1. Jennifer M. Treglown
11813 58th Avenue SE, Snohomish WA | (360) 348-3235 | jenntreg@gmail.com
Professional Profile
Self-motivated, student focused professional seeking to utilize both experience and
education as an Academic Advisor. Detail oriented and organized individual who
demonstrates professionalism, and an ability to manage multiple projects and tasks.
Educator who thrives in an environment that encourages the demonstration of leadership
and successful mentorship of students with diverse economic and academic backgrounds.
Articulate and enthusiastic professional eager for increased responsibility and the
opportunity of a challenging position that will support a career goal of pursuit of Doctorate
degree.
Education
MASTERS | 2009 | CITY UNIVERSITY
· Major: Reading and Literacy Development
BACHELOR OF SCIENCE | 2005 | OREGON STATE UNIVERSITY
· Major: Education
· Minor: Elementary Education
· English as a Second Language (ESL)
BACHELOR OF SCIENCE| 2005 | OREGON STATE UNIVERSITY
· Major: Human Development and Family Sciences
· Minor: Early Childhood Education
ASSOCIATES DEGREE | 2003 | LINN BENTON COMMUNITY COLLEGE
· Transfer degree – Pre requisite courses
STATE OF WASHIGTON TEACHING LICENSE
· Age 3 – 8th Grade
Experiences
Everett Public Schools 2007 - 2015
Teacher Grades K-8 – Substitute Teacher
8 years of successful teaching and substitute teaching that required me to demonstrate all state
and district common core goals are reached by a diverse population of students.
· Instruct25-30 studentsfocusingonindividual studentneeds
· Setacademicgoals,monitorprogressandprovide steadyencouragementandguidance toimprove
performance toensure goalsare met
· Manage and planlessonsbasedonindividualstudentgoalsandlearningneeds
· Createdweeklynewsletterdetailingimportantnewsandupcomingevents
· Analyze studentindividualgoalsandmake adjustmentsbasedonongoinginformalandformal
assessments

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· Facilitate effective communicationbetweenprincipal,staff,parents,andstudents
· Clearexpectations,mediation,positivebehaviorplanandteambuildingactivities
· Reflectionof studentgrowthgoalsandmasteryof learningobjectivestoprovide additional supportwhen
needed
· Abilityto develop large unitsof study,breakdownunitstoindividuallessonplananddefinestepbystep
processes
· Lead teammeetingsandcommitteestoanalyze specificdata,reviewinganddocumentingthe identified
needsof individual students
AT&T Technical Support Call Center 2012 – 2013
Technical Support Specialist
Demonstrated superior customer service and work ethic while adhering to company policy.
Organizational skills that enhance ability to be an effective team member and consistently meet
team short term and long term goals while staying focused on current and future deadlines. Ability
to work effectively with many different customers and coworkers.
· Supportbusinessrespondtohighcall volume withsuperiorcustomerservice
· Provide firstline of supporttocustomersassociatedwithspecificissues
· Processvariousrequests,analyzingissuesforclarity,severityandeffectiveprioritizingof workloadto
effectivelymeetdeadlines
· Effective teammember,asdemonstratedthroughbrainstorming,facilitatingmeetings andresearching
informationneededtodevelopnewpolicyandprocedures
· Stronginterpersonal,nonverbal andconcise communicationskills
· Calmingotherswhoare experiencingincreasedstressoranxiety
· Abilitytoreceive andprovidefeedbackwhile usingdeductive reasoningtoinclude reluctantgroup
membersindiscussion.
· Consistentlymeetingdeadlinesandteamgoals
Oregon State University/College of Education 2003 - 2005
Student Assistant to Academic Advisor/Student Ambassador
Represent the College of Education and Oregon State University with poise, integrity and positivity.
· Attendedrecruitingeventstorecruitstudents,campusvisitsandtours,openhouses,information
sessions
· Organize,plananddeliverworkshopsforstudents,includingstudygroupsforstate exams
· Coordinate networkingandsocial eventsforstudentstobuildhealthyrelationshipsanda sense of
community
· Createddocumentstoenhance the needsof directsupervisoranddepartmentwithattentiontodetail
· Defininganddevelopingstrategiesaswell asplanstomeetgoalsandimplementationof strategies
Honors
· CityUniversityAccumulative GPA;3.85
· OSU Final Accumulative GPA;3.85; Magna Cum Laude
· StudentAmbassadorforCollegeof Education;2004-2005
· Phi KappaPhi Honor Society;Top 10% of graduatingseniors
· KAPPA OMICRON NU;OSU Chapter
· Mortar Board; OSU Chapter
· National Societyof CollegiateScholars;OSUChapter
· College of Education2005 CreativityAward;OSU