1. CV. Eng. Hamed .F. SabbahJan. 1
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MOBILE: +966550722133
EMAIL: hamed.Sabbah@gmail.com
OBJECTIVES
To gain a dynamic and challenging role in the area of electronics andcommunication
engineering that will offer be the best opportunity for further development of my
abilities, skills andknowledge in an established firm with long term career growth
possibilities.
PERSONAL INFORMATION
Marital status:Marrid
Nationality: Jordanian
Date of Birth: 05 OCT 1985
Place of Birth:Riyadh – Saudi Arabia
Hint: I have permission to transfer to another sponsor
EDUCATION
2010 Bachelor Degree in Communications and Electronics
Engineering from Applied Science, University {Amman – Jordan}.
Course in (PMP)since (SAC Training & consulting) in SAUDI ARABIA
Course in Signaling System Number 7 Protocol (SS7) from the Institute
Engineering sense in Jordan.
Course BSC in Huawei.
UNIX operating system Solaris.
Real Time Protocol (RTP), Special audio information security and
encryption and re-order the frame.
Course 3G with Huawei.
Course Microwave in Huawei.
Course on Telecom in the Global System for Mobile (GSM 3G/4G) from
the Institute Engineering sense in Jordan.
2. CV. Eng. Hamed .F. SabbahJan. 1
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Course in Microwave planning for Mobile Networks from Jordan
Engineers Association.
Course in TCP/ IP Protocol (CCNA) from the Institute Teleprobe (AL
MESBAR) in Jordan.
Course in Managing and Maintaining Microsoft Windows Server 2003
Environment
Two courses in English from the Institute of Modern Languages.
WORK EXPERIENCE
1. Team leader II at Shabakkat comp. From 02/06/2015 till now
Responsibilities:
Mange the team in front of Shabakkat management andHuawei
Company.
Masge the SLA and foucein KPI
Follow up every case
Mange the internal issues of the team such as if there are any
financial issues, car issues... etc.
Raise the performance of the team
Contact with the customer, contact with FO, BO, optimization team,
RM from Huawei and update him with all the cases and replay all his
email then follow all his rules.
Dispatch the team to the sites and manage all activity (PM, CM, JV,
PAT,MDT,PLM ,supported cases)
Mange the spare parts and contact with the spare parts department
(Huawei Company)
Using WFMS & the OWS system to dispatch all WO for all activities to
the FLM
Replay all emails from FO, BO, RM immediately.
Answering the FO, BO, RM calls 24/7.
Mange all permissions of the sites (Aramco, king Abdullah economy,
BSC-core network site… etc)
Focus on the safety tools for the team and its one of the most
important rules of Shabakkat Company.
We are following the Shabakkat roles and we respect the traffic
regulations to drive faster than 120km/hours (personal safety is
more important than our project)
Using FMS & OWS to dispatch all WO to FMs
Manage the vacation without any new cost
Manage the cases between us and 3rd party
Escalation process
Manage Multi cases as per priority
2. Team leader II West Mobily / (West and North) STC project
All above responsibilities.
Mange SLA &fouce in KPI
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Mange the teams (12Mobily) on Jeddeh, Madinah, Tabuk, Makkah and
Taif
Mange the teams (20STC) on Jeddeh, Madinah, Tabuk, Makkah and Taif
Follow up for all cases of MNS
HR of my team, IQAMA, Vacation, all issues dependent for teams
Mange Cars issue
Follow up for PMR and make Plan of PMR
Contact with customer Huawei & STC
Mange the MDT and JV
Mange the issues of network
Contact with FO and BO
Mange the spare part and follow all requests relatedto SP department
Used ICare System
Cost Management
Team Qualty management
3. Huawei Company from 25/02/2012 to 02/06/2015
O&M Core Network CS/PS (OutSourceAdeed ):
CS Filed Maintenance Engineer (FM) for Core Network (CN) Abha,
KhamisMushayt, Taif, Tabuk
PMR for MSC (MSOFTX3000) & MGW
Troubleshooting for MSC (MSOFTX3000) HW and SW
Used all command LST, DSP and SET for MSC (MSOFTX3000)
Troubleshooting for MGW HW and SW
Used all command LST, DSP and SET for MGW
Troubleshooting for (BAM, IGWP Slave, IGWP Master, XPTU) server.
CWO fiber, E1 also Troubleshooting Fiber and E1
Using RTTS and LMT
Troubleshooting NE40 (Router Huawei) HW only.
Troubleshooting for LAN switch
Knowledge most protocols using in core Network
FO Engineer on Core Team
Knowledge smartcare
Mange all issues in Tabuk as supervisor with customer (STC) from 15-
07-2012 still now core network, BSS and optimization.
Mange spare part
PAT for any new cabinet
Working in Siemens BSC and Trau with Nokia Siemens team as kindof
help, To the lack of an engineer in TabukFor four months.
Mange SSL Document about all SN for card in MGW and MSC
Good Relation with all teams (STC, Huawei, NSN, Alcatel)
ISUP & A interface test
Dealing with all types of fiber LC & FC
Knowledge of GSM functions from BTS to TMSC
O&M of UMG8900, MSoftX3000, NE40.
Following and solving RTTS tickets form GNNCC about hardware issue.
Monitor, analyze all visible alarms (Hardware & Environmental) in a timely
manner.
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Perform PMR on Weekly, Monthley and Quarterly Basis.
Perform Quarterly Health check of MSoftX3000, UMG8900, BAM,IGWB,XPTU
and SIWF.
Perform A-Interface and ISUP Testing.
Cooperate with MTAC and MNOC to solve hardware faults and subscriber s
complaint.
