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Jeff Moffett
2522 Pate Ave.
Augusta, GA 30906
(678) 602-1014
jeff.moffett@gmail.com
Summary of Qualifications
 U.S. TOP SECRET security clearance (SECRET Active / TOP SECRET Inactive Jan. 2013)
 Over 30 years of diverse experience in Telecommunications /Network Operations and
Management to include installation, configuration, cabling, troubleshooting and maintenance
 Goal-oriented, team contributor, self-motivated, innovative, rigorous work ethic with a superb
track record dedicated to excellence
 Proficient in Microsoft Office Suite, Windows XP, Vista, and 7
 Accomplished manager and instructor/writer
 Experienced with Unix, Dos, Microsoft Windows 3.x, 95, NT, Mail, Back Office, Front Page 97,
Office 95, Office 97, ATM,Cisco Routers,VLAN’s,X.25, and TCPIP,Starlight Serverand Client,
CodeMettle, and various other software packages and management systems
 15 years of satellite experience to include training on DKET Ku/Ka-Band,MRT, Ku/Ka-Band
Mobile Satellite Transportable Terminals (STT), Regional Hub Node (RHN) to include high
level technical support for (TDMA), (FDMA), (MFTDMA) networks, ViaSat EBEM modems,
and DMD2050E EBEM modems.
 Microsoft Certified Professional ID# 3790649
 CompTIA Security+ ID#COMP001005626767
 U.S. Army Retired
Professional Experience
Senior Field Service Engineer / September 2013 – Current
DataPath,Inc /Rockwell Collins, Inc, Afghanistan
 Provide on-site operation, maintenance support, and customer emergency response of fixed
Satellite and VSAT communications solutions to 8th Comm Bn (FWD), US Marine Corps in
support of Operation Enduring Freedom.
 Tasked with identifying, troubleshooting, and resolving any circuit or equipment outages or
degradation of satellite communication systems to ensure target up-time/availability levels.
 Responsible for the implementation, operations, management, troubleshooting and resolving of
customer technical problems over the phone, via e-mail, on-site or using remote connectivity
 Serves as a floater capable of filling in for personnel on any site in the AOR due to experience
and technical knowledge.
Satellite Communications Engineer June 2013 – August 2013
Envistacom Global Solutions, Afghanistan
 Provide on-site operation, maintenance support, and customer emergency response of fixed
Satellite and VSAT communications solutions to 8th Comm Bn (FWD), US Marine Corps in
support of Operation Enduring Freedom.
 Tasked with identifying, troubleshooting, and resolving any circuit or equipment outages or
degradation of satellite communication systems to ensure target up-time/availability levels.
 Responsible for the implementation, operations, management, troubleshooting and resolving of
customer technical problems over the phone, via e-mail, on-site or using remote connectivity
.
Satellite Engineer September 2010 – June 2013
Fixed Tactical Communications Systems
 Configure, operate,and maintain Master Reference Terminal(MRT) Network Management
software for all downrange war fighter units, NTC, JRTC, and NIE 13.1
 Maintains, operates and troubleshoots (48) FDMA DMD-2050 and (48)TDMA Linkway S-2
modems in support of the war fighter
 Maintains, operates,and troubleshoots three 9 meter and one 4.5 meter satellite antenna dishes
and associated equipment at the Regional Hub Node (RHN) Fort Gordon, GA
 Supports and trains military liaisons assigned to the NSCT
 Maintains Network Management software (NMS) for all downrange war fighter units in the field,
NTC, JRTC, and NCW
Site Lead/Field Service Engineer October 2006 – 2010
Rockwell Collins/DataPath
 Supervises 5 to 10 Field Service Engineers to include floaters
 Serves as the site Information Management Officer (IMO)
 Responsible for the maintenance, operation, performance and training of MRT’s
 Responsible for the maintenance, operation and performance of Ku / Ka-Band Mobile
 Satellite Transportable Terminals (STT)
 Serves as the Company liaison to insure customer satisfaction under the WIN-T /JNN Contract
 Troubleshoot and resolve any identified circuit or equipment outages or degradation
 Submit and monitor maintenance tickets using Remedy
Network Manager/Specialist Aug 1997 – Feb 2000
Integrated Telecommunications Asset Management, Inc.- / CI2
 Managed a Campus Area Network Asynchronous Transfer Mode (ATM) backbone for the US Army Signal
Center & Fort Gordon that consisted of 5 Work Group Switches, and over 20 ATM Edge Devices
 Installed and managed two Windows NT 4.0 servers
 Installed, configured, and verified interoperability of Newbridge Network ATM Switches with Fore Systems
ATM Switches
 Installed, configured, and supported ATM based applications that included Video over IP server and clients.
