1. JOEL ALAN SENN
PO BOX 463, 222 EAST GROSHELL ST, EAST HELENA, MT, 59635
406-422-1493 ▪ senn.joel@yahoo.com ▪ https://www.linkedin.com/in/joel-senn-ba16ab55
Objectives
Best utilize my unique skillset to integrate into a long-term career path willing to generate opportunities as I
continue to grow and add value to the organization that I am engaged with.
Experience
Customer Service Associate II ▪ December 2015 – Current
Lowe’s Home Improvement ▪ 3291 Sanders ST, Helena, MT 59602
Responsible for the unloading of delivery trucks via forklift, stock lumber in appropriate locations, maintain
the cleanliness and organization of the Department. Help customers locate stocked and special order items,
load them into vehicle, also help load store trucks to deliver to customer and/or contractor. Process Special
Order items and prepare Project Bids for all phases of home building and remodeling.
Owner/Operator ▪ November 29, 2012 – June 15, 2015
406 Custom Finishing, LLC ▪ 3310 Kaitlyn Loop, Helena, MT 59602
Create and Process Blue Prints concerning specifications of customer preference for Permits and Bank/Loan
Applications. Plan, Organize, Budget, Track and Train, (laborers when applicable) all aspects and phases of
home construction and remodeling projects.
Customer Service Associate/Loader ▪ June 20, 2012 – November 10, 2012
ProBuild Lumber Supply ▪ 1000 East Lyndale Aver, Helena, MT 59601
Responsible for the unloading of delivery trucks via forklift, stock lumber in appropriate locations, maintain
the cleanliness and organization of the yard. Help customers locate stocked and special order items, load
them into vehicle, also help load store trucks to deliver to customer and/or contractor.
Carpenter ▪ June 02, 2011 – June 15, 2012
Sussex Construction ▪ 3130 Saddle DR, Helena, MT 59601-8644
General Home Building and Framing. Conducted all phases of residential home construction, ground
excavation, foundations and concrete appendages, framing, siding, roofing, and landscaping.
Staff Sergeant US Army ▪ May 02, 2001 – June 23, 2009
Department of Defense ▪ 4th
INF DIV, Fort Carson, CO, 80913
SatCom Specialist Supervisor, in charge of over 3 million dollars’ worth of communications equipment and
capabilities. Install, Operate and Maintain communications operations suppling mission critical data, with
reach back communications to the Pentagon and White House. Customer Service, Networking, VoIP
Telephony, Cabling and Racking, some experience programing Cisco Routers, Switches, WAP, and Call
Manager. Trouble shooting and resolution proficient.

2. JOEL ALAN Senn Page 2
Skills
 Advanced First Responder Certified
 Advanced Programming of Army Technologies Computer and Communications Equipment
 Leadership, Mentorship, and Training Certified Army Professional Development Leaders School
 Expert Customer Service Skills and Training
 Comfortable in new situations and addressing large groups
Education
 Student ▪ January 10, 2010 –May 15, 2011
 Carroll College ▪ 1601 North Benton AVE, Helena, MT 59625
 Studied to obtain my Bachelor’s in Broadcast Journalism, with a minor in music, three semester’s to
complete.
 Multiple Army Non Commissioned Officer Education Diplomas for Leadership
 Various Army Certifications
References
Reference Letters attached