1. JANINA ZOLLNER
12559 Old Tesson Road - A ~ St. Louis, Mo 63128 ~ Phone: 618.830.8870 ~ jlzollner@gmail.com
FOCUSED, DEDICATED PARAPROFESSIONAL
Dedicated, energetic paraprofessional with the ability to perform a wide
range of childcare functions, projects, procedures and operations. Exceptional
organization, loves working with people and children, customer service and
communication skills.
Currently attending “Southwestern Illinois College” to further education in
“Early Childhood Education” for paraprofessional and childcare professional.
PROFESSIONAL EXPERIENCE
HERBERT W. ARMSTRONG COLLEGE (HWAC) – EDMOND, OK (Aug 2008 – May 2010)
WATTS Operator
Provided customers with exceptional client services while handling phone calls, processing orders and
answering questions. Packed mail orders and prepared for shipping. Trained new operators to handles calls,
process shipments and update the database.
PART TIME BABYSITER FOR INSTRUCTOR’S CHILDREN
PROVIDED MEALS, SCHEDULED NAPS, HOMEWORK AND PLAY TIME FOR THREE CHILDREN
Food Service Professional
Utilized skills in time management, multitasking and detail-orientation while serving in a fast-paced
commercial-grade college kitchen – preparing meals for the student body and faculty members.
WAL-MART – WATERLOO, IL (June 2010 – present)
Department Manager
Maintained accurate inventory levels within the apparel, consumable and grocery departments. Skilled in
inventory management, stocking, creating pick lists, scaning outs, feature management and price changes.
Provided customers with exceptional customer service while handling purchases and returns, answering
customer queries and ensuring a positive shopping environment for patrons.
Caywood Youth Learning Center – Waterloo, IL (Aug 2014 – present)
Allows the classes to participate in activites that let them be creative and work at their pace. Gives guidance in
needed direction through books, materials, language and play. Plans activities throughout the time and is
responsible for a class of 10 preschoolers.
EDUCATION & VOLUNTEER WORK
Medical Office Specialist Certificate Program (Medical Terminology, Coding, Billing, Office Procedures)
CALC: INSTITUTE OF TECHNOLOGY – Fairview Heights, IL
Liberal Arts Degree (Two Years)
HERBERT W. ARMSTRONG COLLEGE – Edmond, OK
Early Childhood Education Certifcation
SWIC: SOUTHWESTERN ILLINOIS COLLEGE – Belleville, IL
Certificates & License
Paraprofessional Educator (March 2014-June 2019)
Illinois State Board of Education, License 2280213
CPR and AED Healthcare Provider Certification
Core Competencies:
 Early Childhood
 Child Development
 Paraprofesional
 Office Operations
 Event Management
 Scheduling / Organization
 Maintain Records

2. JANINA ZOLLNER
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American Heart Association
Occupational Early Childhood Education Certification
SKILLS
Customer Service, Time Management, Teamwork, Administrative, Child Development, Early Childhood
Education, Leadership, Meal planning, Inventory Management, Microsoft Office, Process Scheduler, Data
Entry, Team Building, Social Networking and Preschool level education