The Five Pillars of Asset Management
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The document discusses the five pillars of asset management: financial performance, energy performance, environmental performance, equipment performance, and people performance. It explains how property technology is affecting each pillar through offerings like automated billing and leasing, energy management, environmental monitoring, predictive maintenance, and work order management. The roles of property managers, asset managers, and building engineers are also examined in relation to how they interact with the five pillars and are impacted by property technology innovations. The presentation concludes by emphasizing the importance of innovating for people rather than just physical assets.
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The Five Pillars of Asset Management
- 1. 1
- 2. 2 June 26, 2018 | Please Contribute Questions! The Five Pillars of Asset Management
- 3. 3 Nice to meet you! Logan Soya Presence Commercial Space 100MM+ SqFt Fast Facts Founded 2013 Headquartered Washington, DC Employees 42 Languages 14 Capital Raised $16M Installations 1000+ Installations Commercial Buildings 600+ Buildings Institutional Clients 100+ Clients ● CEO of Aquicore ● Lives in Washington, DC ● Technology Entrepreneur and Investor ● MBA, Georgetown & London Business School ● BS. Physics, Florida Institute of Technology About the Speaker About Aquicore
- 4. 1. The People of Buildings 2. The Five Pillars & Tech Influences 3. Wrap Up 4. Q&A Agenda
- 5. Costly and erroneous physical inspections Inconsistent, isolated and outdated BMS from building to building Hidden building system failure Tenant rollover due to poor management experience If you are listening to this, you probably agree that: The world’s largest and most valuable assets need new technologies
- 6. But…. What do the People of Buildings need?
- 7. Sounds easy, but... Who are these people and what do they want? Property Manager Principal Building Engineer Accounting Spreadsheets InventoryClipboardsUtility Performance Budgets Business Intelligence Software Vendor Management Spreadsheets Spreadsheets Budgets
- 8. And more importantly... How does all this tie back to adopting or innovating new technologies? Smart Buildings Asset Management Property Management Facilities Services REITs Private Equity Building Management Building Controls Building Automation Energy Management Systems NOI AUM Property Services Facility Operations Tenant Billing BACnet Gross Lease Triple Net Lease Triple Net Leases Modbus Metering HVAC JV Partner Funds
- 10. How can you use this framework? As a technologist and vendor As a real estate owner, operator, developer For everyone... ● Better relate to your customer needs and objectives ● Focus your efforts on an appropriate audience ● Understand how your technology fits into a growing ecosystem ● Reduce the market noise ● Reduce confusion ● Move the industry forward ● Differentiate between similar technologies ● Understand how multiple technologies work together ● Help select the right set of vendors to map to your business
- 12. A few key roles you should know in CRE.... Property ManagersAsset Managers Building Engineers Maximize the financial returns of a group of assets by overseeing the budgetary, administrative, operational, and leasing aspects. Oversees the day to day financial operations, tenant needs, and regular servicing of a property Maintains and manages all aspects of maintaining the integrity and operations of the physical building and its systems and procedures.
- 14. The Five Pillars of Asset Management Financial Performance Energy Performance Environmental Performance Equipment Performance People Performance
- 15. How is PropTech affecting it? ● Reduced market opacity ● Streamline leasing and lease management ● Automated A/P and A/R solutions Financial Performance Why it Matters It is the Asset Managers primary responsibility ExamplesCommon Offerings ● Automated Market Research ● Online Leasing ● Lease Management ● Automated A/R ● Automated A/P
- 16. People Performance How is PropTech affecting it? ● Centralized communications & reporting ● Streamlined collaboration ● A more data-driven workforce ● Reduced response-times to tenant requests Why it Matters An Asset Managers success is with good people They rely on successful property managers and building engineers to meet their goals ExamplesCommon Offerings ● Work-order Management ● Property Mgmt. Software ● Vendor & Project Mgmt. ● Project Mgmt.
- 17. Examples Utility Performance How is PropTech affecting it? ● Continuous ESG certification reporting ● Automated bill and budget management ● Optimal run-time recommendations ● Peak and load reduction recommendations ● Power-factor and renewables integration Why it Matters An Assets Largest Controllable Expense And Commercial Buildings play a huge (~16%) role in global GHG Emissions Common Offerings ● Sustainability Cert. Mgmt. ● Utility Bill Management ● Budget Management ● Energy Management ● Tenant Billing ● Capital Project Mgmt.
- 18. Equipment Performance How is PropTech affecting it? ● Predictive Maintenance ● Fault Detection ● Capital Project Measurement and Verification ● Optimal equipment run-schedules Why it Matters Drives critical building services also represents a large investment; and failures can become catastrophic to occupants ExamplesCommon Offerings ● Prescriptive Equipment Monitoring
- 19. Environmental Performance How is PropTech affecting it? ● Link tenants to climate control ● Improved air-quality ● Improved space access control ● Improved occupant wellness ● Improved occupant productivity Why it Matters Tenants want more out of the space they lease and certifications like WELL and FitWel are propeling the industry forward ExamplesCommon Offerings ● Workplace Experience Apps. ● Environmental Monitoring
- 20. Bringing it home How do these pillars relate to the roles of CRE? Property Managers Asset Managers Building Engineers Physical Asset ● Financial Performance ● People Performance ● Financial Performance ● People Performance ● Equipment Performance ● Energy Performance ● Environmental Performance
- 22. Aquicore is a Data Platform to provide centralized and real-time data about asset operations UTILITY & ENERGY PERFORMANCE EQUIPMENT PERFORMANCE ENVIRONMENTAL PERFORMANCE STAFF PERFORMANCE ASSET OPERATIONS Property Managers Asset Managers Building Engineers FINANCIAL PERFORMANCE
- 23. ASSET MANAGERS Creating a marketplace for data, device, and service collaborators PROPERTY MANAGERS BUILDING ENGINEERS AQ - Marketplace (Sample of Collaborators)
- 24. CRE Asset Operations powered by rapidly deployable sensor network Mobile app App marketplace & integrations Web app Rapidly deployable sensor network
- 25. 25 Wrap-Up
- 26. Recap 1. Five pillars of Asset Management 2. How it relates to the roles of Asset Management 3. What is some of the CRE Tech Influences on this space
- 27. Final Thought... Innovate for the People. Not the Asset. Physical Asset ● Financial Performance ● Tenant Performance Property Manager ● Asset Performance ● Staff Performance Asset Manager Building Engineer ● Equipment Performance ● Energy Performance ● Environmental Performance
- 29. 29 Thank you! Next Webinar: “Building a Smarter Office: IoT, The Network & The Future of Work” with Aruba Networks - 13th July