1. JESSICA HACKETT
TECHNICAL
REFERENCES
Erica Doe
Co-Store Manager – Rue21
Blaine, MN
763.780.1974
Morgan LeLoux
Store Manager / Co-Worker
– Rue 21
Maplewood, MN
605.789.1127
Brittnee McCormick
Assistant Manager /
Succession Plan – Rue 21
Maplewood, MN
612.850.8307
Michelle Jackson
Co-Worker - Lifetouch
Sioux Falls, SD
605.370.8374
EXPERIENCE CONTINUED
Wells Fargo – Sioux Falls, SD
Customer Service / Sales, June 2011 - July 2012
Reason for leaving: Searching for new experiences
• Assessed in the needs of the customer, suggesting products and
services
• Provide responses to customer inquiries on bank accounts, policies,
products and services
• Performed financial transactions to Wells Fargo policies and
procedures
HSBC – Sioux Falls, SD
Collector , January 2006 – February 2007
Reason for leaving: Promotion with Lifetouch
• Negotiated payment agreements
• Updated information on accounts in collections
• Maintained accurate records of collections and payment statuses
• Complied with HSBC collection policies and procedures
Sport Bowl – Sioux Falls, SD
Server, November 2001 – December 2004
Reason for leaving: To pursue better opportunities
• Maintained excellent customer service with comprehensive
knowledge of job functions and the menu
• Established a wide repeat customer base by developing positive long
lasting relationships with customers
• Also assisted with bartending and cooking
Circle of Hope Child Care Center – Sioux Falls, SD
Teachers Assistant, November 2000 – February 2004
Reason for leaving: To explore other opportunities
• Supervised all actives of children to ensure safety
• Assisted lead teacher with planning lessons working on fine and
gross motor skills along with introducing other learning programs
• Organized recreational activities, include: drawing, coloring, singing,
dancing and much more
• Capability to interact easily and effectively communicating with
children and parents
• Taught basic English language skills which include numbering,
identifying colors and animals per student age group
• Coordinated and taught children developed etiquette skills
•