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LEADERSHIP STYLES
Defining a Leader…
Think of a leader that you
worked for or observed…
What does this person do
and what qualities does this
person have that make you
admire him or her as a
leader?
Leadership Styles
Autocratic (Authoritarian)
Bureaucratic
Democratic
Coercive
Transactional
Transformational
Laissez-Faire
Autocratic (Authoritarian)
 Manager retains power (classical
approach)
 Manager is decision-making authority
 Manager does not consult employees for
input
 Subordinates expected to obey orders
without explanations
 Motivation provided through structured
rewards and punishments
When to use Autocratic
New, untrained employees
Employees are motivated
Employees do not respond to any
other leadership style
High-volume production needs
Limited time for decision making
Manager’s power is challenged by an
employee
Who are
Autocratic Leaders?
Bureaucratic
Manager manages “by the book¨
 Everything must be done according
to procedure or policy
 If it isn’t covered by the book, the
manager refers to the next level
above him or her
 Police officer more than leader
When to use
Bureaucratic
Performing routine tasks
 Need for standards/procedures
Use of dangerous or delicate
equipment
 Safety or security training being
conducted
 Tasks that require handling cash
Who are
Bureaucratic Leaders?
Democratic
Often referred to as participative style
Keeps employees informed
Shares decision making and problem
solving responsibilities
“Coach” who has the final say, but…
Gathers information from staff
members before making decisions
Democratic Continued
 Help employees evaluate their own
performance
 Allows employees to establish goals
 Encourages employees to grow on the
job and be promoted
 Recognizes and encourages
achievement
 Can produce high quality and high
quantity work for long periods of time
When to use
Democratic
 To keep employees informed
 To encourage employees to share in
decision-making and problem-solving
 To provide opportunities for employees to
develop a high sense of personal growth
and job satisfaction
 Complex problems that require a lots of
input
 To encourage team building and
participation.
Who are
Democratic Leaders?
The ear of the
leader must
ring with the
voices of the
people. Woodrow Wilson
Coercive
Power from a person’s authority to punish
 Most obvious types of power a leader has.
 Good leaders use coercive power only as
a last resort:
In today’s sophisticated and complex
workplace, excessive use of coercive power
unleashes unpredictable and destabilizing
forces which can ultimately undermine the
leader using it.
When to use Coercive
To meet very short term goals
When left with no other choice
In times of crisis
Who are
Coercive Leaders?
You’re Fired!
Transactional
 Motivate followers by appealing to their
own self-interest
 Motivate by the exchange process.
 EX: business owners exchange status and wages
for the work effort of the employee.
 Focuses on the accomplishment of tasks &
good worker relationships in exchange for
desirable rewards.
 Encourage leader to adapt their style and
behavior to meet expectations of followers
When to use
Transactional
Leader wants to be in control
When there are approaching
deadlines that must be met
Relationship is short term
A Result of the Leadership
We Knew...
“We made workers into
robots; we made them into
machines…
...Now, we want them to
become a different kind of
person: to come up with
new ideas.”
Jack Smith, CEO, General
Motors
Transformational
 Charismatic and visionary
 Inspire followers to transcend their self-
interest for the organization
 Appeal to followers' ideals and values
 Inspire followers to think about problems
in new or different ways
 Common strategies used to influence
followers include vision and framing
Research indicates that transformational leadership is more
strongly correlated with lower turnover rates, higher productivity,
and higher employee satisfaction.
Transformational cont.
 Instils feelings of confidence,
admiration and commitment
Stimulates followers intellectually,
arousing them to develop new ways
to think about problems.
Uses contingent rewards to positively
reinforce desirable performances
 Flexible and innovative.
When leaders want members to be
an active part of the organization and
have ownership to it
When leaders are building a sense of
purpose
 When the organization has a long
term plan
 When people need to be motivated
When to use
Transformational
"(He) possessed the
gift of silence."
(Comment by President John Adams about
George Washington)
Laissez-Faire
Also known as the “hands-off¨ style
 Little or no direction
 Gives followers as much freedom as
possible
 All authority or power is given to the
followers
 Followers must determine goals, make
decisions, and resolve problems on
their own.
When to use
Laissez-Faire
 Employees are highly skilled,
experienced, and educated
 Employees have pride in their work and
the drive to do it successfully on their
own
 Outside experts, such as staff
specialists or consultants are being
used
 Employees are trustworthy and
experienced
Other Referenced Theories
Theory X and Theory Y
 Theory X and Theory Y each represent
different ways in which leaders view
employees.
Theory X is the traditional view of
direction and control by managers.
Theory Y is the view that individual and
organizational goals can be integrated.
Management/
Leader
Staff/
Followers
Alan Chapmen
Tight control, lots
of rules, no
freedom
Alan Chapmen
Management/
Leader
Staff/
Followers
Lots of freedom,
creativity & responsibility
Other Referenced Theories
Hersey-Blanchard
Situational Leadership
 Based on the amount of direction
(task-behavior) and amount of socio-
emotional support (relationship-
behavior) a leader must provide given
the situation and the "level of
maturity" of the followers.
