1. Jeff Moffett
2522 Pate Ave.
Augusta, GA 30906
(678) 602-1014
jeff.moffett@gmail.com
Summary of Qualifications
U.S. TOP SECRET security clearance (SECRET Active / TOP SECRET Inactive Jan. 2013)
Over 30 years of diverse experience in Telecommunications /Network Operations and
Management to include installation, configuration, cabling, troubleshooting and maintenance
Goal-oriented, team contributor, self-motivated, innovative, rigorous work ethic with a superb
track record dedicated to excellence
Proficient in Microsoft Office Suite, Windows XP, Vista, and 7
Accomplished manager and instructor/writer
Experienced with Unix, Dos, Microsoft Windows 3.x, 95, NT, Mail, Back Office, Front Page 97,
Office 95, Office 97, ATM,Cisco Routers,VLAN’s,X.25, and TCPIP,Starlight Serverand Client,
CodeMettle, and various other software packages and management systems
15 years of satellite experience to include training on DKET Ku/Ka-Band,MRT, Ku/Ka-Band
Mobile Satellite Transportable Terminals (STT), Regional Hub Node (RHN) to include high
level technical support for (TDMA), (FDMA), (MFTDMA) networks, ViaSat EBEM modems,
and DMD2050E EBEM modems.
Microsoft Certified Professional ID# 3790649
CompTIA Security+ ID#COMP001005626767
U.S. Army Retired
Professional Experience
Senior Field Service Engineer / September 2013 – Current
DataPath,Inc /Rockwell Collins, Inc, Afghanistan
Provide on-site operation, maintenance support, and customer emergency response of fixed
Satellite and VSAT communications solutions to 8th Comm Bn (FWD), US Marine Corps in
support of Operation Enduring Freedom.
Tasked with identifying, troubleshooting, and resolving any circuit or equipment outages or
degradation of satellite communication systems to ensure target up-time/availability levels.
Responsible for the implementation, operations, management, troubleshooting and resolving of
customer technical problems over the phone, via e-mail, on-site or using remote connectivity
Serves as a floater capable of filling in for personnel on any site in the AOR due to experience
and technical knowledge.
Satellite Communications Engineer June 2013 – August 2013
Envistacom Global Solutions, Afghanistan
Provide on-site operation, maintenance support, and customer emergency response of fixed
Satellite and VSAT communications solutions to 8th Comm Bn (FWD), US Marine Corps in
support of Operation Enduring Freedom.
Tasked with identifying, troubleshooting, and resolving any circuit or equipment outages or
degradation of satellite communication systems to ensure target up-time/availability levels.
2. Responsible for the implementation, operations, management, troubleshooting and resolving of
customer technical problems over the phone, via e-mail, on-site or using remote connectivity
.
Satellite Engineer September 2010 – June 2013
Fixed Tactical Communications Systems
Configure, operate,and maintain Master Reference Terminal(MRT) Network Management
software for all downrange war fighter units, NTC, JRTC, and NIE 13.1
Maintains, operates and troubleshoots (48) FDMA DMD-2050 and (48)TDMA Linkway S-2
modems in support of the war fighter
Maintains, operates,and troubleshoots three 9 meter and one 4.5 meter satellite antenna dishes
and associated equipment at the Regional Hub Node (RHN) Fort Gordon, GA
Supports and trains military liaisons assigned to the NSCT
Maintains Network Management software (NMS) for all downrange war fighter units in the field,
NTC, JRTC, and NCW
Site Lead/Field Service Engineer October 2006 – 2010
Rockwell Collins/DataPath
Supervises 5 to 10 Field Service Engineers to include floaters
Serves as the site Information Management Officer (IMO)
Responsible for the maintenance, operation, performance and training of MRT’s
Responsible for the maintenance, operation and performance of Ku / Ka-Band Mobile
Satellite Transportable Terminals (STT)
Serves as the Company liaison to insure customer satisfaction under the WIN-T /JNN Contract
Troubleshoot and resolve any identified circuit or equipment outages or degradation
Submit and monitor maintenance tickets using Remedy
Network Manager/Specialist Aug 1997 – Feb 2000
Integrated Telecommunications Asset Management, Inc.- / CI2
Managed a Campus Area Network Asynchronous Transfer Mode (ATM) backbone for the US Army Signal
Center & Fort Gordon that consisted of 5 Work Group Switches, and over 20 ATM Edge Devices
Installed and managed two Windows NT 4.0 servers
Installed, configured, and verified interoperability of Newbridge Network ATM Switches with Fore Systems
ATM Switches
Installed, configured, and supported ATM based applications that included Video over IP server and clients.
