1. 15 Middle Court
Thomastow n, VIC 3074
Mobile Phone: 0404 448 088
Email: jim.nadda@outlook.com
Jim Nadda
Profile and Key Competencies
 Proven record of achievement and extensive experience in a public transport operational environment. Good
understanding of relevant policies and Practices, Awards, Transport Act, Occupational Health and Safety Act,
Environment Act and other relevant legislation. Good knowledge of the Victorian Rail Safety Accreditation
processes and requirements. understanding of and abilityto deal with discrimination,harassment and workplace
bullying issues.
 Demonstrated ability to manage difficult and complex tasks within tight timeframes.
 Good leadership skills and demonstrated ability to effectively manage and motivate staff
 Strong interpersonal and influencing skills
 Excellent communication and persuasive skills to deal effectively internally and externally at all levels.
 Ability to identify and develop compelling visions of the future potential within a business environment.
 Demonstrates ability to accept, embrace and lead change
 Ability to think objectively and critically in pressurised situations
 Analytical, able to break down complex problems and issues.
 Initiative to proactively solve problems
 Ability to write reports and make presentations at the executive level and functional meetings and conferences.
Career History
Keolis Group-Yarra Trams
Manager of Lines 9/2011 - 7/2016
Responsible for overseeing operation of the tram network in Melbourne
Provide quality tram services that are safe,reliable and customer focused and meetstake holder expectations
whilstcosteffectively managing the day-to-day operations.
To enable Yarra Trams to meetits franchise commitments,including time tabled service obligations and on time
service performance.
Managed a site of approximately300 employees (250 tram drivers,6 supervisors,6 managers,30 maintenance
staff and a number of contractors),
7 managers reported directlyto me
I reported directly to Director of Lines.
KPI:
Design the 3-year vision and deliver on the 1-2-year for the accountable line.The vision needed to identify and
recommend keyinitiatives to bridge the gaps between currentperformance and agreed standards.
- Coordinate the delivery of the passenger services to the standard setfor the lines,monitor and provide
feedback as it relates to the quality of service.
- Manages stakeholder engagementas itrelates to the accountable Lines.
- Contribute to weekly Lines visualisation ofperformance,develop and implement strategies for improvement.
- Embed a customer service culture with passenger experience considerations atfront of mind for everyone
Key Achievements:
 Achieved 2 years of No Lost Time Injury.
 Successfullyimplemented transportcars thatgenerated halfa million dollars in savings
 Developed and Introduced a new roster that generated halfa million dollar saving

2.  Reduced all serious incidents (tram to tram collisions and tram derailments) by more than 50% by
implementing new strategyand administration control.
 Implemented a new structure and introduced the leadership framework
 Embraced and led the culture change.
Keolis Group-Yarra Trams Melbourne, Vic Australia
Senior Program Manager 1/2011 - 9/2011
Operate the tram network in Melbourne
Provide a shared vision ofthe "Premium Line"Conceptand setstandards.Engage with stake holders to achieve
agreement.Work with separate business units and coordinate all aspects of work. Ensure all potential risks are
recognised well in advance and mitigate them.
Number of reports: 1
I reported directly to the CEO.
KPI
Initiate action to prevent the occurrence of product non-conformances, rail safety, OH&S and environmental
incidents, or process and system deficiencies.
Identify and record any problems relating to the product, rail safety, OH&S and environmental incidents.
Initiate, recommend or provide solutions to quality, rail safety, OH&S and environmental problems through
designated channels.
Initiate action to prevent the repetition of product non-conformances, rail safety, OH&S and environmental
incidents.
Key Achievements:
 Engaged with stakeholders internal and external and reached an agreement on what needed to be done
according to regulations and agreed standards.
 Set the standards required for the Premium line.
 Analysed all lines and recommended a vision for each line.
 Oversaw efforts across all disciplines and ensured each line was readyfor introduction of a new fleet.
 Produced the vision and concept for the first premium line in Melbourne.
Prior Roles 1984 – 2011
Business Manager
Fleet Operations Manager
Operations Manager
Customer Service Manager
DepotManager
Operations Officer
DepotStarter
Training Co-ordinator
Senior DepotTrainer
Depottrainer
Tram Driver
Tram Conductor
Education Bachelor in Business
Administration
Tripoli University 1982
Diploma ofFront Line
Management
Victoria University 2000
Advanced Diploma of
Business Management
University of Ballarat 2006
Master of Business
Administration
Collins University 2009

3. Professional Development
• Risk Management-Richard Oliver.
Risk Management-SafetyCouncil of Victoria.
Certificate in Workplace Assessor-Hawthorn Institute ofTechnology
Certificate in Workplace Leadership-Victorian University
Certificate in OH&S-Safety Council of Victoria.
Certificate in ConflictResolution-WMIT.
Certificate in Customer Service-WMIT.
Certificate in Grievances and Dispute-WMIT.
Certificate in Risk Assessment-IRT.
Certificate in IncidentAccident Investigation-RO
Advanced Certificate in System Safety Accident Investigations -Moduspac.
Certificate in Safety Leadership-Richard Oliver.
Return to Work Coordinator-WayattGallagher.
Advanced Return to Work Coordinator-Richard Oliver.
Certificate in Leadership-Slade Group.ICAM Lead IncidentInvestigation.
Fatigue Managementand Awareness.
Certificate-Quality Auditor
Crisis Management.
Work Cover Claim Managementand Rehabilitation
ManagementDevelopmentProgram.
Staff Selection and Interview.
Safety Leadership-Legal Requirement/Hazard Management/Incident
Reporting-Richard Oliver.
Project ManagementFundamentals.
ChiefFire Warden.
Awards and Honours • Achieved 5 years of No LostTime Injury. Best Performing Department.
Developing and Implementing the Operations Plan for the Commonwealth
Games 2006.Developing and implementing the Operations Plan for the
Australian Grand Prix.
Justice of the Peace.
Languages • English & Arabic
Referees Available onRequest