Selecting a Style
Some people are motivated by
reward
Some people are motivated by
punishment
Social systems work best with a
chain of command
When people have agreed to do a
job, a part of the deal is that they
cede authority to their leader

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LEADERSHIP STYLES 1.ppt

  • 2. Defining a Leader… Think of a leader that you worked for or observed… What does this person do and what qualities does this person have that make you admire him or her as a leader?
  • 4. Autocratic (Authoritarian)  Manager retains power (classical approach)  Manager is decision-making authority  Manager does not consult employees for input  Subordinates expected to obey orders without explanations  Motivation provided through structured rewards and punishments
  • 5. When to use Autocratic New, untrained employees Employees are motivated Employees do not respond to any other leadership style High-volume production needs Limited time for decision making Manager’s power is challenged by an employee
  • 7. Bureaucratic Manager manages “by the book¨  Everything must be done according to procedure or policy  If it isn’t covered by the book, the manager refers to the next level above him or her  Police officer more than leader
  • 8. When to use Bureaucratic Performing routine tasks  Need for standards/procedures Use of dangerous or delicate equipment  Safety or security training being conducted  Tasks that require handling cash
  • 10. Democratic Often referred to as participative style Keeps employees informed Shares decision making and problem solving responsibilities “Coach” who has the final say, but… Gathers information from staff members before making decisions
  • 11. Democratic Continued  Help employees evaluate their own performance  Allows employees to establish goals  Encourages employees to grow on the job and be promoted  Recognizes and encourages achievement  Can produce high quality and high quantity work for long periods of time
  • 12. When to use Democratic  To keep employees informed  To encourage employees to share in decision-making and problem-solving  To provide opportunities for employees to develop a high sense of personal growth and job satisfaction  Complex problems that require a lots of input  To encourage team building and participation.
  • 14. The ear of the leader must ring with the voices of the people. Woodrow Wilson
  • 15. Coercive Power from a person’s authority to punish  Most obvious types of power a leader has.  Good leaders use coercive power only as a last resort: In today’s sophisticated and complex workplace, excessive use of coercive power unleashes unpredictable and destabilizing forces which can ultimately undermine the leader using it.
  • 16. When to use Coercive To meet very short term goals When left with no other choice In times of crisis
  • 18. Transactional  Motivate followers by appealing to their own self-interest  Motivate by the exchange process.  EX: business owners exchange status and wages for the work effort of the employee.  Focuses on the accomplishment of tasks & good worker relationships in exchange for desirable rewards.  Encourage leader to adapt their style and behavior to meet expectations of followers
  • 19. When to use Transactional Leader wants to be in control When there are approaching deadlines that must be met Relationship is short term
  • 20. A Result of the Leadership We Knew... “We made workers into robots; we made them into machines…
  • 21. ...Now, we want them to become a different kind of person: to come up with new ideas.” Jack Smith, CEO, General Motors
  • 22. Transformational  Charismatic and visionary  Inspire followers to transcend their self- interest for the organization  Appeal to followers' ideals and values  Inspire followers to think about problems in new or different ways  Common strategies used to influence followers include vision and framing Research indicates that transformational leadership is more strongly correlated with lower turnover rates, higher productivity, and higher employee satisfaction.
  • 23. Transformational cont.  Instils feelings of confidence, admiration and commitment Stimulates followers intellectually, arousing them to develop new ways to think about problems. Uses contingent rewards to positively reinforce desirable performances  Flexible and innovative.
  • 24. When leaders want members to be an active part of the organization and have ownership to it When leaders are building a sense of purpose  When the organization has a long term plan  When people need to be motivated When to use Transformational
  • 25. "(He) possessed the gift of silence." (Comment by President John Adams about George Washington)
  • 26. Laissez-Faire Also known as the “hands-off¨ style  Little or no direction  Gives followers as much freedom as possible  All authority or power is given to the followers  Followers must determine goals, make decisions, and resolve problems on their own.
  • 27. When to use Laissez-Faire  Employees are highly skilled, experienced, and educated  Employees have pride in their work and the drive to do it successfully on their own  Outside experts, such as staff specialists or consultants are being used  Employees are trustworthy and experienced
  • 28. Other Referenced Theories Theory X and Theory Y  Theory X and Theory Y each represent different ways in which leaders view employees. Theory X is the traditional view of direction and control by managers. Theory Y is the view that individual and organizational goals can be integrated.
  • 30. Alan Chapmen Management/ Leader Staff/ Followers Lots of freedom, creativity & responsibility
  • 31. Other Referenced Theories Hersey-Blanchard Situational Leadership  Based on the amount of direction (task-behavior) and amount of socio- emotional support (relationship- behavior) a leader must provide given the situation and the "level of maturity" of the followers.
  • 32.
  • 33. Selecting a Style Some people are motivated by reward Some people are motivated by punishment Social systems work best with a chain of command When people have agreed to do a job, a part of the deal is that they cede authority to their leader