Filex 2011 management training day retention

“ People don’t care how much you know, until they know how much you care” Dr Kenneth Cooper Retention Strategies Create Membership Magnetism

Result of Magnetism ,[object Object]

Creating ‘Raving Fans’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Service is not a department it is culture ,[object Object],[object Object],[object Object],[object Object],[object Object]

The REAL reason service is important ,[object Object],[object Object],[object Object],[object Object]

The 11 Basics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The 11 Basics ,[object Object],[object Object],[object Object]

Retention Strategies to Create Magnetism ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Justin Tamsett B.Ed (Phys & Health Education) Feel free to contact JT: [email_address] o r 0438 015 677 Follow JT on Twitter: @JTActiveMgmt To read JT’s blog: www.justintamsett.com Become an Active Management Fan on Facebook: www.facebook.com/activemanagement And for more information on Active Management helping your business go to: www.activemgmt.com.au "What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others." Pericles

Filex 2011 management training day retention

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