CMS has Polishing, concrete polishing, polished concrete, and polishing aluminum, as well as, polished concrete floors in the list of their services. Refined cement decreases dirt mite, in addition to allergen issues and, does not support mold growth. A concrete floor which has been hardened, in addition to polished might have, very longevity expectancy in comparison with other flooring.

1. 1
for
Clean Management Solutions
Clean Management Solutions Pty Ltd – Cleaning & Maintenance
Capability
Statement

2. 2
“An Alliance
partner focused
on Service,
Solutions and
Value…”

3. 3
Our Company Profile Page 4
Our Services as a Group Page 5
Our Client Projects Showcase Page 6
Our Key Clients Page 7
Our Company details & Our Offices. Page 8
Our Board of Directors and Co. Structure Page 9
Our Equipment - Environmental systems. Page 10
Our Equipment – The Eco68 Photos Page 11
Our Crews in action – Misc. Photos Page 12
Our Quality Management System Page 13
Table of
Contents

4. 4
Our Company Profile – Clean Management Solutions Pty Ltd
........................................................................................................
Clean Management Solutions is one of Australia’s premier privately owned facility maintenance
companies.
Established in 2006, Clean Management Solutions (CMS) was the result of a corporate restructure
between European manufacturing division, LadderFree and its cleaning division, Clean Management.
Founders of the company slowly built upon their vast experience in the manufacturing of specialised
cleaning equipment and began providing high end services in South East Queensland. CMS’s reputation
as a first class service driven company has been forged across state government, local council and
aeronautical industries. This is a testament to our company’s commitment to its ever developing solution
based approach to servicing our clients facility maintenance needs.
Clean Management Solutions has strived and enjoyed steadily rising profits since opening in 2006 and
has continued expanding throughout recent years despite our clients industries reserved approach to
asset investment. Clean Management Solutions has a strong balance sheet and we intend to continue in
our vision to develop and grow into the future.
An innovative, green
approach to
cleaning, with a
commitment to being
environmentally
responsible.

5. 5
Our Services
.......................................................................................................
Services offered by CMS include;
1. Facility maintenance services, such as cleaning, carpet cleaning, painting, hard surface
restoration, duct cleaning, dust and mould remediation, graffiti removal, low flow structure
cleaning
2. Height safety services & restricted access services, such as multi story wash downs, glass
cleaning, roof repairs, architectural structure cleaning.
3. Emergency & Disaster Support Clean up services. Including; High pressure blasting, High
volume vacuum recovery, structural drying and dehumidification, bulk water extraction,
Sanitisation treatments and Short notice Labour Hire.
4. Public Space Restoration & construction including; Concreting, Concrete repair, Concrete
grinding, concrete polishing, floor preparations – shot blasting and grinding, Trip Hazard
removal, Slip hazard resurfacing, Concrete decorative resurfacing and Tactile systems.
5. Safe Asset Auditing and Annual certification of Buildings’ safe work infrastructure & Hard
surfaces, such as Fall arrest systems, Static lines, Anchor points, Safe access systems and Slip
testing.
“Our aim is to
offer a full
range of in-house
solutions to work
seamlessly for
our clients
needs…”