Handled transmission issues relatedhardware implementation in site.
Implement TCN to replace fault board.
Compress CDRs in slave IGWB every week.
Conducting Pre-PAT & PAT.
Work togather with Implemention Team for Software and Hardware Upgrade
(expansion).
Supervision and Monitoring of all installation and Commissioning activities of
Huawei MSoftX3000, UMG8900, NE40 etc.
Coordination with STC ,Huawei, other Vandors and Subcons for any issue in
the Site under my Supervision.
Core Front Office(MNOC) Engineer (Project Huawei STC)
Huawei Technologies
April 2013 – May 2013 (2 months)Riyadh Saudi Arabia
Monitor KPI, such as traffic, network resource KPI. Analyze faults and KPI
degradation escalates the problem and proposes immediate action.
Monitoring the whole process of the tickets items, andcloses the alarms within
the SLA.
Escalation of Emergency/ Critical issues to Client's Team
Proficient in Monitoring System Alarm, Specific fault identification for
MSC/MGW.
Reminding the Engineers of solving the problems according to the different
level alarms.
Network events are classifiedaccording to the following severity levels: Critical,
Major, Minor and Informational. Critical andMajor events are the most
significant anddirectly affect Network performance.
Complete Core Network Surveillance of the STC Operator in the Kingdom.
Escalate the alarms to Expert in NOC management in time of the problems
cannot be solved by Regional Network Engineer team and Field team member
on spot to resolve.
4. Mobiserve Company 20/03/2011 to 24/02/2012
O&M telecom (Huawei) , Felid Engineer :
3G & 4G troubleshooting.
Configure 3G BTS 3900, 3812; configure LTE and (integration).
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O&M engineer 3G &WiMax in Mobily project
O&M engineer LTESTC project
Deal knowledge with the optical fiber when BTS & BSC
Used Sites Master for all the properties VSWR, DTF, Distance.
Definedin the CWO in BSC
How made troubleshooting to deal with alarm
Command for BTS 3900 and 3812
Transmission engineer configuration RTN 910 &950 &620
RNC troubleshooting
Management work as a team leader Riyadh Area, Developing the plan
primary and Secondary work (PMR).
Management of the warehouse and spare.
Communicate directly with vendors.
Make weekly report, solving team problems, And intervene when
necessary.
Calculate the cost the region the count of what the region needs
(connecter, jumper, cards, LDF, waterproof..... Etc.).
Contact team members characteristically.
Tracking of safety equipment and tools for technician and engineer for
the team, taking into account the quality and Risk.Making the right
decision
5. Telecom Engineer, 01/01/2011 to 24/03/2011
Batco Company:
Installation Engineer (Huawei)
GSM Network installation Huawei 3G (3900), UMTS and LTE
Make integration for LTE
Installation Microwave outdoor and indoor
Transmission engineer configuration RTN 910 &950 &620
Used Sites Master for all the properties VSWR, DTF, Distance.
Control of my team and cover everything relatedto them
Definedin the CWO in BSC (Fiber)
6. Globitel Company 01/08/2010 to 01/01/2011
IT Engineer
1. Installation of cameras and configuration the DVR (Digital Voice Record) in
the kitchens of the words of Amal Hospital.
2. Have worked in the recording of calls in the program Speechlog Has
been dealing with the database SQL, some protocol (UDP, RTP), and has
been dealing with the some parts of Communications for example, Cisco and
Avaya and has dealt their own protocol (SIP, skinny, H323, H225).
Been dealing with analog, digital, E1 lines and VoIP (Tapi for Cisco, Tsapi for
Avaya) or span, and dealing with cyber tech card and Pika card with the
configuration Specialty.
www.globitel.com
3. Has been Dealt the Servers, HP for Type ML 380 & DL 370 HW &SUN
server T2000 UNIX Solaris and SW.
6. CV. Eng. Hamed .F. SabbahJan. 1
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4. Roaming System (Globitel) installation server connect with MSC and
install SW (ITS) in the server with UNIX Sun Solaris 10
PROFESSIONAL SKILLS
3G , 4G, MSC & MGW troubleshooting.
CWO in exchange for fiber (ODF, ODB, BLOCK) and E1.
I have sufficient information in GSM system and SS7 protocol.
Professional in Computer SW, HW Maintenance of electrical board.
Good skills inUNIX.
Strong knowledge of Excel, Word & Power Point.
HINT
Recommendation of most doctors to complete the master with optional one
of the best top 40 in practice.
Final year project in the voice control system The cooperation between the
Department of Computer and Communications convert the sound from
Inside the computer to 220-volt electrical appliances to run on the audio
fingerprint
PERSONAL SKILLS
LANGUAGES
ReadingWritingSpeaking
EnglishExcellentExcellentVery Good
ArabicExcellentExcellentExcellent
REFERENCE
# Name Office work Mobile # E-mail
1 Dr. Wagih G. Girgis Supervisor of TV project +962795885895 wagihg@asu.edu.jo
2 Prof. Nasser N. Abdellatif Dean of Student Affairs ---------------------- Nasser_Abdellatif@asu.edu.jo
3 Dr. Mohammed Mufeed Chairman of College of
Communication
---------------------- m_suleiman@asu.edu.jo
4 RamyBasra PM (O&M LTE Huawei Mobily
project) at Mobiserve
0541357183 RBashra@mobiserveholding.com
7 Sadoun O. Alanazi Technical Manager (STC) 0503406427 soenazi@stc.com.sa
8 Mohammad Asseiri District Manager (Tabuk) 0555498239 MAsseiri@stc.com.sa
9 Wahab A. AlSalahi West & South Region 0530181774 Walsalahi.c@stc.com.sa
