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BUILDING THE
CATEGORY STRATEGY
Joan Braatz, VP Merchandising
BUILDING THE
CATEGORY
STRATEGY
M e r c h a n d i s e A c t i o n
T e a m D i s c u s s i o n
• Building Category Strategy 2
WHAT IS A CATEGORY
STRATEGY?
• Formalized Financial Target by Category
• Defines Optimal Category Performance
• Maximize Net Sales + Gross Margin
• Optimize ROI Inventory
• Contributes to Company Goals
• Consideration of Category Role & Intent
• Guidance to Sourcing Own Brands
• Aligned with Customer Profile and Consumer
Decision Tree
3
• Building Category Strategy
4
SWOT VS. STRATEGY VS. INITIATIVE
4
• Building Category Strategy
WHAT IS NOT A CATEGORY
STRATEGY?
• Building Category Strategy
5
• SWOT
• Initiatives or Tactics
• Vendor influenced goals
• ‘Tops Down’ Strategy from leadership
6 STEPS TO
CREATING
CATEGORY
STRATEGY
• Building Category Strategy 6
STEP 1: KEEP CUSTOMER 1ST
B e g i n w i t h c u s t o m e r i n m i n d
• Define Category Role
• Destination (trip driver)
• Routine
• Convenience (basket builder)
• Seasonal
• Consider the Consumer Decision Tree
• Understand consumer buying habits
• POG Product Placement
• Good, Better, Best
7
• Building Category Strategy
STEP 2: CATEGORY
DIAGNOSTICS
L e v e r a g e d a t a
• Assess the performance of the Category
• Analysis of Business Trend: Sales, Margin,
Turn, Receipts
• Channel Delineation: Store, Digital,
Ecommerce
• SWOT
• Develop Cost Profile
• Prescribe Price Elasticity
• Define Promotional Strategy
• Building Category Strategy
8
STEP 3: MARKET RESEARCH
C a t e g o r y M a r k e t p l a c e
• Outline Supplier Baseline
• Assess Own Brand Contribution
• Define Vendor Matrix (national, exclusive,
proprietary)
• Master the Marketplace
• Scrutinize Market Share Data (Nielson, NPD, Kline)
• Study Competition
9
• Building Category Strategy
STEP 5: DEFINE
CATEGORY STRATEGY
• Define the Goal “the what”
• Overarching Merchant
Vision of Category
• Fiscal Targets Defined by
QTR / Half / Year
• Win, Lose, Draw
• Generate Gross Profit
• Inventory Productivity
• Execute “the how & the who”
• Plan Smaller Steps Shorter
Timeframes
• Measurable Actions Drive to
Category Goals
• Distinct Resource Allocation
• State Operational Excellence
• Contingency / Scenario Planning
• Building Category Strategy 10
STEP 6: STATE
CATEGORY INITIATIVES
CATEGORY MANAGEMENT
I n - s e a s o n m e a s u r e m e n t
• Execute the Plan
 Deploy Strategy to Drive Results
 Set Milestones for Measurement
 Perform with Precision
 Optimize Operational Excellence
 Define “go, no go” on Contingency Plans
• Monitor KPI’s
• Leverage Milestone Meetings
• Building Category Strategy
11
COMMUNICATE PERFORMANCE
F r e q u e n t l y R e p o r t U p d a t e s :
• Leadership
• MAT Meetings
• WAM
• SBU Share Outs
• AAR
• Owned Brand Partners
• Vendor Community
12
• Building Category Strategy
THANK YOU
Joan Braatz, VP Merchandising
13
14
REACH ME
14
Joan Braatz
Vice President Merchandising
Retail | B2C | B2B
braatzjoan@gmail.com
214-733-9677
https://www.linkedin.com/in/joanbraatz/
https://joanbraatz.com/

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Building Category Strategy: 6 Steps to Creating a Plan

  • 1. BUILDING THE CATEGORY STRATEGY Joan Braatz, VP Merchandising
  • 2. BUILDING THE CATEGORY STRATEGY M e r c h a n d i s e A c t i o n T e a m D i s c u s s i o n • Building Category Strategy 2
  • 3. WHAT IS A CATEGORY STRATEGY? • Formalized Financial Target by Category • Defines Optimal Category Performance • Maximize Net Sales + Gross Margin • Optimize ROI Inventory • Contributes to Company Goals • Consideration of Category Role & Intent • Guidance to Sourcing Own Brands • Aligned with Customer Profile and Consumer Decision Tree 3 • Building Category Strategy
  • 4. 4 SWOT VS. STRATEGY VS. INITIATIVE 4 • Building Category Strategy
  • 5. WHAT IS NOT A CATEGORY STRATEGY? • Building Category Strategy 5 • SWOT • Initiatives or Tactics • Vendor influenced goals • ‘Tops Down’ Strategy from leadership
  • 6. 6 STEPS TO CREATING CATEGORY STRATEGY • Building Category Strategy 6
  • 7. STEP 1: KEEP CUSTOMER 1ST B e g i n w i t h c u s t o m e r i n m i n d • Define Category Role • Destination (trip driver) • Routine • Convenience (basket builder) • Seasonal • Consider the Consumer Decision Tree • Understand consumer buying habits • POG Product Placement • Good, Better, Best 7 • Building Category Strategy
  • 8. STEP 2: CATEGORY DIAGNOSTICS L e v e r a g e d a t a • Assess the performance of the Category • Analysis of Business Trend: Sales, Margin, Turn, Receipts • Channel Delineation: Store, Digital, Ecommerce • SWOT • Develop Cost Profile • Prescribe Price Elasticity • Define Promotional Strategy • Building Category Strategy 8
  • 9. STEP 3: MARKET RESEARCH C a t e g o r y M a r k e t p l a c e • Outline Supplier Baseline • Assess Own Brand Contribution • Define Vendor Matrix (national, exclusive, proprietary) • Master the Marketplace • Scrutinize Market Share Data (Nielson, NPD, Kline) • Study Competition 9 • Building Category Strategy
  • 10. STEP 5: DEFINE CATEGORY STRATEGY • Define the Goal “the what” • Overarching Merchant Vision of Category • Fiscal Targets Defined by QTR / Half / Year • Win, Lose, Draw • Generate Gross Profit • Inventory Productivity • Execute “the how & the who” • Plan Smaller Steps Shorter Timeframes • Measurable Actions Drive to Category Goals • Distinct Resource Allocation • State Operational Excellence • Contingency / Scenario Planning • Building Category Strategy 10 STEP 6: STATE CATEGORY INITIATIVES
  • 11. CATEGORY MANAGEMENT I n - s e a s o n m e a s u r e m e n t • Execute the Plan  Deploy Strategy to Drive Results  Set Milestones for Measurement  Perform with Precision  Optimize Operational Excellence  Define “go, no go” on Contingency Plans • Monitor KPI’s • Leverage Milestone Meetings • Building Category Strategy 11
  • 12. COMMUNICATE PERFORMANCE F r e q u e n t l y R e p o r t U p d a t e s : • Leadership • MAT Meetings • WAM • SBU Share Outs • AAR • Owned Brand Partners • Vendor Community 12 • Building Category Strategy
  • 13. THANK YOU Joan Braatz, VP Merchandising 13
  • 14. 14 REACH ME 14 Joan Braatz Vice President Merchandising Retail | B2C | B2B braatzjoan@gmail.com 214-733-9677 https://www.linkedin.com/in/joanbraatz/ https://joanbraatz.com/