Newbridge 10/100 Mbps Ethernetand FDDIEdge Deviceswith ATMup-links. Interactive, Full Motion ATM
videoconferencing System used for the first production course taught across the Army's CBI WAN ATM
network
 Installed, tested and troubleshot Single and Multi Mode Fiber optic cable and Category 5 UTP cable, worked
with Fiber Optic, SONETand Category5 UTP cable and protocol test equipment, taught the use of Fiber optic
fusion splicer
 Developed WEB page for ITAM Inc.
 Supported over 300 PCs,/Workstation, various routers and hubs on the CAN at Fort Gordon
Computer Specialist/Network and Frequency Manager Dec 1992 – Aug 1997
US Army, Fort Gordon, GA
 Installed and managed a Windows NT 3.5 Server with BackOffice
 Managed a SMS server
 Managed, , troubleshot, repaired, and maintained a Local Area Network
 Developed, staffed and trained a Maintenance and Help Desk section
 Made recommendations and wrote policies relating to Automation Data Processing (ADP) equipment
 Served as senior/assistant Information Systems Expert, Migrated the LAN from UNIX to WfW, Migrated
the LAN form WfW to Windows NT 3.5 with Back Office
 Developed and taught ADP equipment and software to a unit in excess of 500 personnel
 Served as Senior Frequency Manager and Assistant Information Systems Specialist for a Joint Task Force
Operation in Haiti
Instructor Writer /Information Systems Specialist June 1990 – Dec 1992
US Army Fort Gordon, GA
 Instructed mid-management course for Satellite and Microwave Communication Specialist
 Developed a data base to automate the manual personnel evaluation sheets
 Rewarded for being an outstanding instructor
 Served as automation expert
 Installed new hardware and software
Equipment Training
 Satellite Transmission Terminal 85 and 93A
 Network Control Center (NCC) Versions 6.1 and 8.0
 Radyne DMD20 and 2050/2050E FDMA Modems
 Linkway 2100 and S2 TDMA Modems (MRT/AMRT)
 Cisco 2900, 3900, Series Routers
 Cisco 2600, 3600, and 3750 Series Switches
 KIV-19A, KIV-7HS,KIV-7M, and KGseries devices
 Local Management Device/Key Processor (LMD/KP)
Education
 2011 - Masters ofScience in Management,Southern Wesleyan University
 1999 - BS Electronic Management, Southern Illinois University, Carbondale, IL
 2003 - 24 plus hours toward Master of Human Relations, Oklahoma University
 2000 - Advanced Montage Technical Training, PictureTel, Heidelberg, Germany
 2000 - MS 685 Installing MS Windows NT Server, Heidelberg, Germany
 2000 - MS 578 Networking Essentials, Heidelberg, Germany
 2000 - MS 770 Installing and Configuring MS Workstation, Heidelberg, Germany
 1997 - VIVID 2.0 Engineer Level I, Newbridge University, Herndon, VA
 1997 - VSI Omega Technical Administrator, Videoconferencing Systems, Inc. Atlanta GA
 1994 - Joint Space Fundamentals Course, The United States Air Force, Peterson Air Force Base,
Colorado
 1993 - Data Communication and Networking Course, Computer Science School, Fort Gordon,
GA
 1992 - Senior Information System Operator Analyst Course, Computer Science School, Fort
Gordon, GA

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Jeff Moffett Resume SEPT 2015