6. 6
Our Client Projects Showcase
........................................................................................................
Recent Projects undertaken by Clean Management Solution have included;
1. The design and supply of Public space restorations. 2010-2013 CMS has carried out Concrete
Restorations for The Gold Coasts’ premium City Centres and Public spaces throughout
Southport, Surfers Paradise, Broadbeach and Labrador. This project included pre-
commencement audits on trip/slip hazards, designing a suitable hard scape outcome and
installing a safe non-slip and visually appealing space within a budget.
2. Disaster Support Contractor to the State Government during Brisbane’s flood recovery in
2011&2013. CMS supplied and managed crews for the State Government Arts and
Entertainment precinct in Southbank during these floods. CMS provided over 80 personnel and
specialised equipment to clean up and restore the seven major public arts buildings and car parks
within the cultural centre precinct. During this project CMS worked directly with the state
governments emergency facilities coordinator to deliver a safe and inhabitable environment for
the staff and public to return to the area.
3. Restoration contractor to the State Government’s Arts restoration project. CMS was the
successful tenderer to the State Governments four hundred and eighty thousand dollar Arts
Precinct building restoration in 2013. CMS out of twelve companies were successful in gaining
the tender and carrier out various works, Height safety wash downs, Restoration of external
surfaces and sealing to Queensland Performing Arts Centre (QPAC), Queensland Museum and
The State Library. This project included the auditing of the current safety systems and the
manufacture and installation of new Safe access ladders, Anchor points and fall arrest systems
prior to our crews beginning the restoration works.
4. Painting contractor to Archerfield Airport in 2013. CMS provided cleaning and painting
services to hangars. This project entailed strict access guidelines as we used EWP to access the
building exterior and supervisors had to directly converse with airport coordinators due to airside
working at heights restrictions.
5. Height Safety service provider to Brisbane Airport Corporation 2009-2013. Since 2009,
CMS has been providing solutions to schedule and maintain various BAC managed assets. This
service has seen systems such as the Eco68 and the LadderFREE system used to ensure safe
working protocols have been maintained throughout all works.
6. Environmental Hard surfaces maintenance provider to Gold Coast City Council. Since
2008 (& currently), CMS has provided contract and post event services to all Gold Coast assets
and Public Hard surfaces. Over this time we have developed solutions which have gained the
attention of the industry by developing Australia’s first industrial “fully electric, silenced” steam
cleaner the Eco68 for ongoing maintenance cleaning of city centre hard surfaces. This initiative
has won the loyalty of our clients. It is an environmental breakthrough offering all full wash
down services without the need for harmful chemicals or noise pollution.
7. The CMS LadderFREE System. CMS’s LadderFREE System was one of the companies’
premier introductions into the Australian facility maintenance market. The LadderFREE brand at
its core was our founding European partners manufacturing business. CMS launched this safe
high access cleaning system into the Australian market in late 2005. This system today as much
as it was back then, is our flagship solution to working safe at heights. The LadderFREE system
allows workers to clean multiple surfaces up to 5 storeys high from the safety of the ground. The
carbon fibre telescopic poles are super lightweight and durable. This system is currently being
used at the Brisbane Airport for its Windows, Alucobond panels, architectural sunshades and
structure cleaning applications. As an added benefit the system not only keeps our workers off
dangerous ladders at height, but also uses one tenth of the water of an average pressure cleaner
and there is no fuel, carbon or noise pollution.

7. 7
Our Key Clients
........................................................................................................
CMS’s Key clients include;
1. State Government asset management departments such as Arts Queensland and Corporate
Administration Agency.
2. Local Government representatives through Council maintenance departments at the Moreton
Bay Regional Council, Sunshine Coast Council, Brisbane City Council, Gold Coast City Council
& Logan City Council.
3. Corporate Asset Managers such as Queensland Stadiums, LendLease, Brisbane Airport
Corporation, Gold Coast Airport and the Archerfield Airport.
“Our priority is
to provide an
outstanding
service to our
clients
and to build the
strongest of
relationships…”

8. 8
Our Company Details
........................................................................................................
Company Name: Clean Management Solutions PTY LTD
Australian Company Number: ACN 125 303 059
Australian Business Number: ABN 85 125 303 059
Date of Incorporation: 2 October 2006
Registered Business Address: 5 Watland St, Springwood QLD 4127
Postal Address: PO Box 51, Waterford, QLD 4133
Telephone: (07) 3200 8481
Facsimile: (07) 3200 8486
Email: info@cmsqld.com.au
Web Site: http://www.cleanmanagementsolutions.com.au/
Public Liability Insurance:
The Hollard Insurance Company Pty Ltd:
Amount of cover: Public and Products Liability $20m
Workers’ Compensation: No WBA080589451
Bankers: National Australia Bank
Our Offices
........................................................................................................
Head Office
5 Watland St,
Springwood QLD
Ph 07 3200 8481
Fax 07 3200 8486

9. 9
Our Board of Directors and Corporate Structure
........................................................................................................
The Board of Clean Management Solutions Pty Ltd comprises one Managing Director and a team of
High level mangers providing a sensible balance of technical, governing legislation, general corporate
and management experience, together with facilities maintenance, construction and safe at heights
experience.

