1. Jamie Jones
____________________________________________________
1405 SandersDr. Auburn,IN 46706
217-714-7980
Email:snglagn78@hotmail.com
Objective:
I seekanopportunitytojoinyour reputable organization. Icontinue tomove forwardinpursuing
continuedadvancementof mycareerand beingastrong customerservice advocate.Through
applicationof skill,experienceanddedication,Iwill contributetothe continuedgrowth,byproviding
outstandingcustomerservice,throughexcellence andawell establishedreputation.
Education:
• August1992-May 1996, Centennial HighSchool,general studies,diplomareceived May1996
Work Experience:
February 2013 - December 2014, Patient Accounts Representative / Billing Liaison
Arrow Ambulance, LLC
Managing incomingpatientpayments,reviewingdailypaperworkfromcrew members,organizing
requireddocumentsforMedicare andMedicaidtransfers. Iworkedcloselywithournurse case
managersto assistwiththe schedulingof non-emergenttransfers,andhadseveral individualsreporting
to me dailyfromour thirdparty billingcompanyinCalifornia.Asthe billingspecialistmyduties
exceededthose listedabove,asthey variedoneachsituationthe daybrought.I strivedtobe the
‘friendlyface’of the companybothtothe employeesandcrew members,aswell astothe publicthat
came in. I tookextreme pride inbeingsomeone thatpeople lookedforwardtoseeing,regardlessif
workrelatedor simplya‘hello’as theywentthroughthe building.
April 2004 – January 2013, Scheduling Coordinator
Robert W. Shafer, DMD, Ltd, Champaign, IL
Schedulingpatients,whilemaintainingpatientchartsandstatuses. I preparedthe office fordaily
productionandproductivity. Iprovidedapositiveatmosphere bywelcomingandgreetingeveryoneas
theyarrivedfortheirappointment. Iwas responsible fortakingnew patientcalls,alongwithexplaining
policiestothem. Iperformedseveraladministrative assistantandsecretarial duties.
2. August 1997 – July 2004, Emergency Department Registration Clerk
Provena Covenant Medical Center, Champaign, IL
I was primarilyresponsibleforregisteringpatientsseekingmedical assistance inthe Emergency
Department. Helpedtriage patients,alongwithassistinginauditingandfilingpatientrecords. Also, I
was responsible forentering patientinformation, intothe database, afterbeingdischargedfromthe
department.
References:
Kate Morgan, RN
InpatientCase Management
Carle Foundation Hospital
217-383-3119
Mark Keene
SVPPatientBusinessServices
AirMethodsCorporation
909-841-5850
JeffreyFrerichs,DDS
Dentist
Champaign,IL
217-352-3455
Larry Sapp, Paramedic
DirectorArrowMedical Services
ArrowAmbulance,LLC
217-356-3429
AnitaGuffey,Paramedic
DirectorRegional EmergencyManagement
Carle FoundationHospital
217-356-3429
JohnNichols,NREMT-P,CCEMT-P
Critical Care FlightParamedic
SaintsFlight1
AirMethodsCorporation
217-663-2370