Newbridge 10/100 Mbps Ethernetand FDDIEdge Deviceswith ATMup-links. Interactive, Full Motion ATM
videoconferencing System used for the first production course taught across the Army's CBI WAN ATM
network
Installed, tested and troubleshot Single and Multi Mode Fiber optic cable and Category 5 UTP cable, worked
with Fiber Optic, SONETand Category5 UTP cable and protocol test equipment, taught the use of Fiber optic
fusion splicer
3. Developed WEB page for ITAM Inc.
Supported over 300 PCs,/Workstation, various routers and hubs on the CAN at Fort Gordon
Computer Specialist/Network and Frequency Manager Dec 1992 – Aug 1997
US Army, Fort Gordon, GA
Installed and managed a Windows NT 3.5 Server with BackOffice
Managed a SMS server
Managed, , troubleshot, repaired, and maintained a Local Area Network
Developed, staffed and trained a Maintenance and Help Desk section
Made recommendations and wrote policies relating to Automation Data Processing (ADP) equipment
Served as senior/assistant Information Systems Expert, Migrated the LAN from UNIX to WfW, Migrated
the LAN form WfW to Windows NT 3.5 with Back Office
Developed and taught ADP equipment and software to a unit in excess of 500 personnel
Served as Senior Frequency Manager and Assistant Information Systems Specialist for a Joint Task Force
Operation in Haiti
Instructor Writer /Information Systems Specialist June 1990 – Dec 1992
US Army Fort Gordon, GA
Instructed mid-management course for Satellite and Microwave Communication Specialist
Developed a data base to automate the manual personnel evaluation sheets
Rewarded for being an outstanding instructor
Served as automation expert
Installed new hardware and software
Equipment Training
Satellite Transmission Terminal 85 and 93A
Network Control Center (NCC) Versions 6.1 and 8.0
Radyne DMD20 and 2050/2050E FDMA Modems
Linkway 2100 and S2 TDMA Modems (MRT/AMRT)
Cisco 2900, 3900, Series Routers
Cisco 2600, 3600, and 3750 Series Switches
KIV-19A, KIV-7HS,KIV-7M, and KGseries devices
Local Management Device/Key Processor (LMD/KP)
Education
2011 - Masters ofScience in Management,Southern Wesleyan University
1999 - BS Electronic Management, Southern Illinois University, Carbondale, IL
2003 - 24 plus hours toward Master of Human Relations, Oklahoma University
4. 2000 - Advanced Montage Technical Training, PictureTel, Heidelberg, Germany
2000 - MS 685 Installing MS Windows NT Server, Heidelberg, Germany
2000 - MS 578 Networking Essentials, Heidelberg, Germany
2000 - MS 770 Installing and Configuring MS Workstation, Heidelberg, Germany
1997 - VIVID 2.0 Engineer Level I, Newbridge University, Herndon, VA
1997 - VSI Omega Technical Administrator, Videoconferencing Systems, Inc. Atlanta GA
1994 - Joint Space Fundamentals Course, The United States Air Force, Peterson Air Force Base,
Colorado
1993 - Data Communication and Networking Course, Computer Science School, Fort Gordon,
GA
1992 - Senior Information System Operator Analyst Course, Computer Science School, Fort
Gordon, GA