1. 11/2015 to Current
Houston , TX
05/2014 to 08/2015
Houston , TX
11/2013
Houston, TX
09/2013
Houston, TX
11/2012 to 01/2015
Houston, TX
EXZAVIA NORMAN
Summary
Seeking a role as a computer user support specialist, ensuring clients comfortability through computer problem solving.
Highlights
Excel
SAP
Final Cut Pro
Logic Pro X
Adobe Photo Shop
PowerPoint
Access
Microsoft Word
Computer Troubleshooting & Computer Building
Grade School Tutoring
Restorative
Competitive
Focused
Arranger
Self-Assured
Virus and spyware removal
Computer diagnostics and repair
Customer service-focused
Mac and PC expert
Resourceful
System checks and troubleshooting
Accomplishments
Updated Rice University Police Department's polices and procedures according to state & government
guidelines.
Successfully builded a desktop computer running off windows 7.
Diagnosed hardware and software failures and resolved technical issues with a 90% success rate.
Experience
Security Officer
Twin City Security
Survey and Secure Construction Sites
IT Support
Rice University
Acquiring knowledge on implementing radio systems throughout the campus.
Managing inventory account and cutting cost on inventory budget.
Assisting with updating and checking policies and procedures.
Trouble shooting and maintaining optimal desktop and laptop performance.
Maintaining and ensuring cable management.
Assisting in helping staff connect cellular devices to school wide network.
Researching and acquiring best prices for bullet proof equipment for building.
President
Texas Southern University Hip-Hop Society
Organizing body meetings by promotion and word of mouth.
Setting agenda for entire school year.
Involvement with community through tutoring and food drives.
Vice President
Jesse H. Jones of Business CITSO Program
Organizing body meetings by promotion and word of mouth.
Tutoring students and assisting students on Excel, SAP, and Access.
Sales Associate
Academy Sports & Outdoors Incorporated
Handling cash register transactions and counting at the end of the shift.
12500 Dunlap, Houston, TX H: (832)-560-1359 | exzavianorman@yahoo.com

2. 07/2010 to 01/2012
Houston, TX
2016
Houston, TX
2012
Houston, TX
Organizing and upkeep of sports warehouse.
Organizing and marketing all items in store.
Assisting and helping customers purchasing items in the store.
Repairing Bicycles for customers.
Cashier
Taco Bell Incorporated
Handling cash register transactions and counting at the end of the shift.
Maintaining and cleaning dining area, food prep areas, and restrooms.
Ensuring quality customer service.
Education
BBA: Management Information Systems
Texas Southern University, Jesse H. Jones School of Business
GPA: GPA: 3.3
Diploma
Westbury High School
Skills
Customer Service, Adobe Photo Shop, Cable management, Handling petty cash, Computer Building, Computer
Troubleshooting, , Final Cut Pro, Logic X, Management, Marketing, Access, Excel, PowerPoint, Microsoft Word,
Organizing, Radio Technology, Repairing, Researching, SAP, Trouble-shooting, Tutoring