Jeffrey Kelly is a goal-driven professional with over 25 years of experience leading retail and finance operations. He has expertise in profit and loss management, inventory control, customer service, business management, and training. Kelly's most recent role was as Branch Co-Leader at Amscot Corporation where he oversaw branch collections, vault management, and customer service. Prior to that, he held management roles at Aaron's Sales and Lease and Party City Corporation. Kelly has a Bachelor's degree in Marketing from York College of Pennsylvania and is a commissioned Notary Public in Florida.

1. JJEFFREYEFFREY KKELLYELLY
2925 FALLING TREE CIRCLE, ORLANDO, FLORIDA 32837 321.948.5046 JKELLY1129@ATT.NET
Goal-driven, results-focused, and detail-oriented professional with more than 25 years of experience in leading retail
and finance operations. Recognized for solid work ethic, complemented with exemplary ability to manage multiple
priorities and quickly adapt to diverse work environments. Knowledgeable of Fair Debt Collections Practices, Bank
Secrecy Act, and Anti Money Laundering regulations and Gramm-Leach-Bliley Act. Well-versed in cash handling,
including vault management, register reconciliation, cashier audits, and opening and closing tills. Equipped with
articulate communication and interpersonal skills in building positive work relationships with professionals of all levels.
AREAS OF EXPERTISEAREAS OF EXPERTISE
Profit and Loss (P&L) Management ~ Inventory Control ~ Cross-functional Team Leadership and Collaboration
Customer Service and Retention ~ Business Management ~ Training and Development
PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE
Amscot Corporation  Orlando, FL
Branch Co-Leader 2008–Present
Branch Assistant Manager 2007–2008
 Provide expert oversight to branch collections, vault management, customer service, maintenance, supply
management, scheduling, and money order and cash advances processing
 Render effectual support to customers in processing short-term cash advance loans, check cashing, Western
Union transactions, money orders, and bill payment transactions
 Assume responsibility in performing collection calls for returned checks from cash advances
 Lead three associates and assist the branch manager in overseeing branch operations, including setting
schedules, ordering supplies, and submitting maintenance requests
Aaron’s Sales and Lease  Orlando, FL
Customer Account Manager 2006–2007
Manager Trainee 2005–2006
 Directed manager trainees, which included establishing daily, weekly, and monthly financial goals; and setting
up collection guidelines for account associates
 Supported the general manager in leading store associates, which entailed supervising employees in providing
stellar customer service, ordering products, merchandising, cash reporting and handling, controlling inventory,
opening and closing the store, and delivering products
 Routinely called customers on monthly payments for furniture or electronics lease
EARLIER CAREEREARLIER CAREER
Party City Corporation  Orlando, FL
General Manager
Assistant Manager Party City Corporation
Great American Party Store  West Orange, NJ
Assistant Manager
EDUCATION AND CREDENTIALSEDUCATION AND CREDENTIALS
Bachelor of Science in Marketing, Minors in Management and Retail
YORK COLLEGE OF PENNSYLVANIA  YORK, PA
Commissioned Notary Public: State of Florida
TECHNICAL SKILLSTECHNICAL SKILLS
Microsoft Office Suite (Word, Outlook, and Excel) | Microsoft Works | Quicken | Triversity | Tomax
Oracle | Internet Explorer | Google Chrome | Mozilla Firefox