10. 10
Our Equipment - Environmental Systems
........................................................................................................
At CMS we have invested heavily into systems, branding and technology. Our mission is to lead the
industry in the development of new and greener technologies and to constantly develop our brand and
street appearance.
Here are some of the developed products that set CMS apart from our competitors.
The 2008 developed CMS8000, is a custom built tanker system with a triple stage 200 degree steam
system. The steam cleaner is coupled with 250M of lead hose for the ultimate extended working
capability. The system allows the crew to effectively transit and clean safely around car parks, mall
areas and footpaths without the restriction of having to refill at short intervals. The custom set also saves
water compared to the industry standard pressure cleaning units with steam using 45-60% less water
during its cleaning operation. The system also allows for water re-capture with the vacuum system
(pictured below centre) collecting 98% of overflow water.
Photos of the CMS8000 in action.
The 2011 developed ECO68 is the first of its kind in Australia. The system design utilises full sine-
wave electronic operation with the cleaning system being driven without the need of industry standard
diesel or petrol engines. As standard the ECO68 now comes with two triple stage (200 degC) steam
systems plus the ability to run the system hot or cold for varying surface types. Over and above the
standard features of steam cleaning, chemical feeders, extended work ranges and 6000L onboard water
storage, the ECO68 has several other major industry leading benefits. One of the greatest achievements
with producing the ECO68 was it being a silenced unit. The system has been silenced down to 68Db(A)
through design, as well as a series of sound barriers within the enclosed unit. At 68Db(A) the audible
output is no more than the average roadside traffic noise or a domestic vacuum cleaner compared to
95Db(A) on our standard fleet.
The ECO68 system also boasts a substantial drop in our carbon footprint with cleaner energy being
utilised with three less petrol driven engines per working unit. Other state of the art additions include,
Electric reels for better control and work speed, improved LED lighting for safety and visibility,
Improved work space access, Improved mobility with work space cameras, onboard computer terminal
and ergonomic design to reduce crew fatigue. The ECO68 is our answer to the industry problems such
as noise pollution, water restrictions, onsite mobility, fuel consumption, and crew fatigue. All of which
we have faced as contractors over the past 7 years.

11. 11
Our Equipment – The Eco68 (Full electric steam unit)
........................................................................................................
Photos of the ECO68 in action
THE Eco68
1. Truck safety system with full
electric Steam etching &
LadderFREE system on board.
2. LadderFREE system cleaning
high glass and fascia.
3. Pressure cleaning removal of slip
hazard (Mould removal).
4. Concrete before & after photos
5. Direct steam etching to prepare
for non slip surface.

12. 12
Our crews in action – Misc. Photos
........................................................................................................
HIGH ACCESS SERVICES
1. Rope access building
wash down.
2. Mould removal via
steam systems.
SURFACE RESTORATIONS
1. Auto Scrubbing Public
spaces.
2. Iron Stone removal &
Core drilling.
ASSET SAFETY AUDITS
1. Slip Testing
2. Application of non slip
coatings.

13. 13
Our Quality Management Systems
........................................................................................................
At Clean Management Solutions (CMS) quality is the responsibility of every person in our company.
This means every person in every facility or site we operate, is involved in quality inspections.
The Quality Assurance System has been developed to conform to accredited standards. Elements
included in our quality management system are:
• Site Management System (Kevah)
• Risk and Hazard Assessment
• Occupational Health & Safety
• Environmental Management
• Human Resource Management
• Technological development
• Equipment development
CMS manages its operation system, safety, and environment and customer satisfaction requirements
through the use of Kevah.
Kevah is a powerful software solution that aids in managing sites and their assets by completing reports
with a handheld PDA on site. This information is synchronised to a PC and server where distribution of
such data in the form of reports provides managers with an objective tool to measure cleaning
performance. Kevah provides CMS and its clients regular, consistent and accurate inspection and
reporting, precisely summarising the performance and condition of sites. The combination of forms and
reports, such as damage reports, asset surveys, incident reporting and WHS inspection reports, provide
an easy, fast and complete cleaning management tool that allows clients to track the cleanliness of the
site and the performance of cleaners.
From the Kevah Desktop, CMS can view reports and export them to MS Word or MS Excel, providing
individual reports complete with photos and signatures and summary reports of inspections, ready to
total up, sort or filter for analysis and planning. Information back to clients is clearer and more accurate.
The unique patented process of Kevah allows CMS to capture data on the move while providing a time-
date stamp on all records, offering an audit trail and verification of reports. Kevah has proved to be very
valuable for both CMS and its clients. The accurate reporting of events, the proof of vital information
and the time-saving in report writing have been the main benefits of implementing such a useful site
management system.
Kevah is a registered trademark owned by Valorem Systems Australia Pty. Ltd.
Please see www.valoremsystems.com for more information.

