1. Jessica Amoako
85 Riverdale Ave, Yonkers NY10701
917.280.7298 *amoako@oswego.edu
Education
D’Youville College,Buffalo,NY
Bachelor of Science in Health Services Management May 2015
 Dean’s List Fall 2011
Health Services ManagementInternship
Jericho Roads Community Health Center (Hope Refugee Drop-in Center),Buffalo NY Fall 2014 –
Spring 2015
 Provide data entry for patients
 Locate providers who accept Medicaid and interpreters for refugees
 Schedule medical appointments for refugees at local hospitals and clinics
 Act as a social welfare liaison for refugees (working with DSS)
 Liaison for patients and Healthcare providers, and CMS
 Assisting Refugees in applying for housing and utilities.
 Entering patients medical information using EMR system (MEDENT)
 Using float charts to create processes.
Health Services Management Course Work
Recruiting Healthcare Policies (Affordable Care Act, HMO, PPO, Managed Care)
Payroll and organization Data Entry- Microsoft Excel
Medical Billing Healthcare Education/ProgramPlanning
Univera/Fidelis Public Speaking
Project Management Medical Terminology
RelatedExperience
Administrative Assistant
Yorke and Sons Auto Inc., Bronx, NY August 2012- present
 Filing and organizing car sales also made DMV appointment.
 Answering inbound and outbound phone calls, faxing, mailing, making copies and writing
official letters
 Sent and received emails and making copies.
 Made official appointments by using GOOGLE calendar.
Home Health Aid/ Personal Care Aid
A&A Staffing, Westchester,NY July 2010 - present
 Assisted in providing independence to the elderly and individuals with mental health disabilities
 Helped with bathing, feeding, dressing, and light housekeeping for clients
 Transferred patients with a hayerlift

2. Work Study/Lab Assistant
D’Youville College Montante Family Library, Buffalo, NY September 2011 – December 2013
 Aided students with computers and the use of Microsoft office
 Managed computer labs printers and computers
 Solving technical issues students encountered .
Skill
Bilingual (English and Akan) Highly Organized
Culturally Diversified Costumer Services skills
Proficient in Microsoft Office