  • 1. Jeff Moffett 2522 Pate Ave. Augusta, GA 30906 (678) 602-1014 jeff.moffett@gmail.com Summary of Qualifications  U.S. TOP SECRET security clearance (SECRET Active / TOP SECRET Inactive Jan. 2013)  Over 30 years of diverse experience in Telecommunications /Network Operations and Management to include installation, configuration, cabling, troubleshooting and maintenance  Goal-oriented, team contributor, self-motivated, innovative, rigorous work ethic with a superb track record dedicated to excellence  Proficient in Microsoft Office Suite, Windows XP, Vista, and 7  Accomplished manager and instructor/writer  Experienced with Unix, Dos, Microsoft Windows 3.x, 95, NT, Mail, Back Office, Front Page 97, Office 95, Office 97, ATM,Cisco Routers,VLAN’s,X.25, and TCPIP,Starlight Serverand Client, CodeMettle, and various other software packages and management systems  15 years of satellite experience to include training on DKET Ku/Ka-Band,MRT, Ku/Ka-Band Mobile Satellite Transportable Terminals (STT), Regional Hub Node (RHN) to include high level technical support for (TDMA), (FDMA), (MFTDMA) networks, ViaSat EBEM modems, and DMD2050E EBEM modems.  Microsoft Certified Professional ID# 3790649  CompTIA Security+ ID#COMP001005626767  U.S. Army Retired Professional Experience Senior Field Service Engineer / September 2013 – Current DataPath,Inc /Rockwell Collins, Inc, Afghanistan  Provide on-site operation, maintenance support, and customer emergency response of fixed Satellite and VSAT communications solutions to 8th Comm Bn (FWD), US Marine Corps in support of Operation Enduring Freedom.  Tasked with identifying, troubleshooting, and resolving any circuit or equipment outages or degradation of satellite communication systems to ensure target up-time/availability levels.  Responsible for the implementation, operations, management, troubleshooting and resolving of customer technical problems over the phone, via e-mail, on-site or using remote connectivity  Serves as a floater capable of filling in for personnel on any site in the AOR due to experience and technical knowledge. Satellite Communications Engineer June 2013 – August 2013 Envistacom Global Solutions, Afghanistan  Provide on-site operation, maintenance support, and customer emergency response of fixed Satellite and VSAT communications solutions to 8th Comm Bn (FWD), US Marine Corps in support of Operation Enduring Freedom.  Tasked with identifying, troubleshooting, and resolving any circuit or equipment outages or degradation of satellite communication systems to ensure target up-time/availability levels.
  • 2.  Responsible for the implementation, operations, management, troubleshooting and resolving of customer technical problems over the phone, via e-mail, on-site or using remote connectivity . Satellite Engineer September 2010 – June 2013 Fixed Tactical Communications Systems  Configure, operate,and maintain Master Reference Terminal(MRT) Network Management software for all downrange war fighter units, NTC, JRTC, and NIE 13.1  Maintains, operates and troubleshoots (48) FDMA DMD-2050 and (48)TDMA Linkway S-2 modems in support of the war fighter  Maintains, operates,and troubleshoots three 9 meter and one 4.5 meter satellite antenna dishes and associated equipment at the Regional Hub Node (RHN) Fort Gordon, GA  Supports and trains military liaisons assigned to the NSCT  Maintains Network Management software (NMS) for all downrange war fighter units in the field, NTC, JRTC, and NCW Site Lead/Field Service Engineer October 2006 – 2010 Rockwell Collins/DataPath  Supervises 5 to 10 Field Service Engineers to include floaters  Serves as the site Information Management Officer (IMO)  Responsible for the maintenance, operation, performance and training of MRT’s  Responsible for the maintenance, operation and performance of Ku / Ka-Band Mobile  Satellite Transportable Terminals (STT)  Serves as the Company liaison to insure customer satisfaction under the WIN-T /JNN Contract  Troubleshoot and resolve any identified circuit or equipment outages or degradation  Submit and monitor maintenance tickets using Remedy Network Manager/Specialist Aug 1997 – Feb 2000 Integrated Telecommunications Asset Management, Inc.