14. 14
Our Quality Management System continued…
........................................................................................................
CMS Site Service Commitments
CMS’ is committed to achieving sustainable and improved solutions and standards by establishing with
our clients, measurable Key Performance Indicators. This coupled with effective monitoring, and review
of performance standards maintains the highest level of professionalism. We have a thorough program
of contact with our Customers with regular agenda-driven meetings with our clients and operational
managers. CMS ensures that senior management stay in touch with all aspects of a clients needs.
CMS’ Key Account Managers will ensure that all specified work requirements; work programs
(periodic works); and members training and competence requirements are completed to the clients’
satisfaction.
Quality Control Inspections, Management of Quality Assurance System and Service Reviews will be
undertaken on both regular scheduled and on unscheduled spot checks to ensure compliance with the
scope of works.
All Staff are guided to adhere to a strict code of conduct, which details all aspects of Service
commitments, including safety across all areas, environmental responsibilities and interpersonal
relations between fellow staff members, managers and clients as well as the general public.
The KPI’s we use for our contract management include:
Compliance
- Performance against contract
- Sourcing of staff from appropriate sectors, ie Streams 1-4 and Funding levels 1- 2. Maintaining a
high percentage retention rate is paramount.
- Environmental sustainability.
Safety
- Lost time injuries
- Medical Treatment Injuries
- Record of incidents
- Safety Audits
- Consideration of ability levels when employing persons from Funding 1-2 levels.
Safety, Education & Training:
Our aim at CMS is to create an atmosphere where our staff take pride in their tasks, work safely, &
communicate effectively; resulting in solutions tailored to the wants and needs of our client. Our quality
Plan ensures exceptional governance of our statutory safety and system requirements. We aim to always
exceed AS/NZS:3733-1995 Standards. Our induction and training program ensures quality
workmanship and provides skill development and progression for staff within the business and above
standard job outcomes for clients.

15. 15
Our Quality Management System continued…
........................................................................................................
Customer Service
- Customer Satisfaction survey results
- Number of complaints from Customers
- Response time to reactive/emergency cleans.
- Regular formal Client meetings
Systems
- Research and development
Photo to the right Online Site Reporting System
Kevah: Site performance system.
As part of our mission statement, and our development background, CMS has always supported a green
innovation approach to cleaning and maintenance tasks. With this progressive approach, CMS remains
the market leader with its trademark LadderFree “cleaning at heights” system and its newest pressure
washing system, The CMS8000 (wash recycle and reuse). With our environmental management plan
and ecofriendly equipment within the fleet, CMS is proud to showcase that we are committed to being
an environmentally responsible company to all of our clients and the industry as a whole.
An integral part of our staff training focuses on environmental sustainability, staff are trained to carry
out there duties efficiently and effectively with the minimum use of environmental consumables such as
on site water and power. Staff and Client safety is of paramount importance. During our cleaning
activities we aim to only use non-toxic, biodegradable cleaning chemicals to greatly reduce the risk of
injury and sickness as well as reducing the environmental impact of these activities.
Across all of CMS services we are continually researching Greener initiatives as well as developing
greener, more efficient equipment. Where possible throughout our processes, from our own offices to
on site situations biodegradable products are used.
On site processes to reduce waste include the effective use of refillable bottles for cleaning products.
CMS uses chemical suppliers who have a policy of collecting and reusing bulk containers when ever
possible. We avoid the use of disposable consumables and use Organic, stable cleaning solutions to
clean and sanitise all washable items.

16. 16
Our Quality Management System continued…
........................................................................................................
Continuous Improvement
Continuous Improvement’ is the consistent achievement of targeted gains in quality, costs and reliability
to meet client needs better than our competitors. Appropriately skilled and motivated people achieve
this through:
• Rigorous analysis and planning;
• Supportive and disciplined application of systems and processes;
• Shared understanding of the need and ability to do better;
• Clear personal accountabilities and commitment to serviced delivery; and
• Accepting that there are always better ways of doing things and that there is
always room for improvement.
CMS has a commitment to ‘Continuous Improvement’ and all staff members are involved with this
concept from their first induction session. Subsequent and ongoing training sessions reinforce this.
As an overall model for continuous improvements throughout our organisation this model illustrates our
commitment to seeking consistent improvement. This model is used throughout or services both in
personnel management and research and development of equipment and processes.
Issue Flagging
CMS has considerable experience at managing at an operational level; understand the demands on
facilities’ managers … and their need for a supportive and reliable service.
Should an emergency situation arise, contingency plans will be developed for each area. Our
management team and staff will respond to all emergencies quickly and effectively.
We train our members to maintain a watchful eye over the general condition of contract areas and report
any areas in need of repair, replacement, or any other form of maintenance that may be required. Our
Electronic Management System aids CMS on all contract sites to monitor these issues.