1. JASON WALLEY
5350 Leisure Street │ Ridge Manor, FL 33523 │ 561-927-5935 │ jasonpwalley@gmail.com
PROFESSIONAL PROFILE
Customer service oriented professional who provides technical assistance and application support.
Possess skills necessary to communicate solutions and provide guidance and problem solving assistance.
 Adapts to change while maintaining attention to detail and organization.
 Experience with Microsoft Word, PowerPoint, Outlook, Excel, and Access. Type 50 WPM.
 Willing to learn new skills and take on new challenges.
KEY QUALIFICATIONS
Computer Support ▪ Help Desk ▪ Desktop Support ▪ Troubleshooting
▪ Electronic Student Records (CampusVue) ▪ Electronic Student Files (Filemaker Pro)
Student Enrollment Process ▪ thorough understanding of Financial Aide process ▪ MS Office (Word, Excel
and Access)
Workflow Analysis ▪ FERPA Compliance ▪ Privacy and Confidentiality
Data Processing ▪ Data Entry ▪ Data Security
Electronic Document Management Systems (EDMS) ▪
EDUCATION
Ultimate Medical Academy
Health Sciences – Healthcare Technology & Systems Associate of Science Degree, 2016
GPA 3.0
Completed an intensive, accredited training program which included:
Health Records Management, Configuring EHR, Medical Law & Ethics, Customer Service &
Communications in Healthcare, Help Desk, Desktop Support, Workflow Analysis, Electronic Document
Management System (EDMS), Clinical Decisions Support Systems (CDS), and Computerized Physician
Order Entry Systems (CPOE).
PROFESSIONAL EXPERIENCE
Ultimate Medical Academy | Tampa, FL 05/2012 –
Present
Admissions Adviser
 Conduct entry interviews with potential students and answer any inquiries regarding the school.
 Assist student with filling out enrollment paperwork and completing pre-enrollment tasks.
 Work as part of a team and interact with diverse students and staff members.
 Follow all policies as they relate to student confidentiality.
Turtle Beach Construction | Jupiter, FL 07/2011 – 04/2012
Maintenance
 Transported materials from vendors to job sites.
 Performed maintenance tasks according to client specifications.
 Engaged in all forms of labor necessary for the completion of projects.
Everest College Online | Tempe, AZ 05/2008 – 11/2010
Admissions Adviser
 Answered questions from potential students regarding academic programs.
 Assisted students with the enrollment process.
 Guided students through enrollment paperwork including financial aid forms.