- / CI2  Managed a Campus Area Network Asynchronous Transfer Mode (ATM) backbone for the US Army Signal Center & Fort Gordon that consisted of 5 Work Group Switches, and over 20 ATM Edge Devices  Installed and managed two Windows NT 4.0 servers  Installed, configured, and verified interoperability of Newbridge Network ATM Switches with Fore Systems ATM Switches  Installed, configured, and supported ATM based applications that included Video over IP server and clients. Newbridge 10/100 Mbps Ethernetand FDDIEdge Deviceswith ATMup-links. Interactive, Full Motion ATM videoconferencing System used for the first production course taught across the Army's CBI WAN ATM network  Installed, tested and troubleshot Single and Multi Mode Fiber optic cable and Category 5 UTP cable, worked with Fiber Optic, SONETand Category5 UTP cable and protocol test equipment, taught the use of Fiber optic fusion splicer
  • 3.  Developed WEB page for ITAM Inc.  Supported over 300 PCs,/Workstation, various routers and hubs on the CAN at Fort Gordon Computer Specialist/Network and Frequency Manager Dec 1992 – Aug 1997 US Army, Fort Gordon, GA  Installed and managed a Windows NT 3.5 Server with BackOffice  Managed a SMS server  Managed, , troubleshot, repaired, and maintained a Local Area Network  Developed, staffed and trained a Maintenance and Help Desk section  Made recommendations and wrote policies relating to Automation Data Processing (ADP) equipment  Served as senior/assistant Information Systems Expert, Migrated the LAN from UNIX to WfW, Migrated the LAN form WfW to Windows NT 3.5 with Back Office  Developed and taught ADP equipment and software to a unit in excess of 500 personnel  Served as Senior Frequency Manager and Assistant Information Systems Specialist for a Joint Task Force Operation in Haiti Instructor Writer /Information Systems Specialist June 1990 – Dec 1992 US Army Fort Gordon, GA  Instructed mid-management course for Satellite and Microwave Communication Specialist  Developed a data base to automate the manual personnel evaluation sheets  Rewarded for being an outstanding instructor  Served as automation expert  Installed new hardware and software Equipment Training  Satellite Transmission Terminal 85 and 93A  Network Control Center (NCC) Versions 6.1 and 8.0  Radyne DMD20 and 2050/2050E FDMA Modems  Linkway 2100 and S2 TDMA Modems (MRT/AMRT)  Cisco 2900, 3900, Series Routers  Cisco 2600, 3600, and 3750 Series Switches  KIV-19A, KIV-7HS,KIV-7M, and KGseries devices  Local Management Device/Key Processor (LMD/KP) Education  2011 - Masters ofScience in Management,Southern Wesleyan University  1999 - BS Electronic Management, Southern Illinois University, Carbondale, IL  2003 - 24 plus hours toward Master of Human Relations, Oklahoma University
  • 4.  2000 - Advanced Montage Technical Training, PictureTel, Heidelberg, Germany  2000 - MS 685 Installing MS Windows NT Server, Heidelberg, Germany  2000 - MS 578 Networking Essentials, Heidelberg, Germany  2000 - MS 770 Installing and Configuring MS Workstation, Heidelberg, Germany  1997 - VIVID 2.0 Engineer Level I, Newbridge University, Herndon, VA  1997 - VSI Omega Technical Administrator, Videoconferencing Systems, Inc. Atlanta GA  1994 - Joint Space Fundamentals Course, The United States Air Force, Peterson Air Force Base, Colorado  1993 - Data Communication and Networking Course, Computer Science School, Fort Gordon, GA  1992 - Senior Information System Operator Analyst Course, Computer Science School, Fort Gordon, GA