(University) Information Technology - Maastricht University (Artificial Intelligence) 1992-1995
PROFESSIONAL COURSES
Master Certified Novell Engineer (Azlan)
Microsoft Certified Software Engineer (Wave)
ITIL 3.0 (Exin)
Prince 2
AIX Jumpstart, AIX Power Systems for AIX (Incase)
Red Hat Certified System administrator (MyCademy)
LPIC-3 Linux Enterprise Professional (Xpert Training Group)
Certified Cloud Security Professional (CCSP)
DevOps fundamentals
Mac OS X Yosemite Essentials
Vmware vSphere (Xpert Training Group)
VMware NSX Network Virtualization
VMware Workstation 7
SCOM (Global Knowledge)
General communications (SKIP)
Helpdesk Training (Escom AG)
Course Psychomatiek & autogenic Training (Pofa)
Different courses in hardware, software (Microsoft Training) (Escom AG)
Microsoft Partner Program Certificaten
McAfee Device Control Training
System Center Operations Manager 2012
Strategic Sourcing & suppliers
Dive Master (PADI)
TECHNICAL EXPERTISE
● Unix and Linux environments, Novell, OS/2, Windows, and AIX on IBM.
● Microsoft Certified Software Engineer, Master Certified Novell Engineer,
● Very familiar with VMware, ITIL Fundamentals,Prince 2, AIX, and SCOM.
● Sharepoint, Joomla, Wordpress, and PHP.
● Expertise in Microsoft software, hardware, helpdesk.
● IBM / Compaq / SUN , CISCO WAN (2500, 4000, 1912)
● 3COM network en WAN products, Wi-Fi, Modems (Analog / ISDN)
● Nokia Fiber Mux, PABX (Ericsson, Philips, Nortel)
● MS-DOS (3.22 – 6.2), OS/2 (2.11 / Warp 3.0)
● MS Windows 95/98/2000/XP/Vista/7/10, MS/Windows NT 3.51/4.0 WS & Server, SBS
● UNIX (SUN Solaris, BSD, OSX)
● Linux (Ubuntu, Redhat, Debian, CentOS), Novell 3.x / 4.x / 5.x
● Office ‘95-2016, OpenOffice, Mac Office 2016
● HP Openview, ITSM/Asterix/Applix/OTRS/Cerberus/ Zendesk
● BackupExec, Ahsay, IASO, Netvault, ArcServe
● VMware ESX, Hyper-V, Novell Zen 3.0, WSUS, SCCM
● Big Sister, Nagios, SCOM, N-Able, Zabbix
● IIS, Apache, Sharepoint, Exim, Plesk, DirectAdmin, Webmin
● Failover / Keepalived / HP Teaming
● Ethernet (UTP/BNC/COAX), Token ring (UTP/BCS)
● Frame Relay / ATM, IPX/SPX, TCP/IP, Voice-Over-IP
● HTML, PHP, Novell Scripts, Kix
● Joomla, Macromedia Flash 4.0 / MX
● Netobjects Fusion 4, Netscape/Internet explorer/FireFox/Chrome
● Telnet / Secure Shell, Kaseya, Ahsay, Iaso
● Exchange (2000 – 2016),cc:Mail / Lotus Notes / Entourage / Outlook
● GroupWise, Sendmail / Postfix / Dovecat
● Adobe Photoshop, Paint Shop Pro, Visio
● MS Access / dBase / Oracle / DB2, MySQL / MSsql