1. JENNIFER L. KUBASZYK
2045 South 400 West
La Porte, IN 46350
(219) 363-2327
Email: kubaszyk1995@hotmail.com
OBJECTIVE: SeekingaGrowthOpportunityinCreditand Collection,Collections,
Office Management orRelatedAreas.
EMPLOYMENT:
2006-Present THE LA PORTE SAVING BANK , LA PORTE, IN
COLLECTION SPECIALIST
Simultaneouslyhandle broad ranging responsibilities:
* Excellentinprovidingcustomerservice skills.
* Exceptional knowledge of loan collectionproceduresandpolicies.
* Witha profoundabilitytoresolve customer'squestionsandconcerns.
* Strong abilitytointerpretinformationeffectively.
* Abilitytohandle ahighvolume of outgoingandincomingcalls inatimelymanner.
* Familiaritywithaccountservice procedures,fairdebtcollectionpractices
and procedures.
* Minimize delinquenciesandrecoverrevenuebyperforming collectionactivities
* Strongknowledge regardingbankruptcies, repossessions,foreclosures, garnishment,leviesandPMI
insurance.
* Assistdepositoperationswithcollectingonoverdrawnaccounts.
* Prepare andmaintainlegal andOREO reportsforcollectioncommittee.
* Assistwith quarterly FAS91updates andmonthlyboardreports.
* Work closelywithattorneys,realtorsandothersregardinglegalactions,foreclosuresand
repossessions.
1990-2006 SAINT ANTHONY'SHOSPITAL, MICHIGANCITY, IN
PATIENT ACCOUNTSPECIALIST
Simultaneouslyhandle broad ranging responsibilities:
* Coordinate staff of insurance representativesandcollectorshandlingsupervisor'sexcesscaseload.
* Representhospital intestimonyasspecialistinlegal.
* Conductpatientfinancial statusassessments,counselpatientsregardingtheirfinancial conductions,
negotiate paymentplansforhospital bills,facilitate bankloans,monitorbaddebtandoverdue
accounts.
* Processinsurance claims.
* Conductcomprehensivetrainingof collectionagentsandinsurance representatives.
* Verifyaccuracyof billinginformationtoprocessinvoicesandclaims.
* Review,explainandenforce contracttermsandconditionswithpatients.
* Investigate andresearchinformationandcircumstancessurroundinginsurance companies'denial of
claimsandfile appealswhereappropriate.
* Performpre-certificationservicesforin-patientmedicalcare admissions.
* Serve as ombudsmantoensure resolutionof patientproblems/questions.
EDUCATION: ROGERS HIGH SCHOOL, Michigan City,IN
CONTINUING CreditandCollections: ContinuingProfessionalEducationSeminars, regardinginsurancecompanies,
EDUCATIONAL: collections activities andFreddie Macguidelines.