SmartCalling revolutionises enterprise outbound calling. Video (1min): https://smartcalling.wistia.com/medias/pani4kxj9t The proprietary technology sits on an existing customer app. This allows enterprises to brand themselves with an interactive display on their customers call screen upon calling them. Additionally, customers are empowered to take informed actions as they will know who is calling and why. They can use the ‘call me later’ button or ‘convert to chat’ button. Enterprises will no longer be CHASING their customers, they’ll be FACING them.

1. Transformingtheoutboundcallexperiencebyconnectingcustomerstoan
interactivecallscreenthatimprovestheexperience&savesconnectioncosts
Partners:

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TRANSFORMING THE OUTBOUND
CALL EXPERIENCE
By using Smartcalling, over a third of outbound call
centres can achieve an 83% connection rate. This is
achieved by using our patented SDK that sits on top
of an existing customer app.
Companies can set up a fully personalized call screen,
so that customers can see who is calling them.
The Smartcalling screen gives companies an
opportunity to brand their call screen, mitigate
the suspicion of the customers, engage the
customers through interactive buttons, and convert
significantly more customers than dialer systems.
Smartcalling connects customers to a branded, dynamic and interactive call screen
that improves the call experience and saves connection costs.

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Why Smartcalling?
Every year across the globe 9
million outbound call agents
make 350 billion missed calls.
This equates to £33bn in annual
waste. To break this down further:
•CustomerIgnoreRate:5/6calls
•Amissedcallcancostupto:24p
•GlobalAverageConnec onrateis:16%
We work with
• Banks
• Mobile carriers
• Credit Card Firms
• Insurers
• Couriers
• Grocers
• Retail
• Utilities
• Travel
• Public sector
• Money services
• On-demand services
• Aggregator websites
What we offer?
Branding
Smartcalling gives companies a unique
opportunity to fully personalise and
brand the customer call screen.
Suspicion
Smartcalling mitigates the reluctance to
pick up that customers feel when faced
with an unrecognised number.
Communication
Smartcalling allows companies to
explain the purpose of their call on the
call screen and to engage the customer
through interactive buttons.
Conversion
Smartcalling disrupts the low
connection rate to customers, and with
interactive buttons is revolutionising
the call experience.

4. Tel: +44 207 183 0440
Email: sales@smartcalling.co.uk
Web: www.smartcalling.co.uk